1. Dwight J McCall Jr.
14261 Wilderness Ln. Apt 8 Woodbridge, VA, 22193 Phone: 804-221-9001 E-Mail: dwight.mccall@yahoo.com
Qualification Summary
Fast learner- perceptive, cooperative, and supportive in all team building endeavors and projects.
Reliable, dependable, trustworthy, honest and conveys a positive work ethic no matter what the task entails.
Customer service driven, motivated to ensure satisfaction on all customer and employer levels.
Positive attitude, demeanor, and upbeat personality, allowing for fast assimilation into any professional environment.
Education
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Jan 2015- Present
Northern VA Community College, Woodbridge, VA
Major: General Studies
Jan 2013- December 2014
John Tyler Community College, Midlothian, VA
Major: Athletic Coaching Certification
Aug 2011-Dec 2012
Old Dominion University
Major: Business Management
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Experience
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Exam Proctor
National Testing Network, August 2015-Present Manassas, VA
Primarily responsible for the security of computerized and written examinations
Assure professional, candidate-friendly experience for all candidates during their time at the center
Adequate handling of all administrative, identification, and security procedures.
Ability to maintain organized work environment including filing system and test material inventory
Excellent inter-personal communications skills, both oral and written
Ability to contribute positively to the work environment and add to co-worker morale
Ability to communicate professionally with all parties, including those whose primary language is other than English
Cashier
Sam’s Club, January 2015- November 2015
Woodbridge, VA
Highly skilled in using POS (Point of Sales) touch screen register and handling cash.
Promptly resolve customer complaints while acting as a medium of communication between management and customers.
Accurately calculated payment at the end of the day & assist with daily paperwork.
Provide support to customers with account information, processing payments, assisting with referring phone calls to
respective parties
Ability to countdown and balance a register
Cashier/ Layaway Associate
Wal-Mart, June 2013-January 2015 Richmond, VA
Highly skilled in using POS (Point of Sales) touch screen register and handling cash.
Promptly resolve customer complaints while acting as a medium of communication between management and customers.
Promoted within 90 days for exceptional customer service
2. 2
Accurately calculated payment at the end of the day & assist with daily paperwork.
Provide support to customers with account information, processing payments, assisting with referring phone calls to
respective parties.
Cook
Pizza Hut, Jan 2010-Sept 2013 Midlothian, VA
Prepared sauces, delicacies, desserts, and side dishes according to restaurant ingredients
Performed various preparatory duties including restocking food items during busy lunch and dinner hours
Responsible for the weekly inventory of kitchen product
Acknowledged for reducing customer wait times
Prep Cook
Pizza Hut, Aug 2009-Jan 2010 Midlothian, VA
Prepared menu items and performed a number of kitchen activities including dish washing, general cleaning duties and
storing food and non-food supplies.
Followed proper food handling techniques and coordinates the use of time, material and equipment to avoid waste and
unnecessary expense.
Recognized for outstanding customer service as “Employee of the Month”
Skills
Basic Computer Skills, Microsoft Word, Power Point, Point of Sale, Perpetual Inventory, Inventory Management, Fax Machine,
Multi-Phone Line, Telxon, Money Handling, Customer service Problem Solver, Self-Starter, High Work Ethic, Good With People,
Mechanical Aptitude, Clear Communicator, Mission Focsed
