Bernadette Marrero has over 20 years of experience in administrative roles, with a focus on customer service and event coordination. She currently works as a senior administrative assistant at Siemens, where her responsibilities include meeting coordination, purchasing, maintaining websites and databases. Previously she held receptionist and administrative positions at several law firms and financial institutions. She is skilled in Microsoft Office, scheduling, and communicating in both English and Spanish.
1. BERNADETTE MARRERO Phone: 973-943-2939
32 Tulane Trail, Hopatcong, NJ 07843 Email: mrsmarrero9603@gmail.com
Over 20 years of administrative professional experience with a focus on customer service and support.
Organized and able to handle multiple events or projects simultaneously, receiving exemplary comments for all
hosted events.
Loyal and dedicated to customers; repeatedly earns 95% or higher on monthly satisfactions surveys
Recognized and awarded by leadership for outstanding work, productivity and displaying initiative.
Rises to the challenge and does not let obstacles of time, resources or budget stand in the way.
PROFESSIONAL EXPERIENCE
10/05-Present
SIEMENS Laboratory DIAGNOSTICS, FLANDERS, NJ SENIOR ADMINISTRATIVE ASSISTANT
Senior Administrative Professional within the Office Services team. Supporting over 25 departments throughout the
organization and the site consisting of over 550 employees
• Serve as a primary shopper for departments; successfully completed over 340 specialty purchase orders
for miscellaneous and engineering parts using the SRM purchasing program.
• Lead assistant for meeting coordination and scheduling for both on-site and visiting Siemens employees;
scheduled and coordinated the logistics and caterings for over 275 meetings in the past twelve months.
• Recognized for strong leadership skills and requested by Senior Directors both on and offsite to manage all
VIP/International Customer Visit meeting logistics to include meeting space, hotel accommodations, car
services, coordination of catering, technical equipment, etc..
• Serve as the go-to person for the maintenance and support for 15 conference rooms and supporting audio-
visual equipment and technology.
• Recently recognized by Siemens Leadership and the Morris County Municipality for launching an
innovative recycling project which will save Siemens over $25k annually.
• Served as the Co-Chair for the site’s GREEN employee resource group and as a Pillar for Caring and
Community in the Women's Information Networking employee resource group.
• Highly involved in the logistics and coordination for all site-wide events to include but not limited to:
American Cancer Society/MSABC, Halloween, Founder’s Day, Winter Gala, Retirements, New building
dedications, Lunch & Learns, etc.
• Primary point of contact for maintaining the Siemens Flanders Intranet SharePoint website consisting of
maintaining photos and data for all site personnel.
• Functions as the go-to professional with regards to all Siemens systems and processes; instructs and
educates others within the team or site as necessary on the use and processes.
• Key member of the site’s Medical Emergency Response Team (MERT) and maintains First Aid/CPR/AED
certification.
03/04-10/05 ADMINISTRATIVE ASSISTANT/RECEPTIONIST
Administrative Assistant for major manufacturer of diagnostic & immunoassay instruments. Responsibilities
included meeting clients, vendors and customers, answering high volume switchboard, answering back-up phone
line for Technical Service department, data entry into various databases, and assisting departments with projects.
01/02-03/04 LOEB & LOEB, LLP, NEW YORK, NY RECEPTIONIST/DISPATCHER
Receptionist/Dispatcher for Entertainment law firm. Responsibilities included meeting and greeting clients,
answering a high volume switchboard, scheduling of conference rooms through the firm’s conference room
database, dispatching messengers for deliveries/pick-ups, arranging car services for clients, and maintaining
attendance roster for legal and support staff.
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2. 06/00-11/01 TOGUT, SEGAL & SEGAL, LLP, NEW YORK, NY RECEPTIONIST/ADMINISTRATIVE ASSISTANT
Receptionist/Administrative Assistant for Bankruptcy law firm. Responsibilities included answering a high volume
switchboard, preparation of conference rooms, catering client meetings, and scheduling messengers for
deliveries/pick-ups. Administrative duties include filing, faxing, copying, mass mailings, inventory of supplies, and
maintaining the firm law library.
08/95-05/00 CLIFFORD CHANCE, NEW YORK, NY RECEPTIONIST/SUPERVISOR
Receptionist for International Corporate law firm. Responsibilities included coordinating conference room
availability, greeting clients, arranging catering services for client meetings, arranging car service for clients,
maintenance of attendance roster for staff. Supervisor to staff of four. Supervisory duties included training of
reception staff, implementing procedures for client receptions, managing the firm’s telephone answering services,
and creating Orientation binders for new employees.
08/94-05/95 MORGAN STANLEY, NEW YORK, NY RECEPTIONIST/SUPERVISOR
Receptionist/Call Director for Investment Banking firm. Responsibilities included answering light volume of calls for
professionals and secretaries when they are not available, scheduling conference rooms, greeting and escorting
clients to their destinations within the company, ordering refreshments for meetings, and providing lunch/break
relief for other call directors.
EDUCATION:
08/86-03/87 SCS BUSINESS AND TECHNICAL INSTITUTE, NEW JERSEY
Major: Business Communications
SKILLS: Microsoft Access, Microsoft Excel, Microsoft Front Page, Track IT!, Lotus Notes, Windows 2000
XP, Microsoft Word, Dictaphone, typing and faxing.
Languages: Fluent in Spanish
REFERENCES: Professional and personal references will be furnished upon request.
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