Amir Ayoub has experience providing technical support for computer systems, servers, networking infrastructure, and office software. He has knowledge of Windows server administration, Microsoft Office, backups, networking protocols, and printer/device configuration and troubleshooting. His professional experience includes planning and establishing voice and data networks, documenting network configurations, and providing IT support including hardware/software maintenance and first line assistance. He aims to collaborate effectively and solve problems.
1. Amir Ayoub
14 State Street Carteret NJ, 07008 | (609) 401-8716 |aayoub1855@yahoo.com
IT EXPERIENCE
Provide technical support to computer systems in both hardware and software programs
Server 2003/2008/2012, Microsoft Office 2010/2013 suite and Office 365
Backup solutions and related network infrastructure including PC and mobile devices
Functional knowledge of core networking concepts including TCP/IP, DHCP and DNS
Competent in installation and troubleshooting Network and Local printer configurations
Knowledge of DHCP, Remote Desk Top, SSL, SSH, VPN, Active Directory and Encryption
Ability to collaborate with colleagues on team projects, Provide first line of IT support
Problem solving skills, OSHA Administration
PROFESSIONAL EXPERIENCE
Keyotel Global Telecommunications Sayreville, NJ Feb 2016 – Present
Plans network installations by studying customer orders, plans, manuals, and technical
specifications; ordering and gathering equipment, supplies, materials, and tools, assessing
installation site; Establishes voice and data networks by running, terminating, and splicing
cables; installing telecommunications equipment, routers, switches, multiplexors, cable trays,
and alarm and fire-suppression systems; identifying, correcting, or escalating problems.
Documents network by labeling and routing equipment; recording configuration diagrams and
specifications.
PEREIRA ELECTRIC CONTRACTING Metuchen, NJ November 2013 - December 2014
Completing everyday new tasks, Work in a fast pace towards multiple tasks under very high
pressure from mechanics, Mandatory to always keep a safe surrounding area, Act upon any
change in a very fast pace, Multiple tasks has to be done at the same time, Keep good
communication with your customers and keep them happy
EVEREST INSTITUTE South Plainfield, NJ May 2015 to February 2016
IT Support Assistant:
Respond to maintenance of computer hardware and software and media equipment, Install,
deliver and setup computer hardware and software, printers and media components, Maintain
computer equipment, clean equipment, replacement of defective components, Restoration of
files, settings and software to pre-established standards. Collaborate and team with others on
projects. Provide first line of support.
EDUCATION
Everest Institute South Plainfield NJ July 2015 – March 2016
Information Technology Support Specialist