1. CALEN M. JOHNSON
9412 W Karmya Cir Apt 12, Sioux Falls, SD 57106
605-214-4164
cmjohnson.music@gmail.com
Seeking career opportunity within stable, maturing organization that offers advancement potential.
Extremely motivated individual with demonstrated strengths in challenging situations, consistent work
habits, and multi-tasking abilities. Regarded as a “team player,” and reliable individual with a strong
desire to increase knowledge in the work environment. Possesses professional appearance and positive
attitude and demeanor, while remaining cognizant of organizational guidelines. Highly goal oriented.
EMPLOYMENT EXPERIENCE
WELLS FARGO BANK, N.A. April, 2016 - Current
Inbound Sales Specialist - Sioux Falls, SD
 This position is identical to my previous position with Wells Fargo, except everything is done over
the phone.
 Immediately following the completion of training, I was able to exceed my expected sales
objectives.
 Customer satisfaction scores and "WOW" comments are among the best in my division.
WELLS FARGO BANK, N.A. October, 2012 - April, 2016
Personal Banker - Spearfish, SD
 Personal banking tasks are numerable and varying depending on each and every client.
 Primary duties include opening and sourcing new accounts, loan applications, and referrals.
 Every day presents new challenges that require quick thinking and ability to work under pressure.
 Consistently in the top 10 percentile of bankers in the state of South Dakota in reaching goals.
SHEEHAN MACK SALES & EQUIPMENT June, 2012 - September, 2012
Business/Marketing Internship – Sioux Falls, SD
 Performed marketing tasks such as gathering information from current and prospective customers
via Outbound Calls; inputted gathered information into Customer Relationship Management
database
 Learned how to utilize information from database for mass-marketing purposes.
 Played an important managerial role in organizing their "ribbon-cutting" event in July 2012.
WELLS FARGO EDUCATION FINANCIAL SERVICES December, 2008 - January, 2012
Inbound Sales Specialist – Sioux Falls, SD
 Responsible for receiving inbound sales calls from customers requesting financing options for
higher education purposes.
 Aware and knowledgeable of up to nine varying loan products in order to meet consumer demand
 Follow-up outbound calls to customer, resulting in among the highest ratio sales percentage of
“closed sales” in the contact center.
 Consistently met and/or exceeded loan disbursement objectives on a monthly basis – all the while
keeping quality assurance scores above required levels.
NOTABLE SKILLS AND TALENTS
Superb oral and written communication skills – a customer service expert. Extreme awareness of
various computer programs ranging from Microsoft Word, PowerPoint, and Excel etc. (type 120 wpm).
Excellent moral ethics and dependable persona. Extracurricular talents include a wide range of
musical activities ranging from piano, voice and guitar – in various choirs with University of Nebraska,
Lincoln and Augustana University.
EDUCATION
AUGUSTANA UNIVERSITY– SIOUX FALLS, SD
 Bachelor of Science Degree: August, 2012. Major: Business Administration, Minor: Economics