Joel Livingston has over 15 years of experience in various roles including business systems consultant, contractor, scanning specialist, media specialist, and assistant manager. He is currently pursuing a Bachelor's degree in Human and Child Development from Arizona State University. His objective is to be a high-value team member who can improve processes and complete tasks efficiently.
1. Joel Livingston 480-414-7134
2640 W. Angel Way, Queen Creek, AZ 85142 joelliving@live.com
Objective:
My professional objective is to be a high value team member that can contribute to a team and
come up with new ideas or processes that can improve the quality and time required to complete
any number of tasks.
Professional Experience
Wells Fargo, Chandler, AZ
09/06 - Present
Business Systems Consultant
Achievements:
• Contributed to effective ratings for multiple 3rd
Party Audits
• Created metrics and tracking materials that the entire team uses for audit
processes
• Numerous awards for single and collaborative efforts as recognition from
my team members and management
• Training team members on using Excel to complete and document various
audit documents
Responsibilities:
• QA Reviews of Daily, Weekly, Monthly, and Quarterly Audit documentation
and saved to a repository
• Track items in issue logs and follow up on the items until resolution,
documenting all needed evidence from beginning to end
• Hosted meeting calls with domestic and international business partners to
review process documentation and metrics for their respective locations
• Annual reviews of all process documentation to update any needed
changes
• Metrics creation and review for monthly and quarterly team reviews
• Preparing documentation for audit teams and performing research for any
questions or concerns from audit
• Create or contribute to the enhancement of current documentation by
looking at trending activities
Wells Fargo, Tempe, AZ
2. 04/06 – 09/06
Contractor to Wells Fargo
Achievements:
• Maintained data center functionality tasks when data center site manager
left
Responsibilities:
• Preparing equipment for install into data center server racks
• Accepted and signed for delivery shipments of equipment
• Performed inventory tasks to collect serial numbers, locations, and server
names
R & G Medical Consultants, Phoenix, AZ
03/05 – 04/06
Scanning Specialist
Achievements:
• Selected to attend new program training in Orlando
• Assisted in setting up the new office when it was completed
Responsibilities:
• Prepared case files for lawyers to use in trials for medical cases
• Answer phones and interact with clients upon visiting the office
• Trained other team members on how to use Adobe to create digital case
files
Best Buy, Phoenix, AZ
10/04 – 03/05
Media Specialist
Responsibilities:
• Organizing and maintaining warehouse area for products
• Placed out product according to diagrams as well as create displays from
personal design to showcase product
• Answered customer inquiries in person and over the phone
• Performed various housekeeping and organization tasks as needed
Blockbuster Video, Phoenix, AZ
12/98 – 10/04
Assistant Manager
Achievements:
• Selected to be part of old store remodel group
• Contributed and prepared 4 brand new stores for grand openings
• Maintained one of the busiest stores in the Metro Phoenix area
Responsibilities:
• Opened and Closed Stores per company guidelines
• Placed Orders for products including soda, candy, and other store needs
• Reconciled cash tills at the beginning and end of every shift also prepared
bank deposits during closing activities
• Took daily deposits to bank as well as buying change for the day
• Completed store schedule for all employees
• Performed monthly inventories of all product (sell-thru merchandise & rental
3. product)
• Ran shifts of up to 6 employees
• Performed various housekeeping and organization task as needed
• Resolved customer service issues and complaints
Education
Currently Attending: Arizona State University
Working towards my Bachelor’s in Human and Child Development
High Tech Institute Phoenix, Arizona
Associate of Arts in Computer Networking and Security
Graduated: March, 2006
References available upon request