Kushal R. Vora has over 8 years of experience in IT and network administration including infrastructure management, technical support, project management, and vendor management. He is currently a Senior System Engineer at Gateway Technolabs responsible for managing production environments, Windows server administration, network monitoring, backup and restoration, and client communication. Previously he held roles as an IT Executive at Veeda Clinical Research and Sr. Network Engineer at Shah Investor's Home with responsibilities such as Exchange and Active Directory administration, virtual infrastructure management, and desktop and network support.

1. Curriculum Vitae
Kushal R. Vora
Contact No: +91-9428801133 (M)
: 079-26640419 (R)
E-mail ID : kushal.vora@outlook.com
: kushalvora.kk@gmail.com
Professional Synopsis
 A competent professional above 8.5 years of experience in the areas of
IT/Network (LAN/WAN) Daily operations including Infrastructure, Remote
Technical support, Project Management, Vendor Management, IT
Procurement, Network monitoring and Datacenter Management.
 Problem-solving skills with the ability to assess needs and define requirements.
 Develop value-added and cost effective technical solutions that streamline and
improve operating efficiencies.
 Develop system documentation to meet the needs of dynamic and continuously
changing environments.
 Proficiency in installation, administration, and maintenance of LAN/WAN Networks
 Presently associated with Gateway Technolabs Pvt. Ltd. as a Sr. System
Engineer for IT Server & Network Support and Infra Management for Client in
across worldwide.
Current Assignments
Gateway TechnoLabs Pvt. Ltd. - Ahmedabad
IT Executive – 14th Jul 2014 to till date
Job Responsibilities:
• Managing production environment infrastructures includes service, application,
infrastructure health checks, H/W, S/W upgrades, security updates, maintain & support
Windows 2003/2008 Server & VMware environment.
• Installation and support for IIS 6.0 and IIS7.x (installation, configuration, monitoring,
upgrade)
• Creating micro sites/FTP sites, Installing SSL certificates on IIS.
• Handling HTTP redirection, Logging, Server certificate issue, Authentication issue in
IIS.
• Adding virtual load balancer for Micro sites.
• Creating new users in AD & RSA Secure ID & Assigning temporary RSA tokens.
• Monitor & Troubleshoot System/Network performance issues using WhatsUp GOLD
monitoring tool.
• Maintain network monitoring system, configure appropriate alert thresholds.
• Monitoring corporate IPS and Add filters to corporate IPS with Tipping Point IPS Tool.
• Data Backup/Restoration and pro-active audits through eVault.
• Creating email addresses/distribution list, create/edit global black & white email lists.

2. • Monitoring Disk Space and archive data on the production network.
• Maintain and support existing anti-virus, anti-spyware, application and system patch
process and procedures.
• Attending technical Webinar and Live Meetings with client to understand their IT
Infrastructure setup and new support procedures from clients.
• Handling Client communications for trainings and reviews on various technology tools
and documents.
• Create and maintain technical documentation (Visio diagrams, procedures, best
practices & knowledge base).
• Follow defined Technology Operations incident and problem management proc edures
in order to log and track issues relating to past problems until satisfactory resolution.
• Co-ordination and liaison with operational, product and development groups in
support of business continuity and service enhancements.
Previous Assignments
Veeda Clinical Research Pvt. Ltd - Ahmedabad
IT Executive - 01st June 2010 to 12th Jul 2014
Job Responsibilities:
 Configuration of Symantec Backup Exec 2010 for managing Backup of all sites
across the globe using Dell Power Vault TL2000/TL4000 tape library.
 Exchange Server 2003 / 2007 Administration & Maintenance.
 Active Directory Configuration & Management.
 Daily Faults report Analysis & reporting to Global Head of ICT Located in UK.
 Installation & Configuration of Windows 2003-08 Server.
 Installation of New customized PCs and Laptops.
 IT infrastructure implementation and configuration.
 Networking, LAN, WAN and infrastructure support in Global Veeda Offices.
 Vendor co-ordination, support and installation of equipment.
 Monitoring all sites connectivity through SolarWinds Software.
 Ensure all Remote users getting support on time from IT globally.
 Working in accordance of agreed SLA, minimizing the faults by preventive
maintenance.
 CCTV Configuration & Management.
 Configuration and management of DHCP Server, FTP Server, Print Server.
 Managing and maintaining Fortigate Firewall 60C, 110C, 200A
o Creating secure IPSEC VPN tunnels between various sites.
o Implementing Robust Internal and external security Policies.
Previous Assignments
Shah Investor’s Home Ltd - Ahmedabad
Sr. Network Engineer - 01st Sep 2008 to 31st May 2010
Job Responsibilities:
 Implementing Dell blade server setup installed ESX 4.0 operating system and
VMWARE infrastructure with EMC SAN Storage connected with fiber channel
architecture.
 Managing whole VMware infrastructure using V center Server.
 Used Tivoli Software for daily backup of all VM snapshots on Dell TL2000 tape
Library.

3.  Management and troubleshooting of IBM and HP servers installed with windows
2003 and 2008 includes Active Directory, NTFS, FTP, IIS, DNS, DHCP
 Managing setup of VSAT and MPLS link.
 Managing setup of Leased Line and RF link implement across the city.
 Configuring and troubleshooting Techroutes & Cisco 2500 Routers.
 Managing cisco 3560 L3 & Cisco 2950 L2 switches.
 Managing Microsoft VPN in windows 2003.
 Managing Linksys, Netgear, D-Link Wireless Access Points for LAN.
 Desktop Support – Windows XP / Windows Vista / Windows 7, MS Office
2003/2007/2010 ,Open Office, Outlook Express, Windows Live Mail, HP Printers.
 Managing Structured LAN Cabling and Interlink of Multiple Floors.
 Coordinating with ISP, Domain Registrar to start websites and email services.
 Support (Windows Only) for testing of Application software and execute Network
changes as per requirements.
Security
 Configuring and maintaining Trend Micro Office Client Anti-virus software.
 Managing Fortigate-200A Firewall for Content Filtering, Spy ware, Virus
Blocker, Bandwidth Management.
 Managing Radware ISP Load balancing device.
Achievements:-
 Migrated all Physical server infrastructures to VM infrastructure.
 Migrated computer Workgroup infrastructure to Active Directory Domain with
implementing Restricted GPO.
Previous Assignments
Indian Institute of Hardware and Technology – IIHT, Ahmedabad
Asst. Technical Head - 01st Sep 2006 to 31st Aug 2008.
Job Responsibilities:
 Provided Corporate Training – MCSE / CCNA
 Responsible for provide training to other junior faculties.
 Responsible for taking batches of MCSE, CCNA, CCSA, CWNA, RHEL & Security+
Technology Used
Routers : Cisco 3600, 2800, 1800, 1700
Switches : Cisco 2900, 2950.
Wireless Access Points : Cisco AP 1242, AP 1200, AP 1131
AREA OF INTEREST
 Team Leader.
 Network and Server Engineer

4. Academic Credentials
 M.ScIT from Sikkim Manipal University.
 T.Y.Bsc. from Gujarat University.
Certified Qualifications
 CCNA
 MCSA (Microsoft Exchange 2003)
Personal Details
Name : Kushal Vora
Address : A-6 Avani Flat,
Near Pulkit School, Fatehpura,
Paldi, Ahmedabad - 380007
Date of Birth : 01st December, 1985
Marital status : Married
Language Known : English, Hindi, Gujarati.
References : Available on Request.