1. Patricia Davis-Warren
P.O. Box 8472 | Christiansted, St. Croix V.I. 00823
(340) 514-4610 (cell)
Email: patvmw@msn.com
PROFESSIONAL SUMMARY
An experienced professional with practical experience and a solid understanding of a diverse range
of operations management, including sales and marketing, quality assurance team building, staff
development and corporate compliance. An expert at capitalizing on networks,liaisons and business
connections, while managing ventures and strategic partnerships. Excels at partnering with all core
business operations to increase the company’s impact, expand market share, maintain core
compliance, and administer high levels of customer service.
PROFESSIONAL EXPERIENCE
Assistant Vice President and Branch Manager (2012 - 2016)
Banco Popular de Puerto Rico, St. Croix, Virgin Islands 1985 to 2016
Oversee overall operations of the Sunny Isle Branch whichcomprised of 15 employees. Responsible
for providing staff development and succession planning for Branch staff. Implemented strategies
that increased product awareness and sales profitability withinthe Branch. Established performance
standards, cost reduction strategies, community reinvestment initiatives, and improved customer
care.
 Lead functionalteam that collaborates as a focused unit to achieve aggressive business goals
and drive concepts into achievable business strategies.
 Improved compliance standing by achieving an outstanding audit rating.
 Reduced overtime usage to the lowest across the Virgin Islands Region.
 Awarded 2 regional awards for “Best Branch”.
 Motivated and led a productive customer service oriented team of support staff many
receiving continuous accolades and promotions for superior performance.
 Monitored expenses for irregularities and exceptions.
 Promotecompany, products, servicesand increase community involvementwhichimproved
public image.
 Demonstrate commitment to the highest standards when building relationships with
corporate partners and high end customers.
Assistant Branch Manager and Officer (2007 - 2012)
Reinvestment Community Officer
Supervised and oversee the Bank Consultants in the Branch
 Assist the Branch Manager in all aspects of her Work.
 Create a work environment that fostered the Bank Consultant ability to deliver exceptional
customer experience.
 Assist in the Consultants meeting of new accountgoals, loan goals and insurance penetration
goals.
 Assist with the input of Dynamic Customer Information in our files to comply with Federal
Regulations.
 Substitute Branch Operations Officer when needed.

2. Bank Consultant and Junior Officer, Community Reinvestment Officer (1985 – 2007)
 Responsible for opening accounts, and all aspects of customer service.
EDUCATION
University of the Virgin Islands
Bachelor of Arts Degree Business Administration
Concentration in Management, Minor in Accounting
May 1984