1. John E. Reese
[773] 490-6574 1620 East 84
th
Place ~ Chicago, Illinois 60617
jrs12@attl.net
Well-rounded and accomplished administrative professional, highly adaptable, with
proven management and quality control skills. Experience in diverse industries. Hard
working, deadline driven individual with excellent customer service skills.
Proven Skills and Abilities
• Strong work ethic, honed job skills and proven ability to grow within a position.
• Quickly adapt to new processes and procedures.
• Works well in a fast-paced environment.
• Excellent internal and external customer service skills.
• Complete all tasks thoroughly and timely.
• Excellent prioritization skills allowing for daily goal achievement.
• Advanced proficiency in Microsoft Office suite and desktop hardware.
• Experienced supervisor and trainer.
• Motivated self-starter who can get the job done.
• Dependable, consistent, and results oriented.
PROFESSIONAL EXPERIENCE
AURORA INVESTMENT MANAGEMENT L.L.C. Chicago, Illinois
General Services Associate, Corporate Team May 2011 to June 2016
Joined the Corporate team of this premiere investment Firm, responsible for day-to-day
office and facilities management. Provide office support to a staff of approximately 100
employees.
• As a premiere investment firm, the Firm’s image is of utmost importance. Responsible for
monitoring the appearance of the facility daily. Coordinate with Facility Manager, building
engineers and contractors to ensure necessary repairs are made. Work with building Hospitality
staff on special tasks.
• Maintain inventory levels of office supplies, paper, and kitchen stock. Placed appropriate orders,
receive deliveries, and reconcile invoices.

2. • In 2014, my role expanded to include Help Desk duties. Set-up and disassembled computer
stations. Handle initial Help Desk calls, conducted first level troubleshooting of equipment and
coordinated printer/copier warranty repairs with vendors.
• Received, distributed, and prepared large Firm mailings.
• Conducted office moves of incoming and outgoing employees.
• Coordinated bulk deliveries, shipments and related services.
• Assisted with client and other corporate events.
MARQUETTE BANK Chicago, Illinois
Teller September 2007 to May 2011
Worked in the main branch of this 22 branch, full-service community bank.
• Conducted financial transactions for customers including deposits, withdrawals, and utility
payments.
• Certified to handle clients’ safe deposit box visits. Followed procedures to ensure client received
fiduciary service
• Provided Western Union money-wiring services to customers.
• Met and surpassed weekly sales quota services to bank clients and new customers.
• Received recognition for transaction volume at the branch and Bank level.
• Selected for a special team within the Bank. Participated in monthly meetings and promotional
briefings. Had additional duties associated with infrastructure maintenance.
FAMILY DOLLAR Chicago, Illinois
Store Manager September 2006 to July 2007
Started as an Assistant Manager in one of the retail stores for this national value and convenience
retailer. Promoted to Store Manager within a year. Overall responsibility for store operations including
employee scheduling, training, performance and performance management. Conducted weekly staff
meetings. Responsible for providing outstanding customer service. Responsible for open and closing
stores, closing out cash and prepared bank deposits.
MCMASTER-CARR SUPPLY COMPANY Elmhurst, Illinois
Warehouse Team Member October 2004 June 2006
Worked in the warehouse for this supplier to industrial and commercial facilities worldwide. Prepared bulk
items for shipment. Loaded trucks and verified accuracy of shipments.
TRESSLER LLP. Chicago, Illinois.
Administrative Clerk May 1999 to August 2004

3. As a member of the Office Services Team for this national law firm, my primary responsibility was
providing full, timely and accurate office services including fulfilling copying, assembling briefs and
depositions, and managing shipping and receiving. Maintained office supplies and completed hospitality
duties including food ordering, room set-up, and clean-up.
EDUCATION
DeVry University – Chicago Campus
Bachelor of Science in Business Administration and Information Systems, June 2003
REFERENCES UPON REQUEST