1. STEVEN M. PANTE
Unit 20 Samonte Street, Diamond Homes,
Old Balara, Quezon City Philippines
steven_pante@yahoo.com
+639175984964
PROFILE
• SAP Business Warehouse/Business Intelligence Consultant – 5 year experience
• SAP Advanced Planner and Optimizer (APO) – 1 year experience
• SAP ABAP for BI – 1 year experience
• Incident Manager – 4 year experience
• Business Analyst – 4 year experience
• Team Lead – 1 year experience
SKILLS SUMMARY
SAP BW/BI
Company/Project: Whirlpool Inc. (Accenture), Proctor and Gamble (HPE)
• Daily Data load Monitoring of the BW jobs. Ensured daily data load from R/3 to BW is
successful.
• BEx Query Designer & BEx Analyzer
• Data Modeling (Infocubes, DSOs, Infoobjects, Masterdata)
• Data Warehousing, Data Reconciliation & Data Extractors
• Created workbooks over the Queries and maintained via Process chains.
• Expert in executing/changing variables in Planning Sequence.
• Supported Demand Planning team that process shipments and forecasted data daily and
weekly. On call during Holidays and weekends.
SAP APO
Company/Project: Proctor and Gamble (HPE)
• Knowledgeable about Supply chain flow.
• Experience in configuration of some aspects of Demand Planning Module in SAP SCM APO
master data. (CAPA Table, PPREF Table, Promotions, Category, and other entities that user
needed from their report.
• Also performed a daily monitoring of process chain and files.
• Supported Demand Planning team that process shipments and forecasted data daily and
weekly. Oncall during Holidays and weekends.
Company: 24/7 International (PRESENT)
Team Lead Role
• Supervise SAP BI Team status and time sheet. Ensure that all timesheet is submitted well with
right charging of time. Ensure that it was signed by Manager from HP. Organize time schedule
of each resources and coordinate it with the management from 24/7 internationals.
Attend executive meeting and strategic planning for the betterment and improvement of the
processes in the company.

2. SAP ABAP for BI
Company/Project: Whirlpool Inc. (Accenture)
• Able to read and write ABAP Program
• Created routine to avoid multiple error like Invalid characters and to avoid unwanted data.
• Knowledgeable about debugging program to find the root cause of the issue.
Incident Manager
Company/Project: Whirlpool Inc. (Accenture)
• Invited to support Year end activities in Whirlpool North America Region Main Office, Saint
Joseph Michigan.
• Promoted as lead of Command Center that supported the following:
- Corporate Finance - Human Resource Reporting -SAP BI environment status
- Flash Report (included Orders, Shipment, Billing, Delivery, Inventory and COPA Reports)
Ensures all reports were successfully completed on time. It includes North America, Latin
America, EMEA and ASIA.
• Collaborate with Directors and Application Managers Globally to discuss changes and its
impact.
Review all the Problem Tickets as well as the incident associated with it.
• 24/7 on call for critical and escalated ticket.
• Expert in Ticketing Tool like ITSM, Service Now and Service Management.
• Part of validation of Service now implementation.
• Handled Critical, High Ticket. Assist other for the Creation of Problem Ticket.
- Sending communication for Critical ticket and its impact to the system.
- Ensure the Business continuity/processes is stable during calamity and other disruption
that might impact the system and organization.
- Coordinate with 3rd party like IBM (Basis, DB, Wintel, Oracle and Network Team) and
Delloite Team to coordinate the issues and to reach out the Key Players that might needed of
immediate support.
• Being proactive over than reactive.
RECOGNITION
• Recognize by our Global Team Lead, Whirlpool managers and directors for having effective
communication email for the organization. Providing client a flow chart that contains the best
solution to the problem and documented all processes during Year End activities
• KALINGA and AMBASSADOR AWARD was also given with the all effort and dedication for
given task/activities and project involved.
• 2012 – 2014 – Promoted from Associate Software Engineer to Software Engineer
• 2014 – 2015 – Promoted from Software Engineer to Senior Software Engineer with the
Highest rating for Accenture Employee.
Certifications other extracurricular activities
• Level 1 Certification of Industrial Equipment –Passed the exam last January 2013
• Social Media Training

3. • Information Security Course
• Accenture Code of Business Ethics: Conducts Counts
• Avoiding Corruption: What do you need to know Course
• Business Continuity Management
• Information Security
• US Immigration Compliance Training
• Information Security Management System Awareness
• Protecting Accenture Sensitive Information • Client Data Proctection
• Effective Cross Cultural Communication
• Participated in a one day Public Speaking training that tackle the organization of thoughts
trained me to be self-reliant and how to express it well before the audience.
EDUCATION
UNIVERSITY OF SANTO TOMAS – Espanya, Metro Manila, Philippines
Bachelor in Science in Information Systems. 2007 - 2011
With the background of the following:
Knowledgeable with SAP Business One, C++, Cobol Programming, Assembly Language, MySQL.
Knowledgeable with CRM – Customer Relation Management, Supply Chain Managament.
Extra curricular activities:
Officer in Charge of TOMWEB(Tomasino Web) – handling Rehabilitation of Science special
activities/events.
Member of ISys – Information System Organization 2007 – 2011
References:
Nicolas Galvan
Software Engineer – SAP BW/BI Consultant
Buenos Aires Argentina
nicolas.a.galvan@accenture.com
+5491134601409
Christine Ramirez
SAP BI Consultant and Team Lead
Accenture Manila / Accenture Singapore
+65 9238 2133
Helio Massayuki Yoshida
SAP Basis Consultant
Sao Paulo Brazil
Hyoshida@br.ibm.com
+55 11 97662-0184