1. David G Fontaine
2018 York St.
Des Moines, IA 50316
(515) 525-8418
davidgfontaine38@hotmail.com
QUALIFICATIONS SUMMARY
Aspiring Network System Administrator leveraging technical, analytical, and
business leadership strengths to excel in an entry-level Information Technology
position
 Sound knowledge in computer systems, network technologies, hardware components,
and software applications, including practical hands-on skills, for supporting business
operations
 Strong mechanical and analytical aptitude; experienced in maintaining, troubleshooting,
diagnosing, and repairing high-value equipment
 Well-versed in essential business practices, human resource functions, project
management, and financial accountability and reporting
 Self-directed with proven leadership and interpersonal abilities, effectively employed in
communicating with diverse customers to determine needs and deliver superior service
 Disciplined and well-organized; proficient in training, leading, and collaborating with
associates to prioritize and coordinate multiple tasks, quickly resolve issues, and ensure
timely project delivery
 Demonstrated talent for quickly learning new information, procedures, and technologies.
 Excelled at designing, configuring, interconnecting, and analyzing Windows-based
systems in a common data-sharing infrastructure
 Investigated, troubleshot, and resolved problems, compatibility issues, and networking
challenges in a laboratory setting
Core Technologies
Environments: Windows 8/7/Vista/XP, Server 2012
Applications: Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
Networking: Firewalls, Routers. Switches & Hubs; Protocols: LAN/WAN, TCP/IP, File
Sharing
EDUCATION
ITT Technical Institute, Clive, IA March 2015-Present
Currently pursuing an Associate of Science Degree in Network System Administration
ITT Technical Institute, Clive, IA
 Five-Site “Network Enterprise fromthe Ground Up” Workshop
 Completed an eight hour Networking Workshop

2. o Built the cables from scratch and tested conductivity, set up Cisco routers from
scratch
o Set up three workstations with Administrator permission from scratch using Microsoft
Exchange Server
o Connected ten computers to these workstations
o Tested the LAN using a Ping and a Trace Route
PROFESSIONAL LICENSURE AND TRAINING
 Class D, Commercial-State of Iowa
WORK EXPERIENCE
Enterprise Holdings, Des Moines, IA May 2015-Present
Hub Driver
 Moving of vehicles from one hub location to distant locations
 Visual inspections on vehicles exterior and interior state
Trans-Iowa, Des Moines, IA August 2007-November 2013
Cab Driver
 Trained new drivers on the computer systems and rules of the business
 Responsible for the delivering of persons and packages, like blood center deliveries
 Provided dependable customer service
Hy-Vee Groceries Stores, Des Moines, IA May 2004-August 2007
Kitchen worker/ Night Cashier
 Responsible for the organization and operations of the Kitchen department
 Maintained front operations of store during night operations
United States Army May 2002-May 2004
Army Reserve/Deployment Iraq
 Organized logistics and support of telecommunications systems and equipment
 Maintained hardware and software needs for daily operations
 Performed duties of security, both in the field of telecommunications and physical
 Reset Windows 7 including multiple application and mainframe passwords
 Performed troubleshooting and installed software, hardware while serving individuals
help requests

3. Hy-Vee Groceries store, Des Moines, IA September 2001-May 2002
Assistant, Kitchen Manager
 Organized and managed the kitchen staff
 Coordinated catering orders and functions
Pond’s Security Company, Vilseck, Germany March 1996-September 2001
Security Guard/ Supervisor/Site-Manager
 Managed 168 Armed Security Guards, 4 Supervisors, and 8 Assistant Supervisors
 Maintained operations persisting of training, scheduling, payroll, and vacation time
 Supervised shift, responsible for the guard positions and scheduling
 Performed duties persisting of a security guard while working with the public and
guarding military equipment
Heitl Construction CO, Amberg, Germany August 1994-March 1996
Construction Labor
 Performed duties pertaining to stucco, steel reinforced concrete, and masonry
 Maintained work area and performed duties pertaining to organization of work site
REFERENCES
Verlen Dahleen Jeff Knight Cortney Gallahue
Realtor IT Service Desk Analyst Fleet Logistics Supervisor
Horstman, Realty GuideOne Insurance Enterprise Rent-A-car.
(515) 771-4326 (641) 750-5001 (515) 251-5222
verlend@aol.com SOCknight@yahoo.com