1. 5621 S Cassia Way Melynda Apalategui 520-405-7335
Tucson, Arizona 85706 Sparklett05@aol.com
Qualifications
 7 years of work experience in the retail industry
 7 years of excellent customer service skills as demonstrated by courteous, and trustworthy
interaction with customers.
 Highly enthusiastic in promotion a positive work environment.
 Good eye for detail; well organized and highly skilled in a priority setting.
 Work well independently and with other team members.
 Punctual and reliable to work all assigned shifts.
 Dedicated to learning new skills and competent to set and achieve all goals.
Clerical Experience – Office Assistance (3 years), Secretary (1 year)
Answering Switchboard, taking and relaying messages, mail order, filing, faxing, replenishing office equipment
for staff. Greeting Guests for appointments.
Health Care Experience – (4 years)
La Colina, St. Mary’s Hospital, University of Arizona Medical Center (3 years) – Assistance in Caregiving with
assistance of personal care/hygiene. Monitor blood pressure and medical vitals.
Kirklands – Retail/Sales Associate Tucson, Arizona September 2012 – Present
 Greet customers and assist with recommendations, selections, locating and obtaining
merchandise to the customer’s needs and desires.
 Cashier, issue receipts, refunds, credits, or change due to customers after purchases.
 Maintain knowledge of current sales, promotions and policies regarding payments, exchanges
and security practices.
 Receive, open, unpack sales floor merchandise, and assemble store display models.
 Inventory Clerk of merchandises items to be reordered or replenished.
Sears Call Center – Technical Specialist Tucson, Arizona January 2007 – December
2010
 Provided Technical Support for warranty kitchen and laundry appliances.
 Scheduled maintenance repairs and service appointments for severe appliance disruptions.
 Demonstrated equipment to customers and explained how it was to be used, functioned, and
responded to inquires or complaints regarding the appliances.
Mervyn’s – Sales Associate Tucson, Arizona April 2005 – January 2007
 Greet customers and assist with recommendations, selections, locating and obtaining
merchandise to the customer’s needs and desires.
 Cashier, issue receipts, refunds, credits, or change due to customers after purchases.
 Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
 Placed special orders and or called different locations to find desired items for customers.
Peter Piper Pizza – Crew Leader Tucson, Arizona March 2002 – April 2005
 Cashier, Providing Phone and Dine in orders.
 Assist with Cash intake of daily revenue.
 Assist Team Members in Opening and Closing procedures.
Pima Community College Tucson, Arizona August 2005 – January 2006
Undergraduate Coursework in Nursing Some College Credits Earned
Sunnyside High School Tucson, Arizona August 2001- May 2005
High School Diploma General Studies