1. Jeffrey P. Robinson
249 Aspen Street jprobins1578@gmail.com
Arroyo Grande, CA. 93420 Cellular: (805) 574-4995
CAREER SUMMARY: Experienced implementer of Information Technologies providing a stable and secure computing and
telecom environment. Knowledgeable in network, server, desktop, data center, telecom and data security disciplines. Provides high-
quality, low maintenance, cost effective solutions.
Information Technology experience:
Servers: Configured and maintained Windows based servers in both production (NOC) and development environments. This
included Microsoft Exchange, SQL, Web and Terminal services along with AD, DHCP, DNS, GP and WSUS. Provided
backup and recovery services using Microsoft VSS, Acronis and Symantec software with De-duplication to online media.
Performed bare-metal restores to Dell and HP servers. Configured VMWare hosts for Virtual Windows servers and
workstations. Set up real-time monitoring and alerting to ensure SLAs were attained or exceeded. Employed change
management best practices for maintenance and upgrade processes.
Workstations: Configured Microsoft based workstations (desktops, laptops and tablets) with LAN and Wi-Fi connections with
Active Directory authentication. Installed and maintained broad suite of applications for development and production uses.
Applications suites included Microsoft Office, Adobe Creative Suite, Intuit QuickBooks, Microsoft compilers, Autodesk
AutoCAD, Vectorworks, SQL and others as needed.
Networks: Configured and maintained perimeter firewall policies for Cisco, WatchGuard and SonicWALL platforms. Set up
Branch office and client VPNs for remote network connections. Incorporated RADIUS, LDAP and local authentication to
insure secure access. Segmented networks using VLANs to isolate network traffic and optimize throughput for backups,
development/testing, production and wireless access. Set data security policies and monitored effectiveness of Anti-
Virus/SPAM controls.
Network Operations Center (NOC): Relocated and upgraded NOC with zero downtime and no loss of data for GPS tracking
installation. Maintained 99.99% uptime over 8 years. Provided monitoring and metrics to ensure SLAs were met. NOC was
operational 24/7 with change management practices and backup/recovery processes in place to ensure data integrity and
business continuity.
Information Systems Experience:
GIS (Geographic Information Systems): Provided unique client mapping to supplement GPS vehicle tracking for reverse
geocode lookups.
Operations research: Evaluated banking operations for improvement and provided recommendations for cost savings.
Provided management engineering services to Bay Area hospital to improve operations and reduce operating costs.
Financial Analysis: Served as Banking Financial Analyst on Executive Support Team for 30 branch offices. Established
MIS Help Desk/Training Center and instructed classes on financial modeling and spreadsheet usage.
Key Skills: Managerial Technical Management training
Supervision & team development Operations & change control Code of Conduct
Project management Network/Server/Desktop installation Finance at Intel Corporation
Strategic planning Data/Network security Managing at Intel Corporation
Budgeting & cost containment Hardware/Software troubleshooting Planning at Intel Corporation
Help Desk management Data Center facilities design/operations Setting Expectations Together
Information Security Awareness
EMPLOYMENT HISTORY:
IT Manager Radakovich, Shaw & Blythe (Accountancy) 2/16 - 9/16
IT/GIS Manager FMS TeletracNavman (Manufacturing) 7/08 - 2/16
Sr. Systems Administrator Clever Ducks – CNS (Outsource IT Services) 11/05 - 7/08
Remote Sites Manager Intel Corporation (Manufacturing) 8/00 – 10/02
IT Infrastructure Manager Ziatech Corporation (Manufacturing) 5/89 – 8/00
Operations Research Analyst Union Bank - Los Angeles CA. (Banking) 6/79 – 10/88
Management Engineer Mills Memorial Hospital (Healthcare) 6/77 – 6/79
EDUCATION: BS Industrial Engineering – Cal Poly SLO Microsoft Univ. – TCP/IP & Network Protocols
SANS – LAN/WAN Data Security Microsoft Univ. - Windows Server Administration
References: Available upon request