1. 19 Avon St.
Saugus, Ma. 01906
781-520-2043
Ryan Dwyer
Objective Key Holder
Experience Associate Degree in Science: Marketing (Candidate)
Northshore Community College Danvers, MA
2015-2016
Associate Manager , Ulta Beauty Everett, MA
• Responsible for analyzing business data each day to
coordinate corporate initiatives and directives at the store level.
• Compose and analyze spreadsheets of sales data to understand
market trends, employee performance, loss prevention, etc.
• Interview, hire, and train associates on corporate policies,
sales goals, and daily performance standards.
• Responsible for on boarding all associates.
• Provide reports to corporate headquarters on store
performance.
• Ensure that the store is compliant with local and state
regulations.
• Maintain steady sales increases monthly, quarterly, and yearly.
• Hold store meetings when needed and communicate new
events, policies, trends, and operations when needed.
• Report weekly data to the District.
• Create a monthly management schedule and associate
schedule to ensure the store is running efficiently.
• Present Power points to the staff to communicate company
goals and objectives as well as any new policy or procedure that is required.
• Investigate and analyze adverse trends and initiate corrective
action.
• Assists in preparing Store work plan in multiple areas.
• Follows recall operations procedures and complies with
Return to Vendor standards.
• Provide excellent customer service.
• Versed in Microsoft Office.
• Complete office hours every week to ensure the business is up
to date on all reports.
2013-2015
Assistant Manager, Zumiez Inc. Saugus, MA

2. • Provide excellent customer service and exceed sales goals.
• Merchandise the store to promote the highest sales.
• Interview, hire, and train associates.
• Compose sales reports and action plans based off of weekly
data and be able to communicate these numbers and standards efficiently to all
employees.
• Responsible for the overall accuracy weekly BI reports.
• Organize paperwork and create bulletin boards for all
associates to see.
• Maintain monthly sales increases.
• Comply with company standards of performance.
• Promote employees from within and onward.
• Prioritizes work on risk based principles.
2011-2013 Co Manager, Journeys Saugus, MA
• Exceed company standards of operation including meeting company goals
and expectations.
• Maintaining a sales increase of 30% or more every month, quarter, and
year.
• Responsible for hiring and training associates and developing them in their
careers at Journeys.
• Provide quarterly reviews for associates and report them to the District and
Regional Managers.
• Maintain a clean and efficient, high volume store that reached over $1
million in sales during employment.
• Analyze and report sales data daily, use this data to make scheduling and
budget decisions each day.
• Merchandise the sales floor to popular trends and what works best with the
niche of customers that enter the store to promote the highest sales
possible.
• Creating a schedule weekly for associates and monthly for managers,
considering all associates availability to ensure everyone is working when
they should be.
• Take part in the inventory process and reduce shrink to a minimum,
received audit excellence in 2012 for the lowest percent of shrink in the
district.
• Ensures accuracy of data in all reports.
• Trained and competent with all forms of Microsoft Office, including excel,
word, and power point.
• Responsible for opening and closing the store, counting store deposits, and
ensuring that there are no variances.
• Coaches the team to get them where they need to be, making sure they are
reaching their goals, and to ensure a friendly and productive work
environment.
• Assembling daily sales and inventory data.
• Consolidate and prepare reports related to relevant data and
understand/analyze this data to improve various processes within the
business.
• Relay information to the staff and follow up to ensure completion of
projects and action plans.