Kelly Deichert is a marketing professional currently working as a custodial cast member at Walt Disney World Resort. She has a bachelor's degree in marketing from Marywood University and has worked in various roles developing strong communication, problem solving, and organizational skills. Her career summary highlights her dedication to customer loyalty and positive attitude.

1. Kelly Deichert
302 Harvard Ave, NJ 08084
Mobile: 609-254-4396 • E-mail: kellydeichert@yahoo.com • E-portfolio: kellydeichert.wix.com/kdeichert
Career Summary
• A dedicated professional in the marketing field
• Strong loyalty to customer loyalty
• Recognized for positive attitude and efficiency by workplace management
• Related skills include: Problem solving, excellent verbal communication, planning and organizing, mediation
Education
Marywood University, Scranton, PA
Bachelor of Business Administration in Marketing Expected- August 2015
Professional Experience
Walt Disney World® Resort Orlando, Fl Jan 2015–Present
Custodial Cast Member
• Provide exceptional guest services daily to over 30,000,000 guests
• Demonstrate excellent verbal communication skills while interacting with guests
• Excellent problem solving and decision making skills
• Manage multiple tasks and effectively and work well in a fast paced environment
• Collaborate with team members to accomplish the Disney standard
• Successfully completed multiple training courses including:
o Disney’s Academic Marketing You: Career Development Course
o Disney’s Academic Organizational Leadership Course
Marywood University Scranton, PA Jan 2014 – Dec 2014
Office Assistant
• Answered questions and problem solve for residents and commuters
• Communicated effectively with residents and students in- person and on the phone
• Maintained confidentiality at all times
• Trusted to oversee the office when needed
• Complete data entry for 7 residence halls and about 950 residents
• Trained incoming work- study students
• Created informational documents to provide to residents
• Promoted efficiency in office procedures
• Fostered a feeling of community in the office
• Demonstrated flexibility when working with VP/ Dean of Students Office and Maintenance Department
Recognition, Awards, and Interests
• Marywood University Dean’s List 2012- 2014
• Orange Scholarship 2011- 2013
• Immaculate Heart of Mary Scholarship 2011- 2014
• Interests: Reading, Tennis, and Painting