Gallowglass Security Partners Induction course

1. HEALTH and
SAFETY INDUCTION
10.1
Gallowglass Security Ltd

2. We will cover the following:
• Aims of Health and Safety.
• The code of practice.
• Accidents and Incidents reporting.
• Basic Fire Safety.
• Risk Assessments.
• Work Equipment.

3. Aims of Health and Safety:
• Getting hurt at work happens all the time, and could happen
to you even though we work in a low risk environment.
• 300 people every year are killed at work in Britain.
• In excess of 150,000 non fatal injuries
are reported.
• Over 2,000,000 suffer from work related ill health.
• Thought and care could prevent them.

4. Aims of Health and Safety:
Everyone has a responsibility for Health & Safety under
the Health and Safety at Work(ect.) act of 1974 and
they are:
• To take reasonable care of the Health & Safety of
themselves & others affected by their acts or
omissions
• To co-operate with the requirements and duties
imposed on the employer to enable those
requirements and duties to be complied with
• Duty not to interfere with or misuse.

5. Health and Safety Policy:
• What is a Health and Safety Policy?
• This policy document describes the
system for management of health, safety,
welfare and protection of the environment
in connection with the company’s work
activities

6. Management of Health and Safety at
Work Regulations 1999
• The aims of our Health and Safety policy are to
ensure that the company will conduct its
business in such a way as to ensure, so far as is
reasonably practicable, that employees,
contractors, clients, customers, visitors and
persons not in its employment, including the
public, who may be affected by it’s activities are
not exposed to risks to their health and safety.

7. How do we comply with this
policy?

8. Code of Practice.
• There are three categories we will cover:
1.Personal Appearance and Conduct.
2.General Duties on Licensed Premises,
Site and Event Sites.
3.Incident Procedures.

9. Personal Appearance
and Conduct

10. Personal Appearance.
• As an SIA trained Gallowglass Security Limited
operative your appearance will reflect your
ability to carry out your task whilst on duty. Only
the highest standard of personal appearance will
be acceptable. You must take care in your
appearance as you will present a professional
image to the clients and their guests. A smart
appearance and positive attitude combined with
ability and effort are the main reasons for
achieving a successful task.

11. Personal Appearance.
• You must be clean shaven.
• Clean and Ironed uniform.
• Polished shoes.
• No visible piercings or excessive jewellery.
• If your uniform needs replacing, contact the
operations department to purchase a
replacement.
• Remember to bring your smile

12. Gallowglass Security Ltd
Uniform

13. Corporate Events.

14. Outdoor Event and Site Security

15. Outdoor Event and Site Security

16. Outdoor Event and Site Security

17. Outdoor Event and Site Security

18. Gallowglass Security Uniform
• As a subcontractor you Will be charged
for your uniform.
• As a subcontractor it is your responsibility
to make sure you turn up in the right
uniform.

19. General Behaviour
Event and Site Security

20. General behaviour.
• At all times maintain agreed standards of personal
appearance and deportment appropriate to the licensed
premises or event and never act in a manner likely to
bring discredit on the service provider/employer;
• Greet visitors to the licensed premises or event in a
friendly and courteous manner;
• Use moderated language at all times when dealing with
members of the public and other members of staff;
• Act fairly and not unlawfully discriminate against any
person, e.g. on the grounds of colour, race, religion, sex,
or disability, and should always be prepared to justify
their actions;

21. General behaviour.
• Never solicit or accept any bribe or other
consideration from any person, nor fail to
account for any money or property received
during the course of duty;
• Do not socialize with customers, friends or
relations while on duty;
• Not report for duty under the influence of alcohol
or restricted drugs, or use these whilst on duty;

22. General behaviour.
• Never abuse their position of authority and
immediately report any incident or involvement
with the police that could affect their continued
employment as a door supervisor;
• Wear their SIA licence prominently on the
outside of their clothing.

23. General Duties: Licensed
Premises
• To report to and take directions from the
designated premises supervisor.
• To keep confidential all security arrangements
and keep informed of any changes to those
arrangements;
• To refuse access to anyone whose presence at
the event might render the designated premises
supervisor subject to prosecution for any
offence;

24. General Duties: Licensed
Premises .
• To ensure that consent is obtained from each
customer in front of witnesses prior to any
search taking place, if personal searches are
required as a condition of entry;
• Not to search individuals of the opposite sex and
to ensure that any items seized are dealt with
strictly in accordance with the licensed premises
or events policy;

25. General Duties: Licensed
Premises.
• To maintain good order on the licensed
premises or event and to ensure the safety of
the public by awareness of fire and emergency
equipment and evacuation procedures;
• To use tact and diplomacy as the first tool to
control any conflict;
• Then, if tact and diplomacy do not work, to use
only the minimum amount of force required for
the intended purpose

26. Please Note!!!!
• The law allows any person to use
reasonable force to defend themselves,
their property or the property of another
person. In addition, a person may use
“such force as is necessary in the
circumstances in the prevention of crime.
The use of force, however slight, always
requires justification that it was reasonable
in all the circumstances”.

27. • Check your tasks with the client or the Gallowglass security
guard finishing his duty.
• Ask any questions you may have which relate to your task e.g.
– Key areas of interest
– Routes for patrolling
– Unusual activity in the area
– Alarm systems
– Special equipment
– Methods of contacting clients in an emergency
– Any report forms incident logs that need to be maintained
General Duties: Site Security.

28. General Duties: Site Security
• Make sure your position is clear of all rubbish before
you assume responsibility for the task.
• You are not to smoke, eat or drink soft drinks in
public view.
• You will only sit in designated areas if a chair is
provided for your task.
• You are not to sleep during your duty!!!!!!!!!
• You must respond immediately to any threat to your
task, assess what is happening and inform the Duty
Manager what you are doing or what support you
need.

29. General Duties: Site Security
• Do not leave your post until you are replaced by the oncoming
Gallowglass Security guard unless your duty is the last of the
tasking period stated. If you are not replaced as you expect call
the duty manager immediately to find a replacement.
• Prior to completing your task clean up the area and take your
rubbish away with you.
• You will not bring your laptop on site, or use any computer
equipment on site unless it forms part of your duties.
• REMEMBER YOU REPRESENT THE COMPANY WHILST ON
DUTY - BE SMART - BE ALERT AND BE EFFECTIVE.

30. Incident Procedure.

31. Incident Procedure.
• Definition:
• Accident – an unplanned and unwanted
event that results in injury or financial loss
• Incident / near miss – and an unplanned
and unwanted event which could have
resulted in injury or financial loss

32. Incident Procedure.
• When an accident or incident occurs it
needs to be recorded and reported as
soon as possible.
• All Team Leaders have accident and
incident report forms in their team leader
packs.
• All the documents must be returned to the
Operations Manager as soon as possible.

33. How to deal with an Incident:
• Assess the situation
• Establish communications with your team leader
• Brief your superior on the situation, where you
are and what assistance you need
• Decide what you must do to ensure peoples and
your own safety
• Can you deal with the incident yourself or will
you need support

34. How to deal with an Incident:
• If it is a safety emergency that threatens
life or limb, evacuate the area in
accordance with your initial briefing and
procedures, ensure the nominated team
leader calls the emergency services
immediately with the following information:

35. How to deal with an Incident:
• Where you are e.g. the address or location.
• What is happening e.g. fire or break in.
• What you are doing e.g. observing or evacuating
the area.
• What do you need to assist you e.g. Fire
Service, Police or Gallowglass personnel.
• Record the time of arrival of all emergency
services should they be needed.
• Complete the relevant paperwork as soon as
possible.

36. Basic Fire Safety.

37. Basic Fire Safety.

38. Basic Fire Safety.
If you discover a fire…..
• Raise the alarm to signal evacuation.
• DO NOT stay to collect belongings.
• DO NOT re-enter the building
• DO NOT use the lifts.
…and remember DO NOT PANIC!

39. Basic Fire Safety.

40. Risk Assessments.

41. Risk Assessments.
• All risk assessment will be carried out
by the Operations Manager.
• Risk assessments are required for all
significant generic and site (or event)
specific hazards. The principal areas
requiring risk assessment in
connection with GSL’s day-to-day
operations are:

42. Risk Assessments.
• Slips trips and falls.
• Falls from height.
• Working with vehicles.
• Intruders.
• Public disorder and assault.
• Affects of alcohol and illegal substances.
• Fire safety in company and other premises.
• The identification and selection of personal protective equipment.
• Use and maintenance of work equipment .
• Electricity.
• Manual handling operations.
• Noise at work.
• Working at height.
• Display screen equipment.
• The control of substances hazardous to health .

43. Risk Assessments.
• The Operations Manager will review all company risk
assessments:
• At regular intervals.
• When circumstances or work methods change.
• When existing risk assessments prove inadequate.
• When new premises are taken on either as clients
premises.
• When new processes, equipment or methods are
introduced.
• When new legislation is introduced which requires it?

44. Work Equipment.

45. Work Equipment.
• All work equipment will be issued by the
Operations Manager.
• When you are collecting work equipment you will
have to sign a Kit Indent form which will confirm:
1.Quantity, date and time of equipment collected.
2.All the equipment is in working order before
leaving the stock room.
3.That you take responsibility for all equipment.

46. Work Equipment.
• The person that signed the Kit Indent form will be held
responsible for any lost, stolen or damaged kit and may
be charged for replacing equipment.
• All company work equipment will be maintained, in good
working order or with drawn from service for repair or
replacement.
• All employees will be trained in the use of any work
equipment which is identified by the Operations Manager
as requiring training.
• Work equipment identified as requiring regular
maintenance and/or training is listed in the Work
Equipment Register

47. Company Vehicles.
• This section covers anyone driving any vehicle while
working for Gallowglass Security Limited including
driving off public roads (e.g. into a public park or other
place of work). Generally it will not include the use of
your own vehicle to get to work.
• GSL will have in place fully comprehensive insurance for
all company and rental vehicles.
• The Operation Manager is responsible for maintenance
of all company vehicles and ensuring that they are
maintained in a safe condition and regularly serviced and
tested.

48. Company Vehicles.
• Anyone driving a company vehicle will have
presented their licence to the Operations
Manager who will make a copy for the company
records.
• Employees MUST inform the Operations
Manager if they are convicted of any motoring
offence which results in penalty points on their
driving licence. Failure to do so may result in the
driver being uninsured and dismissal from the
company.

49. Do you have any questions?