Julia Rothe's most up to date resume for employers

1. Julia Rothe 543 Dutton Ave, Green Bay, WI 54304
Cell:(920)418-1482 Email:rothej22@icloud.com
Career Overview
Customer-focused and friendly Retail Sales Associateand Server with a solid understandingof the dynamics of the retail apparel
industry with over ten years of experience workingin diversecustomer serviceenvironments.
Educational Background
University of Wisconsin Oshkosh –Graduation May, 2017
Bachelor of Business Administration;Major:Human Resource Management; Major GPA: 3.2/4.0
Related Coursework
Study Abroad Tour – Business and Economics in Peru; January,2017
Communications and Professional Development
Focus on human relationshipsand interactions
Emphasis on correspondence between the company and the customers
Team member of University of Wisconsin Oshkosh’s SHRM
Core Strengths
 Excellent communication and customer serviceskillsfromexperience with retail and waitressing
 Strong organizational skillsfromfilingpaperwork whilemanaginga store
 Leadership skillsbuiltfrombeing the president of UW Oshkosh Women’s Choir
 Proficientin typing, MicrosoftWord,and Excel
Accomplishments
 Responsiblefor efficiently handlingand satisfyingcustomer disputes and complaints
 Consistently received positivefeedback from guests and created repeat business by buildingstrongrapportwith customers
 Consistently generated additional revenuethrough skilled sales techniques.
 Skilled atoperatinga POS terminal
Work Experience
Sales Associate/Manager in Training
A&E Jewelers March 2017-May 2017
 Worked with a small teamperforming cashier duties,providingproductknowledge, and friendly customer service
 Maintained a clean work environment
 Handled customer disputes
 Counted down the register and filed nightly paperwork
 Responsiblefor keeping customer orders organized
Marketing/Promotions Intern May 2016-August 2016
Cumulus Radio Broadcasting
 Independently managed 4 events to engage with customers and market radio stations
 Represented Cumulus at 10 events ranging from 50-20,000 participants
 Worked with people from across theglobe to promote radio stations
 Organized and filed paperwork for new hires
 Helped with scheduling via Excel and managing 5 interns
Server June 2015-April2017
ZaRoni’s/Glass Nickel Pizza Co. – Oshkosh, WI
 Responsiblefor excellent customer serviceand communication skills
 Cross-trained and provided back-up to co-workers when needed
 Greeted customers upon entrance and handled all cash and credittransactions
 Maintained a clean environment in the diningroom of the restaurant
 Trained new associates whilekeeping the store in order