1. Mary Ribotto
576 E. Corte Pasadera Verde
Green Valley, AZ 85614
maryribotto@yahoo.com
520-609-2765
Strengths & Qualities
 Strong customer service experience and communication skills
 Assessing needs and preferences of customers
 Ability to learn quickly, strong work ethic and dependable
 Exceptional ability to form positive relationships and a team player
 Able to work on several assignments with accurate and timely results
 Work cooperatively and courteously with co-workers and customers
 Adapt to changing circumstances with attention to detail
 Friendly and engaging personality
 Basic knowledge of all Microsoft products
 Self-directed and able to work independently with minimal supervision
Education
Northern Arizona University – Flagstaff, AZ 2015
Bachelor of Science – School of Communication
Professional Experience
EY (Ernst and Young) - Tucson, AZ November 2016 - Present
Executive Assistant
 Provide support for organization’s infrastructure
 Manage all aspects of Business Support Center
 Maintain travel, hotel booking, expenses, research, and life events
 Facilitate client-serving team to succeed in the marketplace
 Provide constant support for clients and senior managers
 Actively seek projects that provide self development
Harkins Theater – Flagstaff/Tucson, AZ 2014 – October 2016
Team Member
 Box office/ticket/concession sales
 Customer service representative
 Client phone call representative
 Open and closing responsibilities
 Team manger candidate
Walt Disney Parks and Resorts - Orlando, FL January - August 2013
Merchandise Cast Member
 Merchandise internship area

2.  Responsible for retail sales/managing inventory
 Strong customer/guest interfacing
 Helping guests locate perfect merchandise mementos of their vacation
 Direct impact on guests experience
 Additional guest service duties that varied on a daily basis