1. Rebecca J. McNamara
700 Fox Glove Court
Jackson, NJ 08527
Cell: (732) 682-0826
Email: mcnamarare@gmail.com
PROFESSIONAL SUMMARY
An outgoing, energetic result driven individual with over 6 years as a counter manager and 3 years as a beauty advisor who
seeks a challenging and rewarding opportunity in growth. Outstanding customer service and interpersonal skills. A team
morale builder with a strong business sense. Well versed in working in a fast-paced demanding environment.
EDUCATION
Sept 2002: Brookdale Community College, Lincroft NJ (Course work taken)
Jun 2002: Wall High School, Wall NJ, Received Diploma
ACHIEVEMENTS
Jan 2009: Top Sales (Counter)
Oct 2010: Highest Credit Ranking (Counter)
Mar 2012: Best Scorecard Results
Dec 2012: Make Magic Award
April 2014: NJS District Opportunity Forward
May 2014: Make Magic Award
CERTIFICATIONS
Apr 2012: 5 Step Face Certification
Jun 2013: Estee Lauder Expert Certification
PROFESSIONAL EXPERIENCE
October 2010-Present:
Estee Lauder Counter Manager, Macys Department Stores Eatontown, NJ
Ability to empower and build a professional strong team of 3 Beauty Advisors. Growing our $600,000 counter by
exceeding sales and demonstrating product knowledge. Exceeding all standards, goals, and client relationships through My
Client program. Achieved all benchmarks for every gift with purchase and presale. Performed makeovers, skincare needs,
conducted beauty seminars, assisted with the setup of attractive displays to promote merchandise sales. Maintained
customer readiness standards; clean, neat, and organized environment. Trained, motivated and developed selling techniques
to staff. Ensured optimal level of customer services. Developed daily, weekly, monthly goals and prepared strategies to
maximize sales. Designed, reviewed, presentations and animations for products. Performed sales for skincare products and
treatment sales. Maintained stock of products and testers for inventory. Monitored and addressed performance issues on
timely basis. Ensured compliance to all company policies and procedures. Motivated team to solicit Star Rewards Program
by sharing all the benefits to the customer’s account. Coaching staff on Plenti rewards program. Reviewed teams Selling
Scorecard on a weekly basis. Partnering with MBA to coordinate spa events to grow business. Reward team with
recognition.
January 2009-October 2010:
Bobbi Brown Cosmetics Counter Manager, Macys Department Stores Eatontown, NJ
Managing 4 Beauty Advisors at a $400,000 to exceed sales and demonstrate product knowledge. Exceeding all standards,
sales, goals, and client relationships. Performed makeovers, conducted beauty seminars, assisted with the set up attractive
displays to promote merchandise sales. Trained, motivated and developed selling staff. Ensured optimal level of customer
services. Developed daily, weekly and monthly goals and prepared strategies to maximize sales submitted reports to
management. Planned and executed, merchandise placement and sales promotion set-up. Designed and reviewed
presentations and animations for products. Performed sales for skincare products and treatment sales. Maintained stock of
products and testers for organization products. Monitored and addressed performance issues on timely basis. Ensured
compliance to all company policies and procedures.
2. October 2007-January 2009:
Bobbi Brown Cosmetics Beauty Advisor, Macys Department Stores Eatontown, NJ
Project a positive attitude. Make everyday sale goals and credit goals. Use Bobbi Brown’s tools to demonstrate expertise.
Maintain a clean and customer ready environment. Engage customers with a smile and warm greeting. Be attentive and
available. Show appreciation and offer to stay in touch. Performed makeovers, conducted beauty seminars, assisted with
the set up attractive displays to promote merchandise sales. Demonstrate products based on needs. Sell with no pressure to
buy.
September 2006 –October 2008:
Clinique Beauty Advisor, Belk Department Stores Cumming, GA
Focus on making everyday sales and credit goal daily. Building relationships with clients. Making appointments for every
weekend events. Recommending the best products for every customer through his/ her needs. Having a positive attitude
every day. Be a teacher so the customer can learn about the product and the selling system. Staying in touch with every
customer with a thank you call, Follow up call, and a replenishment call. Building relationships with customer for loylty.
Performed makeovers, conducted beauty seminars, assisted with the set up attractive displays to promote merchandise
sales.
Rebecca J. McNamara
Cell: (732) 682-0826 Page. 2
References Available Upon Request