This document provides a resume for Joshua R. Peterson outlining his qualifications and experience as a Facilities Manager including over 8 years of leadership experience, certifications in IT project management and networking, and a history of roles in facilities maintenance, systems analysis, and the military involving equipment operation and repair. His objective is for a position as a Facilities Manager where he can utilize his technical skills and experience in maintenance planning, process improvement, and ensuring regulatory compliance.
1. Joshua R.Peterson (816) 714-4565
Joshua R. Peterson
8719 N. Paris Ave. • Kansas City, MO64153
816-714-4565 • j r . 1 3 p e t e @ g m a i l . c o m
Facilities Manager
SUMMARY OF QUALIFICATIONS
Experienced in maintenance and housekeeping planning, delegation, and organization.
o Proficient in Datastream (CMMS) preventive maintenance setup and execution
o Proven innovation in the implementation of asset accountability and process improvement
Certifications:
o CompTIA - A+ Certified 8/2013 and Security+ Certified 11/13
o Microsoft -Microsoft Technology Associate (MTA): Networking Fundamentals 12/2013
o ITIL- ITIL Foundations Certified 12/2013
Committed to departmental and organizationalgoals
8+ yearsof leadership experience within a team dynamic
Proven ability to work well independently and make important decisions in the absence of supervision
TECHNICAL SKILLS
Windows Server 2008- planning, deploying, configuring and maintaining AD infrastructure, environment and objects. Windows
7 client support and domain integration. DHCP,WINS,RRAS,IPSEC,TCP/IP,Computer Troubleshooting, Cabling,Cisco 2811
router,Cisco 2960 and 3550 switches,basics in Cisco lOS 12.4,RIPv2,EIGRP,OSPF,network tools including Wireshark,and network
cabling. Trained in MS Access,Word,Excel,Powerpoint, and Outlook.
Centrig Training,Leawood,KS
IT Administrator Program
EDUCATION AND TECHNICAL TRAINING
Centrig Training,Leawood,KS
IT Administrator Program
• TechnicalCompetencies:
Installing and supporting Windows 7/2008 in virtualenvironment.
Installing, configuring,managing,and maintaining hardware.
IP and IP routing;IPSec;DHCP;remote access.
07/2013-2/2014
Configuring domain name resolution, network connectivity; installing and deploying Windows Server 2008. AD
OS;domain controllers;sites and replication; domains and forests.
AD Group Policy;managing files;backup;managing printers;file servers.
Monitoring computers;patch management and security;certificate services and server virtualization.
Knowledge of key differences between Server 2003 and Server 2008.
- In depth knowledge of the following: network protocols and devices;TCP/IP including subnetting and CIDR
notation.
- Fundamentals of installing,configuring and implementingsecurity on Cisco 2960 and 3550 switches and Cisco
2811routers with the 12.4 lOS.
2. Joshua R. Peterson (816) 714-4565
- Self-created hands on labs to enforce technical proficiency led by a Cisco Certified Systems Instructor.
• Professional ITProject Experience (virtualized and non-virtualized):
Designed, planned,and implemented a Windows 7/2008 Enterprise domain structure for a corporation.
• Soft Skills Training:
- Business Communications for the IT Professional: Customer Service,Conflict Resolution, Problem Solving,
Teamwork,Influence,and Communication Tactics,and Personal Finance for I.T.Professionals. communicated and
presented project results to students and staff.
• Certifications:
- CompTIA - A+ Certified 08/2013 and Security+ Certified 11/2013
- ITIL-ITIL Foundations Certified 12/2013
- Microsoft- Microsoft Technology Associate (MTA): Networking Fundamentals 12/2013
Cisco- Cisco CCENT(expected 02/2014} and Cisco CCNA (in progress).
ADDITIONAL EDUCATION/ PROFESSIONAL DEVELOPMENT
Maple Woods Community College,Kansas City,MO
• Advanced Microsoft Office Applications 2007/10
PROFESSIONALEXPERIENCE
Isle of Capri Casino Kansas City, MO 05/2014-Present
Maintenance Manager
Ensure maintenance department is in compliance with all state, local, and applicable ABS
regulations
Review, manage, and maintain approved annual budget of approximately 2.5 million dollars
Review, manage, and maintain depreciable department fixed assets valued at 8.7 million dollars
Perform all departmental: interviewing, scheduling, reviews, and disciplinary actions
Implemented tool inventory control program to reduce costs of purchasing misplaced tools and
supplies
Created property preventive maintenance program utilizing Datastream CMMS
Expanded interdepartmental use of Datastream to improve upon processes involving other
departments
Continuously seek out additional cost saving of parts and supplies that are commonly purchased
to maintain the property
Booz|Allen|Hamilton Ft. Leavenworth, KS 03/2014-05/2014
ERF Technician
• Test training simulation programs in support of United States Army operations
• Operate multiple programs across different OS platforms
• Log and report known issues with software to software developers and chain of command
Strategic Data Systems Kansas City, MO 9/2013-3/2014
Systems Analyst I
• Troubleshoot customer problems via telephone and/or email
• Escalate trouble tickets as necessary per the capabilities of the service desk
• Create user accounts for Remedy access
• Assist in maintaining the Knowledge Management database
Isle of Capri Casino Kansas City,MO 11/2011-06/2013
Facilities Supervisor
3. • Maintained the operations of the facility on weekdays,evenings,and weekends in the absence of the Facilities
Manager and Assistant Facilities Manager.
• Ensured all policies and procedures of the facility are enforced.
• Resolved concerns, conflicts,and problems of the patrons ensuring that services are provided in a professional and safe
manner
• Performed departmentalemployee scheduling, payroll,and assisted employees with any general administrative needs.
• Conducted annual evaluations of 24 employees
4. Joshua R Peterson (816) 714-4565
United States Army,Fort Stewart,GA (Active Duty)
Chemical Specialist/Squad Leader
• Assist in the establishment of CBRN defense measures
• Provide training advice and supervision regarding CBRN equipment and operations
• Train military and civilian personnel on CBRN responseoperations
• Operate and maintain CBRN detection and decontamination equipment.
11/2008 -01/2011
• Serve on Biological Integrated Detection Teams,STRYKER NBC Reconnaissance Platoons, and TechnicalEscort
Battalions.
Hallmark Cards Inc, Liberty,MO
Retail Order Processor
• Responsible for the timely delivery of retailorders to merchandising companies.
• Maintained a 99.8% accuracy rate while filling retail orders.
• Strong team player;volunteered in other areas when help was needed
• Member of Hallmarks's United Wayteam
07/2005 -10/2008
O'reilly Auto Parts,Buckner,MO
Front Counter Associate
• Responsible for the accurate sale of customer requested merchandise.
• Accountable for monies in assigned cash register.
• Performed daily audits of personal sales receipts.
United States Army,New Century,KS (Reserve)
Quartermaster Chemical Equipment Repair
06/2004 -07/2005
12/2003 -10/2008
• Maintain and repair electrical/fuel systems,pumps,decontamination systems,protective filter systems,reverse osmosis
water purification systems,laundry washer/extractor systems and dryer/tumbler systems.
• Service internal combustion engine ignition/fuel/cooling/electricalsystems.
• Conduct damage assessment and repairs.
Anderson Racing Inc., Grandview,MO
High Performance Machinist
• Re-machined and repaired crankshafts for all types of internal combustion engines.
01/2000 -07/'WOS
• Developed a mathematical formula to ascertain if the work the customer was requesting be done to their
Crankshaft could be completed successfully.
• Fabricated crankshafts to customer specifications requiring accuracy to the ten-thousandth of an inch
• Re-surfaced flywheels for all types of manual transmissions
• Reconditioned connecting rods for all types of internal combustion engines
Licensing and Authorization
• Active Secret Security Clearance
• Missouri Gaming CommissionOccupational License