1. NARESH LAL LAGAN
PERSONAL PROFILE
102 Boulton Road, Handsworth, Birmingham, B21 0RE
Tel personal- 07890794627
E-mail- n.lagan76@gmail.com
DOB-11th September 1976
Nationality-British
EDUCATION / QUALIFICATIONS
DEGREE
ROEHAMPTON UNIVERSITY 1996-1998
CENTRAL LONDON
BSc (Hons) Psychology
A-LEVELS
ST PHILLIPS SIXTH FORM COLLEGE 1993-1996
BIRMINGHAM
3 passes in Biology, Economics and Psychology
GCSEs
HAMSTEAD HALL SCHOOL
BIRMINGHAM
6 GCSEs A-C grade including Maths, English and Science.
WORK EXPERIENCE
BARCLAYS BANK
APRIL 2008 – DECEMBER 2015
ASSISTANT VICE PRESIDENT OF BUSINESS DEVELOPMENT
- Working with autonomy and confidence to make decisions which have a
direct impact on customers.
- Using judgement and initiative to know when a financial need is beyond their
experience or knowledge.
- Establishing and maintaining and effective relationship portfolio with
customers, to exceed income, sales and service targets.
- Formation of company direction and strategy.
- Having a robust and business-focused contact cycle for the portfolio in hand.
- Show a proven ability to identify new business opportunities.
- Building relationships outside of the bank to new business into our industry.
- Mentor and coach individuals within the banking community to help them
succeed in the next stage of their banking journey.
- Being a national Barclays ambassador, which consisted of heading the largest
change in banking for business customers in the last 15 years.
2. APRIL 2007 – APRIL 2008
PREMIER MANAGER
- Maintaining a portfolio of 250 internationally based high affluent customers.
- Understanding and interpreting worldwide tax laws to keep my customers
conformant.
- Being able to build bridges and gain confidence from a wide range of
individuals, from members of parliament to sports personalities.
- Identifying and generating sales opportunities.
- Articulating a high degree of interpersonal skills demonstrated by excellent
oral and written communication skills
JULY 2005 – APRIL 2007
PERSONAL BANKER
- Broad experience of the financial services industry, particularly in the area of
retail products with service to a mass client base in regards to borrowing,
savings and investment management needs.
- Individual research and the use of my entrepreneurial and commercial acumen
to continually drive performance.
- Developing, training and mentoring members of the team to drive both
personal and aspiration goals.
LAGAN UK LIMITED
JAN 2003 – JULY 2005
In 2003 the opportunity arose to invest into the family business which consisted of 4
retail outlets and a large property portfolio. The company at the time was in need of
direction and financial acumen. My role was to take over the daily running of all the
business. Implementing a formula to which all employees could adhere to so that
there was conformity in the business to not only drive sales but to maintain the
highest level of customer service achievable.
All recruitment and training was overseen by myself so that exceptional service was
being provided at all times.
KEY SKILLS AND INTRESTS
- A charismatic and pragmatic leader.
- An enterprising and creative thinker, with a commercial eye.
- An exceptional financial acumen.
- An ability to communicate extremely well with individuals from diverse
backgrounds and is also fluent in Punjabi and Hindi.
- Keen member of the local community involving myself with as many charitable
organisations I can give my free time to.
- Keen sportsman in the areas of football, rugby league and cricket.
3. REFERENCES
Rin Ryan (Area Director) Mark Doran
Barclays Bank PLC Salts Healthcare
Queens Square Units 3-4 Network Park
Wolverhampton Duddeston Mill Road
WV1 1DS B8 1AU
0777 554 4758 0121 359 9002