Rebecca Adkins is a quality professional with over 12 years of experience in quality control, manufacturing, and regulatory compliance. She currently works as a Purchasing/Quality Control Specialist for Drucker Labs, where she is responsible for procuring ingredients, vendor management, quality procedures, and training employees. Previously she has held roles in sales, customer service, and management. Adkins is seeking a leadership role in quality or operations at a dietary supplement or pharmaceutical company where she can utilize her experience developing high quality products.

1. Rebecca Adkins
2301 Pebble Vale Drive Apt# 928, Plano, Texas 75075 214-728-9848 Mobile email: rebeccadkins@yahoo.com
Career Objective: A Quality professional looking to utilize my years of industry experience to provide leadership to a
dietary supplement, pharmaceutical, or related manufacturing corporation, focusing on the development of high quality, life-
changing products.
General Skills
• Highly goal oriented, ambitious • Use of standard lab instrumentation
• Quality leadership • Works well with groups or independently
• Use of most Microsoft Programs • Responsible, well organized
Specific Skills
• Document control management • Stability program management • Internal audits
• Raw material sourcing and purchasing • Train employees • cGMP Regulations
Education
Graduate of North Mesquite High School Mesquite, TX
Professional Work Experience
Drucker Labs, LP • Plano, TX • May 2012 to Present •
Purchasing/Quality Control Specialist • August 2013 to Present
I work under the direction of the QA/QC Manager. Responsible for procuring ingredients according to the specification and
for corresponding with suppliers on a regular basis by performing the following duties:
• Handling the administration of Quality and Regulatory procedures as regulated by the FDA.
• Ensures all vendors accurately complete the New Vendor Questionnaires and Allergen Reports.
• Ensures ingredients are credible compared to C of A and vendor/manufacturer claims.
• Evaluates alternative suppliers for sourcing ingredients. Advises and contributes on matters of product QA, shelf
life, cGMP etc. Ensures that ingredients are purchased at optimal cost and quality.
• Assisting with ingredient receipt which may include inspection, weighing, and maintaining inventory.
• Documents and maintains a database of ingredients, vendors, on-hand quantities, and pricing. Responsible for
maintaining the physical inventory of all ingredients.
• Follows written procedures consistent with the requirements for various Quality and Regulatory standards.
Processes complaints, NCRs, MDFs, and CAPAs utilizing the applicable logs and trending data when necessary.
• Maintains employees’ training records, which consist of: documentation, training records, Training Grid, and
materials. Also, responsible for conducting new hire training to new employees.
• Assisting with document control functions and obtains documentation during regulatory audits as well as assists in
performing internal audits.
• Maintains a team environment with other departments as well as within the Quality Department.
• Serves as a backup to all duties of the QC Associate, which includes:
o Verification of order fulfillment; overseeing packing and labeling operations from a Quality standpoint;
performing QC testing on finished product; and releasing of staged product for distribution.
• Clerical duties such as scanning, filing, sorting, etc.
• Undertakes projects and assignments as required by Management.
• Assisting in manufacturing operations during production of blends.
• In September 2014, received the Award for Outstanding Quality Control Specialist following the August 2014
routine inspection by the FDA which yielded no 483 Observations and no Warning Letter.
Sales Development Associate • May 2012 to August 2013
Responsibilities included the following:
• Made outbound sales calls to Healthcare Providers on a daily basis.
• Served as a back up to the Customer Service Team on a regular basis.
• Processed Customer Complaints and Return Good Authorizations.
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2. Rebecca Adkins
2301 Pebble Vale Drive Apt# 928, Plano, Texas 75075 214-728-9848 Mobile email: rebeccadkins@yahoo.com
• In August 2013 promoted to Purchasing/Quality Control Specialist.
Proactive Customer Service Representative/Receptionist
1000bulbs.com • Garland, TX • February 2010 to February 2011 •
1000bulbs.com is an online distributor of light bulbs and various products. Responsibilities included the following:
• Contacted Amazon, International, and Internet customers to inform of out of stock product status and assist in
locating an in stock alternate.
• Entered, updated, and revised all orders as required.
• Calculated expedited freight quotes to meet customers in-hands dates, where applicable.
• Managed front desk and receptionist duties including, but not limited to: answering and routing all incoming calls;
general clerical work; assisting customers with order status, tracking information, invoice documentation, etc.
Regional Sales Manager (West)
Identification Plates • Mesquite, TX • November 2005 to February 2010 •
Identification Plates, members of ASI and PPAI, is an imprinting metal company for promotional products and trophies.
Responsibilities included the following:
• Managed 13 United States in the Western US and entire country of Mexico.
• Regional Sales Revenue growth since October 2008 exceeded 10% from previous annual sales.
• Maintained close contact with current and prospective customers through extensive phone, email follow up.
• Travelled to maintain and retain face to face relationships with customers to better sales and gain new clients.
• Oversaw the quote/project estimating process based on customer needs and requirements.
• Attended and assisted wholesale and retail customers at product tradeshows.
Customer Service Representative • November 2005 to July 2008
• In July 2008 promoted to Regional Sales Manager.
Detail Customer Service Representative
Chubb Insurance • Dallas, TX • July 2001 to June 2005 •
Chubb Insurance is a provider of commercial insurance. Responsibilities included the following:
• Entered incoming submissions of commercial insurance requested for the Dallas branch of Chubb Custom Market.
• Determined the requested coverage, term, etc. based on information received and territorial assignments. Accurate
match up in systems for past history.
• Processed departmental monthly premium booking for unique and selected the Racehorse coverage program.
• Provided all past and present loss information to customers as requested. Acted as team captain for 1 of 5
switchboard relief teams.
Associate Customer Service Representative – Sales Support
DDI Global • Garland, TX • June 2000 to July 2001 •
DDI Global is a company in the field of telecommunications. Responsibilities included the following:
• Provided accurate sales support to highest ranking salesperson at Garland/Dallas facility.
• Assisted customers with required product needs on a daily basis, created quotes for manufacturing of PCB (printed
circuit board) per the customers’ specification.
Showroom Manager
DSA Inc. • World Trade Center in Dallas, TX • June 1995 to June 2000 •
DSA is a wholesaler of high-end casual furniture. Responsibilities included the following:
• Fully responsible for all day to day operations and management of 5,000+ square foot showroom.
• Report directly to owners and assisted retail establishments and commercial interior designers to meet their
customer needs.
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3. Rebecca Adkins
2301 Pebble Vale Drive Apt# 928, Plano, Texas 75075 214-728-9848 Mobile email: rebeccadkins@yahoo.com
Over 12+ years of experience in the field of telecommunications in areas such as: manufacturing assembly line,
quality control manufacturing, and printed circuit board quality assurance engineering. Specifics of experience is
available upon request.
References: Provided upon request.
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