1. Jonathan Walls
2323 East 70th
Street Unit 1
Home Phone (773) 288-0496/ Cell Phone (312) 813-8528
Email wjalls@outlook.com
SUMMARY OF QUALIFICATIONS
Excellent reputation with customers as a competent, knowledgeable, and
helpful professional
Technical education in systems administration/ desktop systems support and
management
Hands-on experience with hardware components and software applications
Ability to exercise flexibility, initiative, good judgment, and discretion
Analytical thinker with proven ability anticipating unique requirements and
roadblocks
PROFESSIONAL TRAINING
Computer Systems Institute Diploma: Networking Career Program Chicago, IL
2013
First Business School: Word Processing Diploma Chicago, IL 1983
U.S. Coast Guard: Cape May New Jersey 1981
TECHINICAL SKILLS
Install and troubleshoot PC components Windows Vista, and 7 installations.
Hardware installation (motherboards, hard drives, video cards, sound cards)
Software installation ( operating systems, anti-virus programs, applications )
Install and Configure Windows Server 2007 firewalls and clusters
Troubleshoot TCP/IP connectivity Windows 7
Experience performing skills, operations and procedures in virtual
environments ( Virtual PC and/ or VM ware)
Document and track all peripherals and network issues.
Back- up and restore files; recover data and deleted files.
2. Install, configure, and troubleshoot multi-function printers and mass storage
devices.
EMPLOYMENT EXPERIENCE
OPERATIONAL SUPPORT ASSISTANT/ FILE ROOM CLERK. TECK/PRO
CHICAGO, IL 2015-2016
Compare Files with case number to the Company name and to the employer,
Up-load all records into the ICERT share files. Pull Documents when
requested. File Documents in Nominal/ Alphabetical Order. Give great
customer services to all employees and Guest.
OFFICE ASSISTANT CLERK.CBRE INC. CHICAGO, IL 2014-2014
Receive and deliver all packages to the offices staff. Help keep front office
clean. Greet Guest, order office supplies. Back up receptionist as needed.
ASSISTANT TO THE FACILITY MANAGER. EASTER SEALS INC. CHICAGO, IL
2010-2011
Conferred with customers by telephone to provide information about
Companies services and responded to their inquiries. Order office supplies,
assistant with office moves. Light office repairs as needed.
SERVICES COORDINATOR. SPHERION STAFFING. CHICAGO, IL 2008-2009
Coordinated operational support for main office and satellite branches
globally
Received and processed requests for meeting space, office moves, order
office offices supplies, and support services.
Managed the shipping and tracking of materials.
Created customized package logging, system to more effectively locate and
track shipments.
SERVICES COORDINATOR. AMERICAN OSTEOPATHIC ASSOCIATION.
CHICAGO, IL 1995-2007
3. Provided attentive and professional operational support for facility and
satellite locations.
Coordinated office and meeting space schedules and provided auxiliary
support.
Developed a comprehensive package log system for quick location of
packages with permanent record. Order office supplies, back up receptionist
as needed.