1. Jennifer Hempelman
2021 Meadow CT #2
West Bend, WI 53095
(262) 3051921
jhempelman87@gmail.com
SUMMARY
Over ten years of customer service and office administration experience. Excellent ability to multitask,
great computer skills and experience with accounts payable/receivable and payroll.
QUALIFICATIONS
● Proficient using email, Microsoft Word and Excel as well as ADP Lightspeed
● Excellent customer service skills with customers as well as with coworkers of all levels
● Accounts Payable/Receivable experience
● Calculating and submitting payroll biweekly and semimonthly for hourly, salary, and commission
employees
EMPLOYMENT
Office Manager
Fuel Powersports West Bend, WI March 2011November 2015
● Responsible for opening and closing duties
● Handled Accounts Receivable and Payable duties including entering invoices and credits to be
paid to vendors, processing checks to be paid according to due dates, cashing checks paid to the
company, making sure payments were received and applied, and monthly statements are
prepared and distributed
● Completed and processed payroll making sure it was submitted on time and deductions,
overtime, holiday, and vacation was documented correctly
● Reconciled general ledger accounts and end of month reconciliations
● Updated employee files as needed
● Handled daily bank deposits and supervised the company bank account
● Answered customer phone calls and directed to the appropriate party based on their needs
● Provided excellent customer service both in person and over the phone
● Completed daily duties with the department managers
● Assisted with store inventory and scheduling
Personal Care Assistant
Bridges of Wisconsin West Bend, WI December 2008February 2011
● Assisted clients with their personal hygiene needs and daily cares
● Responsible for taking clients to doctor’s appointments and community events
● Properly administered medication as needed
Cashier
Citgo Super Sales Cedarburg, WI March 2005December 2007
● Responsible for opening and closing of the store
● Ran the cash register
● Cash handling experience
● Provided friendly customer service
EDUCATION
Associates Degree Business Management
Milwaukee Area Technical College Mequon, WI December 18, 2012
