1. Paul Sykes
105 Crown Road, Shoreham, West Sussex, BN43 6GD ǀ 07814389709 ǀ pawsykes@hotmail.com ǀ hhtps://uk.linkedin.com/in/paulsykes1507
PAUL SYKES
105 Crown Road, Shoreham, West Sussex, BN43 6GD
07814389709 / 01273 464 255
pawsykes@hotmail.com
https://uk.linkedin.com/in/paulsykes1507
Profile
Adaptable, ambitious and forward thinking individual with a strong background of supporting staff to achieve company
targets. Possesses an excellent approach to problem solving and innovative business development through dedicated
leadership and team management with an excellent track record of delivering change.
Objective
Obtain a new challenging long lasting career in management that provides the opportunity to utilise transferable skills in
order to nurture and grow a business following recent redundancy.
Key Competencies
Management
 Can actively motivate staff to achieve company targets through asking questions, listening to answers and
implementing solutions where possible.
Customer Relationship Management
 Proactively uses customer information to upsell whilst going above and beyond to maximise customer retention.
Teamwork
 Works well within a team but has the authority to clearly take charge of that team.
Organisation
 Experience in solely organising and delivering training programmes through identifying, assembling and
coordinating.
Networking
 Enjoys increasing a company’s website footfall by maintaining all social media platforms.
Computer Literacy
 Competent user of Microsoft Office and Website Content Management.
Career Summary
Blue Riband Bet - Peacehaven, East Sussex 03/2015 to 04/2016
Trading Manager
 Successfully took full control of the trading room for a startup company.
 Adhered to all confidentiality requirements at all times.
 Maintained company’s social media, making sure all platforms were up to date.
 Scheduled up to one month’s rota’s in advance.
 Trained staff on operating procedures and company services.

2. Paul Sykes
105 Crown Road, Shoreham, West Sussex, BN43 6GD ǀ 07814389709 ǀ pawsykes@hotmail.com ǀ hhtps://uk.linkedin.com/in/paulsykes1507
Marathon Bet - Hove, East Sussex
Senior Live Sports Trader 06/2014 to 03/2015
Trader Training Coordinator 08/2013 to 06/2014
Live Sports Trader 08/2012 to 08/2013
Duty Trader 01/2012 to 08/2012
Content and Results Assistant 08/2011 to 01/2012
 Achieved four promotions within three years.
 Continuously recorded profit over a two-year period trading live UK sports.
 Designed and implemented a training program for live traders.
 Used the new training program to successfully train 18 new members of staff.
 Always kept up to date timesheets and invoices.
 Successfully used excel and word to record personal profit & loss reports.
 Used knowledge of customer betting patterns to protect licences against fraudulent activity.
 Used internet to perform in depth research into sporting events.
Ladbrokes – Brighton, East Sussex
Shop Manager 05/2000 to 06/2011
 Awarded ‘Top of Business Performance Charts’ 2008 and 2009.
 Took poorly performing shop to top of the business charts through extensive training of existing staff to give the
best customer experience.
 Trained and developed new associates on POS system and key sales tactics.
 Generated repeat business through exceptional customer service.
Education
Varndean College – Brighton, East Sussex 1995 to 1996
AS Levels in: Mathematics, Drama and Design Technology
Stanley Deason School – Brighton, East Sussex 1989 to 1995
Achieved 7 GCSE’s at grade C and above, including Mathematics (B), English (C) and Double Science (BB)
Additional
 Full UK Driving Licence and car owner.
 Interests include: Sports, Socialising, Theatre, Cooking, Poetry and Creative Writing.
References available on request.