1. Shalonda Batts
2124 East 98th
Place ▪ Chicago, IL 60617 ▪ (312) 361-4539 ▪ sbatts@csu.edu
SOCIAL SERVICE ADMINISTRATOR
Community Health Professional with experience in patient advocacy, patient health
education/prevention, and community outreach (Health Services) seeks an opportunity in social
services to utilize skills attained in academia and industry
EDUCATION
Chicago State University, Chicago, IL
Bachelor ofScience: Community Health
May 2016 (Anticipated)
GPA 3.48/4.0
Olive Harvey College, Chicago, IL
AssociatesofArts: Nursing
May 2012
GPA 3.0/4.0
PROFESSIONAL SKILLS AND ATTRIBUTE
 Proficient in analyzing patients/clients enough to break communication barriers to ensure the proper
services are provided
 Experience with researching for best services and resources to better assist patients/clients
 Knowledge of Health Care Services and policy and procedures health Resources (Department on Aging,
Department of Rehabilitation Services, Department of Human Services)
 Facilitate community health fairs and events giving the community blood pressure, glucose, and
cholesterol screenings services
 Create health/health prevention workshops to education patients/clients on various health topics such as
Diabetes, Heart Disease, HIV/AIDS, and Breast Cancer
INTERNSHIP-RELATED EXPERIENCE
Community Health Worker
Advocate Trinity Hospital (Project Health), Chicago, IL January 2015-Present
 Serve as a navigator for patients by researching for health resources
 Conduct follow up wellness calls to recently discharged patients
 Educate patients about various community resources and services that meets every health situation
 Participate in Community Events, including health fairs and other health events
HIV Health Resource Navigator
Vital Bridges/ Heartland Alliance, Chicago, IL February 2012-August 2014
 Worked with patients/clients with HIV/AIDS to assist in finding resources for housing and clothes
vouchers
 Assisted clients with making the appropriate nutritional choices in the food pantry as prescribed by their
physicians
 Assisted with intake and filing of client documentation
 Responsible for delivering food to the homes of clients who were homebound
HIV Educator
Provident Hospital/Prevention Department,Chicago, IL September 2014-December 2014
 Worked with Health Educator in providing HIV& Hepatitis C testing at hospitals and in the Community
 Learned how to complete proper documentation for State of IL required submission of HIV testing
 Created HIV prevention health packets that contained condoms and educational pamphlets for community
events
WORK EXPERIENCE
Homecare Aide
Community Care System, Inc., Chicago, IL December 2010-Present
 Assist elderly patients with basic health needs such as bathing, dressing and grooming
 Perform light housekeeping duties, meal prep, and accompany them to appointments as needed
Life Enrichment Aide/CNA
Victory Center of Roseland, Chicago, IL April 2010-December 2012
 Performed daily housekeeping, meal services, and meal services to residents
 Engaged with residents during life enrichment activities