1. John Hubert
Chicago, Illinois  708.287.8989  johnphubert@gmail.com
IT MANAGED SERVICES ADMINISTRATOR
 Resourceful managed services administrator with a knack for client service and relationship-building.
 Over four years of experience administering a Windows/VMware environment and expertise in designing and
redesigning physical hardware environments for maximum reliability, scalability, and performance.
 Offers a unique perspective to IT problem-solving using technical creativity to invent new solutions to recurring
infrastructure issues
Expertise
Systems and Network Administration
Client Service and Relationship-Building
Datacenter Management
Technical Writing
Team Management
Backup and Recovery
Technical Proficiencies
Server Applications and Services—Active Directory 2008, Exchange 2010, SharePoint 2010, WSUS, SQL Server 2008 R2,
Dell Open Manage Essentials, Microsoft Lync 2010/2013 | Backup and Recovery—Backup Exec, Veeam, Red Gate SQL
Backup, Yosemite | Virtualization—VMware ESXi 5, ESX 4.0 and 4.1, VMware Workstation, VMware Horizon View, VCenter
| Monitoring—Level Platforms Managed Workplace, Labtech, Veeam One | Hardware—Dell PowerEdge (11th and 12th
gen), Dell PowerConnect, Cisco, SonicWALL | Storage—Dell EqualLogic, Synology NAS, Drobo NAS, Dell PowerVault |
Operating Systems—Windows XP, Windows 7, Windows Server 2003, Windows Server 2008 R2, Windows Server 2012,
ESXi 5, ESX 4.0/1 | Networking— DNS, DHCP, TCP/IP
Relevant Professional Experience
GEORGE JON + ASSOCIATES—IT consulting firm specializing in datacenter & scalable network design and support
Managed Services Administrator, 2010 to Present, Chicago
 Hardware Environment Design & Implementation. Manages datacenter infrastructure installs onsite and remotely for
10-20 SaaS domestic and foreign clients. Designs the physical hardware environment and creates extensive network
documentation regarding all aspects of installs—from logical network and physical diagrams, to switch port and IP
assignments—resulting in increased operational efficiency and overall reduction in costs.
 Internal Operations & Project Management. Deploys, maintains, monitors, and configures internal IT infrastructure
components. Manages three junior network administrators as direct reports. Implemented VDI (virtual desktop
infrastructure) for 30 user MSP, streamlined file repository using SharePoint, and reduced power consumption by
moving to a 90% virtual environment. Built out DR site using clustering and DR technologies from VMware as well as
setup SAN replication with local and remote iSCSI SAN solutions. Architected 200 user Microsoft Lync 2010 migration
to a Lync 2013 deployment with high availability.
 Relationship-Building. Acts as main point of contact between client and George Jon + Associates during datacenter
installs. Nurtures relationships with both technical and non-technical staff, including NOC (Network Operations Center)
managers, systems administrators, field technicians, senior support engineers, c-suite executives, and end users.
 Troubleshooting. Resolves user software and hardware issues. Maintains ongoing relationships with
vendors/technical support as well as participates in the creation and amendment of best practices.
Education
DePaul University, Information Systems, 2005 to 2009