CV

1. A B O U T M E
I have been lucky over the years that I have had the freedom to explore a wide range
of short term positions that have allowed me to learn a wide array of skills, while honing
my strengths.
I am a creative problem solver with a passion for design, marketing, and customer
experience. I’m a Jane of All Trades, with a unique blend of creative vision, technical
expertise, and broad industry experience. I’m known for my ability to think creatively
while producing results that are both strategic and effective. I have a proven
track record of delivering high-quality work within tight deadlines, and I’m always
committed to client satisfaction.
I also have experience in branding, design, marketing, project management, and
social media. I’m a quick learner and I’m always eager to take on new challenges.
When I’m not working, I enjoy spending time with my family and friends, hiking, and
exploring new places. I’m also a passionate animal lover and I’m always happy to pet
any furry creature that comes my way.
W O R K E X P E R I E N C E - R E C E N T
Marketing Executive & Sales
Jan 2023 - Current | 7 Hospitality Management
• Building marketing plans, strategies, and team training across a portfolio of hotels
• Planning unique and impactful marketing strategies and materials for each property
• Organizing photo shoots and marketing events.
• Implementation of marketing campaigns that drive leads for each property
• Working with the sales departments at each hotel to align sales and marketing strategies
• Working with hotels to analyze their budgets and streamline their processes to manage costs
• Maintaining brand standards & ensuring compliance across all channels for each hotel
• Identifying competitors, evaluating their strategies & positioning, to devise counter-strategies
• Building relationships with employees, clients,, and stakeholders
• Building relationships with industry professionals
• Using collective bargaining to gain discounts and deals for hotels across the portfolio
Owner & Guest Experience Manager
May 2022 - July 2022 | Parkdean Resorts
• Overseeing the day-to-day operations of the front office
• Co-ordinating with other departments to handle any on site issues.
• Planning weekly check in day, and monthly owner events.
• Managing a team of 3+ to ensure appropriate coverage at all times.
• Responding to feedback and reviews and arranging compensation when necessary.
Playground Planner
June 2021 - May 2022 | Gleneagles Hotel
• Working directly with guests with their inquiries, questions and reservations; warmly answering calls and
emails, providing the highest standard of customer service at all times.
• Consistently met Forbes and Leading Quality Assessment telephone & reservation standards
• Exceeded team’s targets to ensure sales forecasts are achieved, up-selling various activities & events.
• Liaised with colleagues across the estate to ensure fantastic teamwork, smooth communication and a
superior service for our guests
• Organised entire itineraries for VIP guests
Business Owner / Freelance Artist & Consultant
2012 - Present | Neah McGregor Studios
• Overseeing the day-to-day operations of the business to ensure that it runs efficiently and profitably.
• Analyzing data to create marketing strategies to promote my services and for clients.
• Consulting with new businesses to create brand identity, web site & customer service standards
• Managing all aspects of a photo shoot including selecting models, hiring models if needed,
selecting locations, and creating schedules
• Coordinating with clients and other staff members to ensure that all details related to the shoot are
taken care of
• Creating Contracts and making sure all legal documents were in place.
• Design, create, and maintain website
• Planning of photo shoots, events, booths, & exhibits for the purpose of displaying &
• Attending marketing events such as weddings fairs, Christmas bazaars, boot sales, conventions &
craft fairs
NM J a n e o f A l l T r a d e s & M a s t e r o f a F e w
NEAH Mc
GREGOR
E D U C A T I O N
Graphic Design
SCC - Graduated with Honours
Business Communication
NU - Deans list & PR team
Vocal Performance & Art
SPU - Deans list
S K I L L S
• Problem Solving
• Team Management
• Reading Analytical Data
• Logistic Planning
• Project Management
• Event Planning
• Copy writing
• Design & Photography
• Content Creation
• CRM Software
• Inbox Management
• Rota Scheduling
• Multi-Tasking
• Communication
• Conflict Resolution
• B2B & B2C Sales
• Quick Learner
• Team Player
• Microsoft Office
• Adobe Creative Cloud
E X P E R I E N C E
S U M M A R Y
I N Y E A R S
• Customer Service - 22
• Graphic Design - 12
• Sales - 11
• Business Management - 7
• Event Planning - 5
• Office Management - 5
• Social Media - 5
• Training / Teaching - 5
• Marketing - 6
• Analytics - 5
• Copy writing - 4
• People Management - 4
C O N T A C T
Crieff, Scotland
07723 • 328772
NeahMcG@GMail.com

2. W O R K E X P E R I E N C E - C O N T I N U E D
Assistant Program Director - 2019 | Alzheimer’s of Tennessee
The day program service was for adults with developmental delays and the elderly who were in
the early stages of dementia.
• Planning, developing, organizing and implementing activities by assessing needs; to
promote socialization, provide educational opportunities, entertain, raise spirits, and increase
mental engagement in accordance with federal, state, and local policies.
• Recording and maintaining activity progress notes as well as a record of resident activities.
Office Manager - 2019 | Asset Realty Management
• Answering phone calls, taking messages and managing official correspondence
• Preparing letters, memos, emails and reports
• Arranging appointments, meetings and organising corporate events
• Managing files and company records
• Performing reception roles
• Ordering supplies as needed
Marketing Coordinator - 2017 - 2018 - Keller Williams - Multiple Agents
• Creating digital & print media for each house listing
• Planning & hosting events for past and current clients
• Working with agents to create Social media content for their business
• Working on print and web media for distribution to the wider community
• Planning & executing newsletters via email & print for various agents
• Planning & organising future giveaways, contests, marketing structures.
Grounds Laborer - 2008 - Woodland Park Zoo
• Making sure my designated section was cleaned and ready for opening each day
• Assist in various set ups for events & weddings
• Monitor assigned section for areas that required clean up or trash removal
• Worked with various teams within the park to assist with special projects from construction
to crowd control and maintenance.
• Assist guests as needed
Assistant Manager - 2000-2006 - Molbaks Garden Cafe / KOG Cafe / NWU Cafe
I am combining this because I held this job at 3 different employers over the years.
• Organising team schedules, managing employee issues
• Keeping the till balanced and making deposits
• Filling in for absent employees and assisting teams across the business.
• Ensuring that employees follow company policies, as well as health and safety regulations
• Providing consistent and high-quality customer service
Waitress / Hostess - 2004-2005 - Red Robin
• Take customers’ food and drink orders
• Ensure that all orders are accurate & brought to each table in a timely manner
• Suggest appetizers and meals to customers based on the menu and specials
• Work closely with restaurant management to immediately address all customer concerns
and create a pleasant dining experience
• Confirm orders with the chefs and bartenders whenever a clarification is requested
• Assist with setting tables and rearranging tables to accommodate larger parties
Overnight Guest Service Manager - 2002-2003 - 24 Hr Fitness
• Welcome, greet and appreciate guests for using the establishment.
• Perform guest check-in and check-out duties.
• Address guest’s needs and resolve their concerns and complaints.
• Collect guest information, including contact details.
Guest Service Assistant Manager - 1999-2001 - Seattle Mariners Baseball Club
• Overseeing the guest services team for my section
• On-boarding and training new team members
• Working with the team to meet targets consistently
• Interacting with customers daily by answering their questions and assisting with their
needs.
Office Administrator - 1998 - 2003 - NWU / UPC / SPU /
I am combining this because I held this job at 3 different employers over the years.
• Answering phone calls, taking messages and managing official correspondence
• Managing files and company records
• Light bookkeeping as needed.
NM
V O L U N T E E R I N G
Various Community Theater
Companies
• On Stage Talent (Leading &
supporting roles)
• Coaching Students
• Hair & Make-up
• Costumes & Props Mistress
• Stage Direction
• Stage Hand
• Lighting & Set Design
• Program Design
• Event & PR Management
Halls High School
Football Team 19-20 Season
Photography, Layout & Design
of Program
• Design for Tickets for games,
events and, VIP passes.
• Event planning for
fundraising - including silent
auction
• Ad Space sales
YW Animal Center &
Humane Society TN Valley
• Fostering Puppies/Kittens
• Working PR events
• Creating Social Media Posts
• Coaching other new fosters
Multiple Camps
Various leadership roles over 7 years:
• Counselor
• Horse Wrangler
• Event & Entertainment leader
• New staff training
• Nurse
VCT Club - SCC
Club President
• Designed Logo
• Led weekly meetings
• Event Planning for inter-
departmental Gallery
Showing
• Project Management for
Gallery Book of all works
included in showing