Nizamuddin Ansari is a network systems administrator with over 15 years of experience managing IT infrastructure and operations. He has expertise in areas like network administration, system administration, IT service delivery, and risk management. Currently he works as a System Administrator L2 (Team Lead) at Ola Cab, where he is responsible for monitoring network performance, managing IT systems and equipment, and overseeing a team of 9 members.

1. NIZAMUDDIN ANSARI
E-Mail: anizamuddin@gmail.com
Phone: +91- 9222284645
IT Operations | Network Systems Administration | IT Infrastructure Management
Versatile, high-energy technocrat with a successful background in setting a direction for major systems to establish and
transform operational excellence
Target Location: Mumbai
P R O F I L E S U M M A R Y
• Offering comprehensive experience in global planning and effective management of end-to-end IT Infrastructure and
Network Administration
• Displayed excellence in managing complex network design, configuration, deployment, administration, management and
troubleshooting complex security configuration
• Maintained network & systems by managing product and capability roadmaps, establishing maintenance procedures,
and working with systems administrators and other engineers to perform regular network maintenance
• Expertise in management of multiple technology service areas of IT Infrastructure, outsourcing which enables the
management of many complex business processes to seamlessly optimize and manage event driven processes
• Leveraged proficiency in analysing information system needs, evaluating end-user requirements, custom designing
network solutions and troubleshooting complex information systems management
• Successful in maintaining focus on achieving bottom-line results while formulating & implementing advanced
technology-based business solutions
• An effective communicator with excellent relationship management skills and strong analytical, problem-solving &
organizational skills
C O R E C O M P E T E N C I E S
Infrastructure Management
System Administration
IT Service Delivery
Network Administration
Risk Management
System Support
O R G A N I S A T I O N A L E X P E R I E N C E
Ola Cab, as System Administrator L2 (Team lead) Since Sep’14
Key Result Areas:
• Monitoring the network performance including maintenance, upgrades, and back-up/recovery responsibilities including
software, hardware & network equipment (firewall, VPN, call server, application, lease line and PRI lines)
• Ascertaining that IT systems, applications, and communication equipment within the organisation are managed and
maintained in accordance with documented processes, procedures, guidelines, and instructions
• Managing MPLS & PRI line to manage call volume in call center, setting-up and maintaining existing/new offices
• Managed design, operation, configuration and installation of HP ProLiant Rack Mountable Dl380, Dl360 Server and Dell
710; Cisco Switches like 2960x and 3850 with Stacking; configuring ,VC Zoiper and X-Lite and so on , created audio codes
and MediaGatway for SIP
• Configurating Firewall, Cyberoam 100ing 200ing and so on at different branch locations and remote managing and
troubleshooting for IPSec VPN connectivity with all locations
• Understanding the, Automatic Call Distributor (ACD), Computer Telephony Integration (CTI),IVR, Predictive Dialer,
Inbound and Outbound
• Effectively monitoring NMS tools like Analyser, Packets Analyser Wireshark, PRTG and so on
• Navigating the use of controls, tools and best practices for the network security devices to identify anomalous events and
security infractions that may exploit system vulnerabilities thereby reducing their impact
• Administering operations for rendering & achieving quality services; managing customer grievances, resolving queries &
issues within TAT, advising alternate solutions to problems and ensuring adherence to SLA
• Directing the development of business continuity plans and implementation of disaster recovery, risk mitigation, change
management & service improvement plans
• Adept in directing productive cross-functional teams using interactive and motivational leadership that spurs people to
willingly give 110% effort and loyalty
• Understand the business as an integrated system, the relations between the functional areas, and long-range planning,
implementation and control

2. • Astutely formulating policies and planning recommendations to the management, decides or guides courses of action in
operations by staff / employees
• Analyzing the requirements for manpower and team members for executing the project. Conducting job analysis and
hiring professionals for expert services for the projects.
• Guiding and mentoring the team for enhancing their professional skills and serving the purpose of the organization as
well
• Managing customer centric operations & ensuring customer satisfaction by achieving delivery & service quality norms.
Attending to clients’ complaints and undertaking steps for effectively resolving them
• Interacting with the customers to gather their feedback regarding the product satisfaction
Highlights:
• Conducted systems analysis on Active Directory,and Systems in a virtual environment along with warranty work,
troubleshooting, and emergency repairs which minimized end-user impact and downtime
• Member of the team that successfully integrated servers into network during the office and server relocation
• Led IT Team with around 9 members at Mumbai location and ensured management network over internet
Newel InfoTech Pvt. Ltd., as Server Admin Jan’14-14
Key Result Areas:
• Monitored and maintained HP ProLiant Rack Mountable Dl380 G8 and 560 Servers and so on
• Configured and tuned the system performance
• Managed Enclosures C7000 with Bl460C Servers
• Installed and configured Windows
• Checked and updated firmware of Blade Servers and Rack Mountable Servers
Highlights:
Newel InfoTech Pvt. Ltd., as System/Network and Team Lead Jan’07-13
Key Result Areas:
• Worked through complex EVA Array and SAN which may involve operating System, Servers HBA, SAN Switches FC
components and storage and so on
• Managed enclosures C7000 with Bl460C Servers
• Configured networks devices like HP Procure Switches 2848, 2650, Edge Manageable i.e. Dlink Switches and Vlan;
NCDEX and MCX 2Mbps MPLS LL Terminate on Cisco 1700 series Backup BRI
• RAS & VPN configuring and managed troubleshooting
• Set up active Directory Services (ADS) & managed users GPO and application deployment
• Installed EPO 4.5 MacAfee and managed Symantec Antivirus
• Created of RAID sets (mirrors, stripes, Spare set and so on), RAID, SAN and NAS
• Troubleshot & assisted local LAN & WAN connectivity problems
• Monitored ISA 2005 rules management
• Traded Software of ORION, National Stock Exchange (NEAT) and BOLT
P R E V I O U S E X P E R I E N C E
Network Infotech, as System Engineer
NetEquity Pvt. Ltd., as System Engineer
A C A D E M I C D E T A I L S
• Bachelors in Arts from University in 2009
C E R T I F I C A T I O N S
• Cisco Certified Network Associate (CCNA)
• ITIL_V3_Foundation
• Advance DCHN+ from JetKing
I T S K I L L S

3. • File servers (NFS, Samba), Network organization services (DNS, DHCP), Email Services, Call Server, Cisco IOS, Linux, Red
Hat, Windows 2000, Windows 2008 ,Windows XP
• Network Protocols: ARP, FTP,TCP & UDP, Voice Protocols: SIP,TDM
• Routing, Switching, Access-lists, (ISDN), IP Addressing and Sub-netting. Configuration & maintenance of Cisco
• Routers, switches and Cyberoam UTM, Solarwind and HP Insight Manager Unix Utilities like, VMware, HP Integrated
Light Out, Team Viewer and VNC viewer
• Drishti (Ameyo), Asterisk and SIP
P E R S O N A L D E T A I L S
Date of Birth: 3rd
May 1977
Languages Known: English & Hindi
Mailing Address: Flat No.-403, Plot No.119, Primrose Arcade, Kharghar, Navi Mumbai-410210