ReInventing Myself

1. Asia Price
6146 South Kenwood Ave
Chicago, IL 60637
312 218 8634
araeprice7@gmail.com
CAREER PROFILE
Highly skilled customer service professional with more than ten years experience. Team player,
good organizational skills, great problem solving skills and ability to communicate effectively.
Balance cash deposits without error. Effectively respond to customer complaints with the ability
to improve customer service.
EDUCATION
DePaul University
School of New Learning
BA focus Healthcare Administration-GPA 3.8
Study Abroad Internship West Africa December 2016
August. 2017
PROFESSIONAL EXPERIENCE
White lodging, Chicago, IL
At Your Service Representative
2008 – 2017
• Answered high volume of incoming phone calls
• Processed variety request for hotel guest
• Maintained daily defect log
• Processed invoice payments and maintained credit card authorizations
• Audited billing for reimbursements, charges and credit card fraud prevention
• Assisted guest with directions to various locations in the hotel area
• Effectively operated hotel computer system and assisted with hotel selling strategies
• Demonstrated ability to maintain a confident and poised composure and work efficiently in a
fast-paced environment
• Assisted with credit card fraud prevention
Family Dollar, Chicago, IL
Assistant Manager
2007 – 2007
• Trained and supervised part-time staff
• Oversaw all operations in store
• Handled customer complaints
• Balanced money and deductions
Yellow Cab Services, Chicago, IL
Cashier
2005 – 2006
• Performed cash transactions with speed and accuracy
• Processed a high volume of transactions in cash, checks, and credit card sales
• Balanced cash deposits
Chicago Park District, Chicago, IL
Recreational Leader
2001 – 2005
• Monitored special events
• Resolved daily conflicts between participants in the program
• Planned, coordinated and produced semi-annual talent showcases