The document provides a summary of Habib Khan's experience as a desktop solutions architect and SCCM administrator. Over his 11+ years of experience, he has specialized in operating system migrations, SCCM administration, and software deployment automation. Some of his key achievements include designing and implementing SCCM environments that resulted in significant cost savings. He has worked for several large companies in various roles related to application packaging, software deployment, desktop support, and SCCM administration.

1. Habib Khan (US Citizen)
Cell-972.693.0374 | Fort Worth, TX 76137 | email- khan@khanthecomputerguy.com
Profile
Experience DESKTOP SOLUTIONS ARCHITECT with 11+ years’ experience migrating,
designing, documenting and building standard operating environments for number for high profile
clients specializing in the Microsoft Toolkit and System Center Configuration Manager (SCCM)
toolsets. Desktop specialist with server deployment experience.
EXPERTISE
 Operating System Migration (10+ Years)
 [System Center Configuration Manager –SCCM (10+ Years)
 Microsoft Deployment Toolkit (8+ Years)
 Extensive knowledge in business class hardware : HP, Lenovo, Dell (10+Years)
 Extensive knowledge in leading software deployment and packaging.
 Experience on Various Applications with Automated scripts using Microsoft Windows
Installer(MSI), Flexera AdminStudio, SMS Installer, Orca, Symantec Wise Package Studio
Amongst other leading industry tools.
 Rational and analytical approach to problem solving
 Application remediation during OS upgrade projects
ACHIEVEMENTS
 Designed and implemented System Center Configuration Manager (SCCM) 2012 R2 which
resulted in significant cost savings both internally and to the customers.
 Replaced Symantec Endpoint Protection with Microsoft ENDPOINT PROTECTIONresulting
in significant license cost for the enterprise.
 Designed and Implemented System Center Operation Manager (SCOM) to monitor the
performance of endpoints and ensured they are secured.
 Outstanding job performance enabled rapid career progression and promotion to positions of
greater responsibility and personal challenge.
 Establised good working relationship with customers/Clients.

2. 2
PROFESSIONAL EXPERIENCE
Sr. SCCM Admin / Build Engineer
Dec 2014 – Present Copart, Inc., Dallas, TX
 Responsible for providing 1st level / 2nd level/ 3rd level support to end-users in
troubleshooting and resolving PC/Server problems.
 Handle the tasks of creating, documenting, publishing, and communicating policies and
processes that impact the life cycle of the PC
 Perform installation, configuration, migration, upgrading and maintenance of desktop
PC/Server, software and related peripherals
 Develop as well as implement application test plans, including both integration and full
system test plan
 Review and provide input to team members and managers on issues related to patching,
integration, application delivery, and on-line documentation
 Create build specifications to ensure proper direction during testing, and implementation
of the life-cycle of PC
 Train and mentor new admins on SCCM.
 Troubleshoot and resolve client issues.
 Performed Wise 7 MSI packaging
 Automation tools (VBS and Winbatch scripting)
 Provided training and support for Windows 7 desktops and laptops
 Continually looked for ways to improve, optimize, and streamline software deployment
process in order to ensure smooth, uninterrupted delivery to the business users
 Created Microsoft Windows Installer packages using Wise Package Studio and Admin
Studio. Trained Copart, Inc Perm Employees, Creation of MSI from legacy application and
deploying MSI’s.
 Managed Microsoft SCCM deployments in a large-scale global environment of users;
oversaw deployments of large and complex applications targeted for mass audience.
 Provided 3rd level infrastructure support, and assisted in the maintenance and
troubleshooting of SCCM, and client workstations; possess good understanding of the
SCCM infrastructure including boundaries, site server roles, and parent/child relationships
in order to troubleshoot SCCM related issues.
 Continually looked for ways to improve, optimize, and streamline software deployment
process in order to ensure smooth, uninterrupted delivery to the business users.
 Created Microsoft Windows Installer packages using Wise Package Studio and Admin
Studio. Advertised and managed packages and collections in SCCM environment.

3. 3
June 2014 – Nov 2014 XTO Energy Inc. (a subsidiary of Exxon Mobil), Fort Worth, TX
SR. Application Packager/ SCCM Deployments
Responsibilities:
 Remediated legacy application to be compatible with Windows 7 (32-Bit & 64-Bit)
 Fixed Permission, UAC related Issue for Previously packaged Applications
 Tested Packaged application on Virtual machines using VM ware workstation and vm
sphere.
 Extensively used Process Monitor to detect and correct any access and permission level
issues.
 Extensively used Microsoft ACT Toolkit to evaluate and mitigate application compatibility
issues before deploying to Windows 7.
 Pushed tested packages using SCCM 2007 and SCCM 2012.
Dec 2012 – June 2014 American Red Cross, Fort Worth, TX Application Packager
Responsibilities:
 Packaged applications for Windows XP as well as for Windows 7 (32-Bit & 64-Bit)
 Packaged Corporate Applications using Wise package studio 8.0 as well Installshield
Admin Studio
 Created transforms (MST) for vendor MSI's
 Created Batch scripts to be used in Custom actions.
 Created VBScripts be used in custom actions
 Used AutoIt to achieve send clicks for legacy applications.
 Tested Package Application on Virtual machines using VM Ware Workstation and VM
Sphere.
 Extensively used Wise Scripts for creating custom actions as and when required
 Created batch scripts desktop support for manual installation of packaged application.
 Worked with QA to make sure application met company standards.
 Worked with SCCM team to ensure successful distribution of packages and patches.
 Used SCCM to deploy pre QA MSI's on test machines to ensure successful push
deployments and to also address UAC issues during deployment process.
 Created custom actions using Wise Script , batch files, and Auto It to automate any
custom configuration & settings during, pre or post MSI installation.
 Used Process Monitor to detect and correct any access and permission issues.
Jan 2012 – Dec 2012 FedEx Office and Print Services & FedEx Services, Dallas, TX
Sr. Application Packager / Imaging
Responsibilities:
 Created Packaging standards and Guidelines for companywide packaging team.

4. 4
 Created VBScripts be used in custom actions
 Created MSI, MST, MSP and EXE packages for Microsoft XP, Windows 7 32-Bit,
Windows 7 64-Bit
 Developed standard technical project documentation which included functional
requirements, technical design and development.
 Used Unattended Installation, SysPrep and WIM (Windows Image Format) to deploy
Windows 7 32/64 Bit
 Tested applications on Desktop / Laptop and virtual images
 CSC-Texas (United Launch Alliance Project) –Part Time Project
 Application Packager (May 2011 – Dec 2011)
 Packaged Corporate Applications using Wise package studio 8.0
 Also used InstallShield AdminStudio to capture legacy application and convert them to
MSI.
 Documented Functional Testing and Application Deployment Strategies and designing
application testing process.
Sep 2009 – Oct 2011 Federal Reserve Bank Of Dallas, Dallas, TX
Sr. Application Packager / System Admin
Responsibilities:
 Packaged applications for Windows XP as well as for Windows 7.
 Sequenced virtual applications using Microsoft App-V (4.5.1, 4.6, 4.6 SP1)
 Troubleshooting UAC issues
 Troubleshooting compatibility issues, shim databases management.
 Used Wise Package Studio and Install shield to package vendor supplied and homegrown
applications to MSI format.
 Created custom actions using Wise Script , batch files, and Auto It to automate any
custom configuration & settings during, pre or post MSI installation.
 Used VM Ware to install, package and test all applications.
 Used SMS and SCCM to deploy tested MSI's to test machines.
 Streamlined the process of packaging, delivering and deploying the highest severity
threats fixes.
 Helped define and create the scripting process, including high severity and urgent security
patch deployment process.
 Documented the scripting methodologies & techniques used as well as requirements
needed for those in the application database for future reference and tracking.
 Tracked & monitored the progress of workload using Test Track.
May 2008 – Sep 2009 Capital Group Inc, San Antonio, TX
Application Packager / Migration Deployment
Responsibilities:

5. 5
 Used Wise Packaging Studio to package vendor supplied and homegrown applications to
MSI format.
 Performed multiple initial tests for each application with end user to ensure the
applications are packaged correctly before final deployment.
 Created Batch Scripts to create automated MSI's using Windows Installer Editor.
 Used IBM Rational Clear Case for revision control and helped developers migrate the
code from DEV to Prod environment.
 Used IBM Rational Clear Quest for bug tracking and helped development team migrate
the code from DEV to Prod environment.
 Expert knowledge of BMC Remedy change Management system.
 Used TOAD for executing SQL scripts in UNIX environment.
 USED VPN for remote support.
 Used Wise Script Editor to create .exe files to use as custom actions in MSI when needed.
 Used Filemon and Regmon tools to detect and correct any access and permission issues.
 Worked with QA to make sure application met company standards.
 Used AutoIt for complicated custom actions.
 Used Process Explorer and Process Monitor for troubleshooting complicated issue.
Feb 2006 – May 2008 Putnam Investments, Boston, MA
Application Packager
Responsibilities:
 Used SMS 2.0 and Wise Package Studio to package vendor supplied and homegrown
applications to MSI format.
 Performed multiple initial tests for each application with end user to ensure the
applications are packaged correctly before final deployment.
 Packaged legacy application with SMS 2.0 Installer.
 Created transforms for vendor MSI's.
 Used Wise Script Editor to create .exe files to use as custom actions in MSI when needed.
 Used Filemon and Regmon tools to detect and correct any access and permission issues.
 Worked with QA to make sure application met company standards.
 Used AutoIt for complicated custom actions.
 Used Process Explorer and Process Monitor for troubleshooting complicated issue.

6. 6
Jan 2004 – Jan 2006 Consit Inc, Dallas, TX
Application Packager
Responsibilities:
 Application packaging is done in Wise Package Studio 5.6 and scripting with Wise
Installation System 9. Some of the vendor MSI scripts that were packaged in Install-
Shield are tweaked in Install-shield Admin Studio 6 to make them work in the company
environment. Responsibilities include requirements gathering, slight re-packaging,
troubleshooting, and primarily testing prior to distribution using our internal application test
facility.
 Personally manage or delegate high priority, business decisive packages to ensure
accurate and timely testing results.
 In charge of maintaining 20+ machines in the test lab including refreshing images and
making sure all of the machines are up to date with the latest patches from Microsoft.
 Facilitate testing with users around the world through remote connection to our test lab
machines or through Net-meeting on their machines.
 Ensure reworks and request change issues are correctly resolved.