Pieralisa Colombana has over 20 years of experience in customer service management and administrative roles. She recently completed an Executive Administrative Assistant program certificate. She has strong skills in Microsoft Office, bookkeeping, sales, and inventory control. Her resume highlights roles as a cashier, caregiver, coffee shop owner, and fitness instructor. She has an Associate's degree in Liberal Arts and specialized training in small business management, office management, and global career development.

1. Pieralisa Colombana
Résumé

2. Career Overview
 Over 20 years experience providing exemplary customer service
management skills
 Recently completed Executed Administrative Assistant Program
Certificate
 Excellent organizational time management skills
 Ability to prioritize and manage multiple projects to meet
deadlines
 Independent and creative thinker, able to work under pressure
 Excellent presentation, verbal and written communication skills

3. Skills
Word Management Bookkeeping
Excel Sales Accounts Payable
Outlook Customer Service Accounts Receivable
Power Point Hiring/Training Inventory Control

4. Education
 Executive Administrative Program, Martinez Adult Education
 A.A.-Liberal Arts, Diablo Valley College, Pleasant Hill, CA
 Global Career Development Training, Rutgers University, Concord, CA

5. The Home Depot
Cashier/Sales Associate` 2013-present
Martinez, CA
Oversee self-check out registers
Assist customers with their shopping needs
In charge of inventory control with electronic devices
Assist customers with purchases using POS computer system
Assist Customers with their Landscaping and Gardening needs.
Assist department manager with seasonal projects and displays
Promoted to floor Associate
Honors: Cashier of The Month
Employee of The Month

6. Professional Experience
Care Giver Martinez, CA 2011-2012
In Home Care Giver
Responsible for the well-being of an Alzheimer's patient
Prepped and cooked daily meals that met with patient’s nutritional needs
Dispensed daily medications; kept patient active and engaged in daily activities
Safely drove patient to her daily Adult Day Care Classes
Accompanied patient for daily walks and outings

7. Pear’s Java Hut
Owner/Operator/Barista. Pittsburg, CA
2005-2010
In Charge on daily business operations for busy successful drive through coffee shop
Measured and ground beans daily; Checked all perishables for freshness
Bought, stocked and stored the entire store’s inventory on a daily basis
Filled customer’s orders as they came in
Made all the drinks from the Espresso Bar, Juice Bar, Smoothie Bar, and the Tea Counters
Made sure the store was in compliance with Strict California Health and Safety Codes
While satisfying City and County Codes and Regulations
Wiped down all machinery everyday at close; closed out the register
In charge of daily janitorial work with the shop and along the perimeter of the property
In charge of all advertising and promotions: including flyers, menus, posting, in store
and out of the store. Daily accounting and nightly deposits.

8. Bay Point Career Center
Community Coordinator 2000-2005
Bay Point, CA
In charge of planning, scheduling and implementing five summer youth programs
for the youth of Bay Point
Planned and hosted six job fairs for the community members of Bay Point and
nearby residents
Responsible for producing winter programs for the youth of Bay Point such as Teen
Video Projects
Assisted Career Center members in job search and usage of office equipment, such
as computers, fax and photocopy machines
Meet one-on-one basis with members for résumé workshops with local high
schools and colleges
Conducted homework clubs for the teenagers of Bay Point
Collaborated with local high schools for workshops
Arranged on-site recruitments services for the Community Center

9. Ambrose Park & Recreation
Owner-Certified Fitness Instructor 1992-2005
Planned, Supervised, and instructed groups of co-ed clientele in exercises, such as;
step-aerobics, power walking, circuit training, strength training, medicine balls,
and x-er tubes.
Developed individualized programs for each client, such as, free weights, dumbbell
programs, spinning, stepping and Nautilus machines
Supervised and conducted weight training programs with free weights, standard
weights, and Olympic weights dumbbells, hydraulics weights and Nautilus weights
For c0-ed clients both young and old who were seeking a healthier lifestyle

10. Specialized Training & Certificates
 Women’s Initiative-Concord
 Small Business Development- Concord
 Small Business Management- Concord
 Office Management- Bay Point
 Strategy in the Work Place- Bay Point
 Delegation with Ease-Bay point
 Global Career Development Training-Concord
 Microsoft-Martinez
 Excel- Martinez
 Power Point- Martinez

11. Volunteer Experience
 Contra Costa County Human Society
 Martinez Sheriff’s Office Christmas Toy Drive
 St. Vincent De Paul Society
 Concord Homeless Shelter, Martinez and Concord, CA