1. …
B r i a n K . W e l c h
(440) 855-0395 6008 Maplecliff Drive
it@bkwelch.com Parma Heights, OH 44130
I T D i r e c t o r & C I O
Extremely detail-oriented, creative, and passionate IT Professional has more than 15 years of
combined experience in managing, designing, as well as implementing complex IT solutions.
Reliable candidate is actively looking for a challenging position as IT Director or Chief Information
Officer, preferably within Business Development, and Project Management, and ideally with a
dynamic and progressive organizational leader.
Excellent communication and interpersonal skills make the candidate successful in working with
clients, staff members, and other professionals in areas across different job levels. Dedicated
professional demonstrates key abilities in leadership, project management, systems development,
process optimization, analysis, planning, communication, organization, training, and problem
solving. Effectively contributes towards organizational achievement, leads cross-functional teams
by example, professionally deals with increased challenges or responsibilities.
 Adept in Adtran Technologies  Strategic Planning & Implementation
 Proficient in IT/Business Alignment  Efficient in Organization & Multitasking
 Skillful in Business Process Improvement  Task & Detail-Oriented Problem Solver
P r o f e s s i o n a l E x p e r i e n c e
Provider Services formerly Carington Health Systems 2008 – Present
Network Administrator (2008 – 2015)
Technical Support Manager (July 2015 – Present)
West Chester & North Olmsted, OH
 Facilitated plan with 2 team members to upgrade 20+ networks; oversaw the Bluesocket
Wireless AP’s installation process and relocated offices to coordinate team management.
 Played integral role as team leader, deciding on every aspect of the projects including
purchasing needs, work station requirements, server upgrades, Citrix rollouts, CAT6 wiring design
for the facilities and 3rd party consultants.
 Orchestrated a self- developed training program for staff of 7, resulting in creased IT knowledge
and productivity; eliminated redundancies through innovative technical support procedures;
monitored facilities and outages, reducing issues and created PRTG maps to oversee realtime
network monitoring, resulting in reduced ticket resolution times.
 Initiated needed departmental training to help bring the I.T. Department up to standards;
served as a key in redesigning the backup infrastructure for the business data.
 Administered Bomgar to facilitate multi-issue management; handled backups, maintenance
and redefined AD shares for staff of 5500; assisted in the installation of Nutanix cores.
 Communicated the needs of the facilities to the stakeholders within the company; provided
incomparable support to 120 offices and facilities, with over 4000 users on a day to day basis.
 Managed inventory tagging and control of the infrastructure throughout the company;
established and performed maintenance programs following company and vendor standards;
responsible for Uniprint rollout to consolidate print servers within the environment.
 Successfully implemented and incorporated security roles in PointClickCare EHR platform during
initial rollout.

2. Computer Medics of Southwestern Ohio Dec 2004 – 2009
Entrepreneur
Goshen, OH
 Purchased and operated franchise with family members and steadily worked to build a
profitable business through maintenance contracts for small companies.
 Ran a business model designed around on-site service and provided support for companies
with fewer than 50 employees that do not have a need or the capitol for a full time IT staff.
 Provided solutions that enabled small businesses to grow in the rapidly changing computer
environment with services such as network planning/troubleshooting, disaster recovery
planning, and data recovery; administered virus/spyware removal, and phone support as
needed; instrumental in developing marketing plans to further grow the fledgling company.
 Designed and installed networks for small companies in an effort to lower costs and streamline
production time; created company policies and procedures governing daily operations.
 Created company training documents and tools set to efficiently train and dispatch technical
customer service representatives; provided one-on-one training with company owners and staff
on maintenance issues regarding daily operations of computer systems and backup strategies.
Terra Surveys 2002 – 2003
Network Administrator
Palmer, AK
 Hired to facilitate the preparation of satellite equipment to be deployed throughout Alaska in
an initiative to create a self-supporting IT Department; provided in-house support for over 50
employees, maintained Windows 2000 Server environment, and researched solutions to better
accommodate field data collection.
 Designed, built, tested, upgraded and maintained all computer systems that were deployed to
collect multi-beam sonar hydrographic data as well as responsible for monitoring daily backups
of critical data.
 Took pride in being given the unique opportunity to provide on site staff satellite
communications training and support for field operations which produced a savings of $50,000
on annual deployment costs.
 Traveled to remote locations such as Kasaan, Ketchikan, and St. Lawrence Island to deploy
remote offices giving them access to the local domain for a single point of network
administration and backup solutions.
 Implemented ship to shore wireless configurations to transmit data in real time to the home
office effectively cutting the processing time.
 Ensured data integrity with the ability to redirect the data collection efforts if needed;
anticipated communication and networking problems and implemented preventive measures.
Alaska Army National Guard, 103rd Civil Support Team (WMD) 2001 – 2002
Computer System Analyst
Ft. Richardson, AK
 Filled a temporary full time position after Sept 11, 2001; selected to establish a method of rapid
deployment for newly acquired Unified Command Suite mobile, field communications system.
 Facilitated real-time voice, data, and video connectivity between local and state emergency
response agencies, lead federal agencies and supporting military activities.
 Initiated changes to operations and deployment of UCS enabling the unit’s mobile network to
be mission capable within 35 minutes after arriving on site, setting the standard for deployment
in adverse conditions.

3.  Recognized for outstanding contribution during the initial DOD certification and External
Evaluation leading to a 100% for the overall unit score; honorably discharged from duty after
fulfilling obligation.
E d u c a t i o n & T e c h n i c a l S k i l l s
Charter College, Anchorage, AK,
Bachelor of Science in Information Technology Engineering, 2000 – 2003
Concentration on: LAN/WAN Technology Novell Cisco
Recognized for Academic Achievement
Project Management Course Re-Cabling Project, Team Lead
Core Competencies: Network Design and Configuration Data Integrity/Recovery  Contingency
Planning Disaster Recovery Planning Personnel Training and Support Technical
Documentation
Operating Systems: Microsoft Windows 2000 Server/Desktop Small Business Server Exchange
Server  Novell NetWare 5  Altigen IP PBX Telephone Systems
Networking: TCP/IP  IPX/SPX  VoIP VPN Technologies  Cisco IOS  Microsoft Active Directory
Novell Directory Services Managed Switches  Satellite Communication
Tools: HelpDesk Software LAN Manager OptiView Series Integrated Network Analyzer Veritas
Backup Symantec Firewall & Ghost McAfee/Norton Enterprise Virus Protection Server/Utilities 
Microsoft Office Suite  Adtran Switches  Adtran Routers  Adtran VOIP  Adtran Bluesocket
Wireless  Data ONTAP 7-Mode Administration  Nutanix Cluster  Fluke Xg  PRTG  Server 2003
Terminal  Server 2008 RDS  KEMP LoadMaster Load Balancer ADC  Barrracuda Backup
C e r t i f i c a t i o n s
&
Certified Cisco Network Associate  Microsoft Certified Professional  Certified Internet Webmaster
 I- Net+ Certified  Adtran ATSP/UCAS  Adtran ATSA/wVLAN  Adtran ATSP/IN 
Netapp Data ONTAP 7-Mode Administration (D7ADM)
*References Provided Gladly Upon Request