H&S orientation.pdf

Health and Safety Training
Updated: May 2022
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Spark is trusted by the community
to keep people healthy and safe.
As coal miners used to say,
“You’re only as safe as an
untrained person in the mine.”
That’s why we have a safety
culture at Spark that involves
everyone. In a nutshell:
“See something? Say something.”

This training manual consists of four
sections:
Occupational Health and Safety
Emergency Response Training
Respectful Workplace Training
Hazardous Materials Training
All four sections are mandatory for all staff.
Please allocate two hours to read, reflect
on how it affects you, and ask questions.

Section 1:

By the end of this training you will understand:
• Where you can access the Occupational Health and Safety Code Act and
Regulations
• The roles and responsibilities of the organization, employees, and the Health
and Safety Committee at TELUS Spark
• Your rights as a worker
• What a hazard is and how to report it
• What a hazard assessment is, and how, and when to complete one

• In Alberta, the requirements for workplace health and safety are outlined in
the Occupational Health and Safety Act (OHS Act), Regulation (OHS
Regulation), and Code (OHS Code)
• These documents are available for viewing or downloading on the Alberta
Occupational Health and Safety (OHS):
https://www.alberta.ca/ohs-act-regulation-code.aspx
• There is also a hard copy of the OHS Act, Code and Regulations located in the
Health and Safety Nook near the employee entrance and in the HR office

TELUS Spark is responsible for…
• Ensuring the health and safety of staff
• Ensuring staff are aware of their rights and duties under the law
• Being aware of any health and safety issues
• Providing competent supervisors
• Training workers
• Preventing violence and harassment
• Ensuring public safety at, or in the vicinity of work sites
• Working with the joint Health and Safety Committee

Worker Responsibilities and
Rights

TELUS Spark Employee Responsibilities
It is the responsibility of all TELUS Spark employees to:
• Take reasonable care to protect the health and safety of themselves and
other people in the vicinity of the work site while at work
• Cooperate with their manager and co-workers to protect the health and
safety of:
• Themselves
• Other TELUS Spark employees
• Anyone else present at the worksite
• Use safety devices, and wear personal protective equipment that is
designated/provided.
• Refrain from causing or participating in harassment, or violence.

• Report to the employer, or supervisor, any concern regarding unsafe or
harmful work action that occurs, or has occurred.
• Report unsafe or harmful work site conditions that exists or have
existed.
• Cooperate with any person exercising a duty imposed by this Act, the
regulation and OHS code.
Responsibilities of all TELUS Spark Employees

Reporting a Health and Safety Concern
• Part of your responsibility as an employee is to report any incidents.
Anything that happens outside of your normal day-to-day should be
reported.
• If you have an urgent request that is a danger to staff or guests or that
cannot wait for more than 24 hours IMMEDIATELY inform someone on
the operations team or security team. (Via Radio or Telephone)
• All other health and safety concerns can be reported to security and
they can advise the best route for reporting.

Your rights as a Spark Employee
• The right to know
• You have the right to be informed about potential hazards and have access to basic
health and safety information on site.
• The right to participate in workplace health and safety practices
• You have the right to be involved in health and safety discussions, including
participation in health and safety committees.
• The right to refuse dangerous work
• You have the right to refuse to perform dangerous work and to be protected from any
form of reprisal for exercising this right.
• You will continue to be paid while refusal is being investigated
*Other workers may be assigned work if they are advised of refusal, the reason for it, and be
made aware of their own right to refuse work after the employer determines there is not a
risk.

Right to know
• The Occupational Health and Safety Code is available in the Health and
Safety Nook.
• Worksite inspections completed by the Health and Safety Committee and
remedial actions taken to address the hazard(s) are posted on Office 365
• Formal hazard assessments are available on Workplace and in the Health and
Safety Nook.
• Signs are posted near some hazards (ex. shop equipment, stairs).

Right to participate in workplace health and safety
• We have a workplace Health and Safety Committee made up of
management and worker representatives.
• The Health and Safety Committee helps raise awareness of health and
safety issues among workers, supervisors and managers.
• They work to prevent injury and illness on the job and will identify any
potential risks and/or hazards.
• They are responsible for investigating any concerns or incidents and
working with management to address concerns or incidents.
• Meeting minutes are recorded and provided to all staff via the Health
and Safety Nook, near the staff entrance and on Workplace.
Information pertaining to health and safety, including committee
members, Occupational Injury Service (OIS), the health and safety
manual and procedure information, can also be found here.
• Worker representatives are selected by the workers through an election
process every two years or as required.

Right to refuse dangerous work
You have the right to refuse unsafe work. The full policy can be found in the
employee health and safety manual.
Worker considers work unsafe
Worker reports refusal to their manager. Worker may
also advise the employee health and safety
representative
H&S committee worker representative and H&S
management representative investigate
Issue resolved – work
resumes
Issue not resolved –
continued work
refusal

Right to refuse dangerous work continued
Continued work refusal:
Worker, employer or a representative notifies
Alberta Occupational Health and Safety Officer
Alberta Occupational Health and Safety Officer
investigates in consultation with Spark H&S
committee
Worker stays in safe area and may be assigned other
reasonable work
Work is found to be
unlikely to endanger
anyone – worker
returns to work
Work is found to be
dangerous – Spark
implements
necessary changes
and then worker
returns to work

Reporting a Health and Safety Concern
• If you have an urgent request that is a danger to staff or
guests, or that cannot wait for more than 24 hours,
IMMEDIATELY inform someone on the operations team or
security team (Via Radio or Telephone).
• All other health and safety concerns can be reported through
security.
• Sometimes you will be required to fill out a report. There are
three types of reports: Incident, Near Miss and First Aid

Incident Reports
• Incident reports will be completed anytime there has been
any damage or any injury.
• Security may also require you to complete an incident report if
you are a witness to an event.
• Reports can be found at the Health & Safety Nook, Security
and Workplace.
• Completed reports should be given to security as soon as
possible.
• Description of incident should be clear and concise. Someone
reading it should have a clear understanding of what
happened.

Near Miss Form
• Near miss reports will be completed when you see something
that could have caused injury or damage to property, but did
not. This is intended to prevent future incidents.
• Reports can be found in the Safety Nook, at security or on
Workplace.
• Completed reports should be given to Security as soon as
possible.

Ensure entire top
section is
completed.
Spark uses this
information to
track incidents
and concerns.
Be clear and concise.
Include as many details
as possible -someone
reading this should
have a clear
understanding of the
concern.
Describe what Spark can
do to prevent this from
happening again. If your
concern requires an
immediate fix, contact
security.

Injury Reports
• Injury Incident reports will be completed when any injury has
occurred, no matter how minor.
• You must report all workplace injuries to security, even if you
do not require first aid.
• Injury should be reported to security prior to filling out the
report.
• Injury incident reports can be found in the Health & Safety
Nook, security, and in all first aid kits throughout the building
• Completed reports should be given to Security as soon as
possible.

Be sure to include a
clear description on
how the injury
occurred, and where.
This information is used
for tracking and to
prevent further injuries.
Security is always
happy to help you with
completing reports.

If you are injured at work
• Call security for immediate first aid
• If you do not require first aid, report your injury to security as
soon as possible (all injuries MUST be reported regardless of
severity)
• Report injury to your manager
• Report any changes in your condition to your manager
• Fill out the appropriate forms that can be found in the health
and safety nook, at security or here

If you are injured at work and need medical
treatment
• If you need to see a doctor, accept transportation offered by your employer
and determine if you would like to see an OIS clinic or are going to see your
doctor.
• If you are going to see your doctor, obtain an Injured Worker Package to take
with you and provide the Fitness for Work Form and Physical Demands
Analysis to the doctor for review and complete.
• Return to work as soon as possible following the doctor’s appointment and
review the medical documents as we offer modified duties for injured
workers.
• Review the modified work options based on nature of injury and type of
injury and sign the modified work offer if you agree with the offer being
made.
• Complete and submit the Workers Report of Accident to WCB if you:
• Miss time from work beyond the date of accident
• Cannot complete your regular duties
• Modify or change the work you do in any way
• Follow the treatment plan outlined by your doctor
• Keep in regular contact with your employer, doctor, (at least every two
weeks) and WCB

Hazard Assessments
• What is a hazard?
• A condition or changing set of circumstances that presents
a potential for injury, illness or damage to equipment or
property
• What is a hazard assessment?
• A process that identifies, anticipates and controls hazards

There are two kinds of Hazard Assessments…
• Formal
• A detailed look at the overall
operations of Spark.
• These are completed and reviewed
annually.
• Ongoing
• A detailed look at hazards
associated with the tasks at a
specific time.
• Identify hazards that may not have
been present at the time of the
formal hazard assessment.
• Example: new demo, feature
exhibit install, new education
program

Hazard Assessments – Formal
• Formal Hazard Assessments can be found at the Health and Safety
Nook and on Workplace.
• You are required to review the full hazard assessment and use the
controls listed when completing your work.
• If you find omissions please report them to your manager and they
will be reviewed and added to the formal hazard assessments as
required.

Hazard Assessments – Ongoing
• Who is responsible for completing the hazard assessment?
• The employee leading the project or work
• When does an employee need to perform a hazard assessment?
• When doing something outside of their standard work.
• It must be completed and submitted at least 7 business days prior to the new
work commencing.
• Where do you submit a completed hazard assessment?
• To your manager and The Manager, Health, Safety and Operations.
• You will get a response within 3 business days of submitting the assessment
with approval or required changes.

Ongoing Hazard Assessments –
How To

Identify the Hazard
• Look at the:
• Work area
• Processes & activities involved
• Equipment, tools and materials used
• Employees completing the work
• Company policies, program and procedures
Identify any conditions or changing set of circumstances that presents a potential for
injury, illness, damage to equipment or property.

Prioritize the Hazard
• Rank the severity (consequence)
• Could result in minor injury
• Could result in major injury
• Rank the frequency (likelihood)
• Frequent
• Infrequent
• Prioritize hazards in accordance with their risk levels

Control the Hazard
• Develop controls to eliminate or reduce the hazard:
• Eliminate the hazard
• Reduce the hazard level
• Provide a safety warning
• Provide safety procedures and protective equipment
• There are three approaches to reducing the hazard control:
• Engineering control: control the hazard at the source (change the settings or the process).
Example: use a fume hood.
• Administrative controls: reduce work periods, personal hygiene, housekeeping and
maintenance (safe work practices). Example: develop a safe work practice, if you are
servicing the lawnmower you remove the spark plug.
• Personal Protective Equipment: hard hat, fall-arrest equipment, steel toed boots,
protective clothing. Example: Wear lab coat during demos.

Selection & Implementation
• Determine costs of control alternatives
• Select preventative actions
• Assign responsibility to implementing preventative action
• Measure and monitor effectiveness

Thank you!
Questions, suggestions, ideas?
Please connect with your manager or the Health and Safety Committee
Members. The list of Health and Safety Committee members can be found here
Congratulations! You are now ready to move on to Section 2.

Section 2:
Emergency Response Training

It takes a village to keep a
village safe.
In the case of an emergency,
Spark staff will need to take a
lead role.
Here’s how you can help.

This training is designed to prepare you for an emergency situation at
Spark. This will not cover all of the possible emergencies, but will touch
on more likely situations.
During an emergency, you should expect that many people will not know
what to do. This could lead to chaos, panic and confusion. You, as an
employee of Spark, will help mediate this by being familiar with Spark’s
emergency procedures, and asking questions when unsure of anything.
If you ever have any questions or concerns, contact Security. Full
procedures can be found on Workplace, at the Security desk, or in the
Safety Nook.
If you see anything, notify Security via radio or by phone at:
403-817-6829

Location of Emergency
Resources

Location of Emergency Resources
• You as an employee of Spark are responsible for being familiar with the location of
emergency exits, Muster Points, and emergency resources.
• The building is equipped with three stationary eye wash and emergency shower
stations. They are located in the Prototype Lab, and both Labs in the Learning Centre.
• The building has a first aid room located at the entrance to the Creative Kids Museum.
• There are two Automatic External Defibrillators (AED): one at Security and one at the
front desk.
• Fire extinguishers, fire warden gear and first aid kits are located throughout the
building. The following maps indicate location of all emergency resources.

Muster Points
• A muster point is a designated area outside of the building where people
gather during a building evacuation. It is generally located at a safe distance
from the building so as not to be affected by the emergency (e.g., fire).
• There are two muster points at Spark. During an evacuation everyone is
expected to head to the closest, and safest muster point.
• Note: The closest muster point may not be the safest to access. Always be
aware of your surroundings!

St Georges Drive Muster Point
• One of the muster
points is located across
from the main doors, at
St. George’s drive.
• If you are leaving from
the Dome, Loading Dock
or Front of House you
likely will end up here.

Brainasium Muster Point
• The second
muster point is in
the Brainasium at
the south vehicle
gate. If you are
leaving from the
Inspiration Stage,
Atrium or Being
Human, you will
likely end up here.

Communication
• During an emergency, communication is key!
• Security will ensure pertinent information is passed along to employees
• If you see anything that may contribute to an emergency, notify Security
immediately.
Note: During an emergency there is a lot going on! You may not get all
information right away, but anything you need to know will be passed on.

Chain of Command
Security
Fire Wardens/FOH
Lead(s)
Emergency
Personnel
Staff, volunteers,
guests, contractors
• During an emergency,
communication will flow
following this chart
• For example, a guest will
pass information to their fire
warden, who will pass it on
to Security who will pass it
on to emergency personnel.
This will work the other way
as well.

Using the Radio
Most Spark Staff who work on the floor will be equipped
with a portable radio. Channels are divided by
departments, and labelled as such. For example Security is
on the “security” channel.
To use the radio:
1. Scroll to the desired channel
2. Push the talk button (C in in the photo)
3. While holding the talk button, take a breath and say
what you need to say, then release the button
4. Wait for a response
While using the radio please remember:
5. To be clear and concise in what you are saying
6. Be cognizant of other conversations already happening
7. Do not use the private channel when communicating
with Security

Communicating with the Public
Anytime there is an emergency, it is possible that there will be media representatives, or general
public asking questions. Remember that anything you say could end up on social media or in the
news.
With this in mind, do not answer questions about the incident itself. It is ok to tell people what we
need them to do, however do not speak about the actual incident. Words can be easily turned
around, and what you said likely will be misinterpreted. For example, if we have a fire alarm going
off and someone asks you what is happening, it is ok to say that we are evacuating due to an alarm,
but don’t assume there is a fire and say so. You never know how that can be interpreted!
You can then refer them to a manager, or a member of the media team. The media team can be
reached at 403-651-4043

Evacuations
There are two recognized types of evacuation:
Emergency Evacuation – An immediate evacuation of the building where a stage two fire alarm, or methane alarm
has been activated.
Controlled Evacuation – An immediate evacuation of an affected area that has been determined unsafe i.e.
chemical spill, physical plant failure, power outage etc.
Both will follow the same procedure for a full evacuation of the building.
Procedure:
1. Evacuate the building in an orderly fashion, using the safest and closest exit route. Take personal belongings
(keys, wallet, jacket, etc.) with you only if safe to do so.
2. Follow instructions from Security, Fire Wardens and Emergency Services Personnel
3. If safe to do so, secure hazardous material before leaving, lock your computer and close doors behind you.
4. Proceed to the nearest, and safest muster point:
St. George’s Drive – West side of the main promenade adjacent to St. George’s Drive NE, directly across
from the main entry doors of TELUS Spark
Brainasium South Gate – Vehicle gate on south end of Brainasium, facing towards the zoo
Await further direction and do not re-enter the building until instructed to do so by Security, or Emergency
Personal.
**Note: If smoke is
heavy in the
corridor, it may be
safer to stay in
your area. Close
the door and place
a wet towel at the
base of the door. If
you encounter
smoke in a
stairway, use an
alternative exit or
find refuge in the
nearest room.

Fire Warden
Fire Wardens will:
1. Put on a red Fire Warden Hat and Vest, identifying themselves as a
Fire Warden
2. Make loud verbal announcements asking guests, staff and
volunteers to leave building, directing all persons towards the
closest and safest exit or exit stairwell.
3. Insist that all persons in the building leave, if they refuse take note
and report to Security once out of the building. Do not put
yourself in danger forcing someone out of the building. Do not
take the elevator.
4. Direct any person who is unable to leave to a safe location, such
as the landing in an emergency stairwell
Any staff member who has completed this PowerPoint is able to be a
Fire Warden. Staff members working in a gallery will be responsible for
being a Fire Warden for that area. Front of House team lead will be
required to be the Fire Warden in their area. Administrative staff
working in the cubicle area are responsible for being the Fire Warden.

Fire Warden roles
1. Clear your immediate area, and areas between
you and the exit. Shut all doors behind you
2. Direct all persons to the nearest and safest
muster point
3. Radio on the “All” channel with your name and
what area(s) you have cleared, specify anyone
left behind, why, and where they were left
4. Ask all evacuated persons to remain at muster
point, and await further direction
5. Relay any pertinent information provided by
Security or emergency personnel to evacuated
persons as required

Fire Alarm - Stage One
Spark is equipped with a two-stage fire alarm system. Alarm pull stations are
also located throughout the building. Staff should become familiar with the
locations of pull stations. All staff will follow the fire plan.
During a stage one alarm, the following steps will be taken:
1. Strobe lights will be activated, and the fire panel will go in to alarm. Security
and an operations team member will report to the fire panel room (#105A)
and investigate the cause.
2. Security will radio on the “All” Channel, as well as over the PA that the
building is in Stage one fire alarm, and that it is being investigated.
3. Security will begin checking elevators, and ensuring that they are clear of
people.
4. If operations determines that the alarm is false, Security will announce over
the PA, followed by the same announcement on the radio on the “All”
channel that the alarm was false.
5. If operations determines that the alarm is not false, then the alarm will
progress to a Stage two alarm and the building will move into an evacuation.

Fire Alarm - Stage Two
If the alarm transitions to stage two, an
audible alarm, in addition to the strobe lights,
will begin. Security will announce over the PA
and radios that the building is now in stage
two and is required to evacuate.
The building will begin with evacuation
procedure.
**Note: Security only allows re-
entry to a building after the
Emergency Services Personnel
have authorized such re-entry.
The chain of command on
authorization to re-enter an
evacuated building flows from
the Emergency Services
Personnel to Security and then to
the Area Fire Wardens who in
turn instruct staff and guests
accordingly.
2023-06-27 | Page 61

Methane Alarm
Spark is equipped with a methane detector. This is a precautionary
measure due to the fact that the building was built on a landfill.
The alarm is a pre-recorded verbal alarm, which clearly states that
methane has been detected.
Blue lights on the exterior of the main door and employee door will
begin flashing.
Evacuation will begin immediately. Fire Wardens will direct everyone to
the closest and safest muster point, where they will await further
direction. *Note: Be aware of your
surroundings! If the blue lights
are flashing, do not enter the
building.

Power Failure
Power outages can be caused by different factors. The specific cause and activities
affected by the outage in the building will influence the course of actions. In the case
of short temporary outages, Security and Operations will check that everything is still
running as it should. Employees should stand by for further direction, but resume
working as normal.
If the power does not return, the following steps will be taken:
• Front entrance will be locked. No new guests will be permitted. Staff will monitor
the front door to assist with newly arriving guests
• Security/FOH will notify guests and staff of the situation over the radio
• Security will check elevators, ensuring no one is inside
• Onsite Managers, Security and Operations will have a meeting to determine the
best plan of action based on the information provided. Depending on the length of
the power outage, building closure may be considered.
• Areas that are a safety hazard without power, will be cleared to the rest of the
building. ie. the feature gallery

Missing Adult
1. In the event that a child approaches you, informing you that they have lost
their guardian, follow these steps:
2. Remain with the child. Check the immediate area with child for missing
guardian.
3. If their guardian is not located, bring the child to the Front of House Admission
Desk. If you are unable to leave your area, keep the child with you, and call
Security. Security will escort the child to the Front of House Admission Desk.
4. The Front of House staff will remain with the child. However, if they are unable
to do so, they are to contact Security for assistance.
5. Staff will ask the child their name and the name of their guardian.
6. The Front of House staff will make an announcement over the PA requesting
the child’s guardian come to the admission desk to retrieve the child.
7. If the child is unable to provide the name of their guardian, staff will announce
over the PA the description of the child’s clothing and that their guardian is
missing.
8. If the child is part of a school group or camp, staff will call for a teacher or
leader from the group to come to the Front of House Admission Desk.
9. If the child shows any hesitation in going with the adult, do not release the
child, and call Security immediately
10.If no guardian responds, contact Security.
11.Security will request more information from the child, and will attempt to
phone the guardian if a telephone number is provided. If the guardian can not
be contacted, the Calgary Police will be contacted.
Note: Spark does not allow children under the age
of 12 to be unaccompanied by an adult or
responsible person at least 16 years or older.

Missing Child
In the event that you have an adult approach you and inform you that they have lost their child,
follow these steps:
• Remain with the guardian. Check the immediate area for the child.
• Escort the guardian to the Front of House Admission Desk. If you are unable to leave or the
guardian refuses to leave, remain with guardian, and contact Security.
• The Front of House staff will notify Security that there is a missing child. Security will make their
way to the Front of House Admission Desk to assist.
• Security will ensure that someone is posted at the main doors to ensure the child does not leave
without the guardian.
• The Front of House staff will begin collecting descriptive information of the child by filling out the
missing child form. The guardian will remain with the Front of House staff or with Security until
resolved.
• The Front of House staff will announce over the portable radio on the “All” channel that there is
a missing child, followed by the child’s description, and the area they were last seen.
• All of the radio chatter will stop, except for information regarding the missing child or any other
emergencies, until the situation is resolved. All information regarding the missing child or any
other emergencies will take place on the “All” channel.
• All staff members will begin looking in their immediate areas, once their area is clear they will
call on their portable radio, using the “All” channel and specify their name and what area they
have checked. i.e.: “This is Kirsten, Earth and Sky appears to be clear.”

Missing Child (continued)
• Staff will continue to search areas, even if they have been searched already, and will continue to call
in. If they are able to leave, staff will search other areas of the building, or areas as requested by
Security.
• Security will track areas that have been searched on the missing child log. They will announce areas
that still require searching.
• If the child is found, a staff member will bring the child to the Front of House admission desk and
announce on the portable radio on the “All” channel their name and location the child was found. Ie.
“This is Kirsten. I believe I have the child in Creative Kids Museum”
• If the child will not go with you or you cannot leave your area, remain with the child and contact
Security on the “All” channel. Security will escort the guardian to the child.
• Once the guardian and child have been reunited, the Front of House staff or Security will announce
on the portable radio’s “All” channel that the child has been found. Staff will continue searching until
this announcement is has been made.
• If the child cannot be found or malicious circumstances are suspected, staff will go in to Code Adam.

Code Adam
Security will determine when a missing child should progress to a Code Adam. The following does not
determine when a Code Adam takes place, but will be taken in to consideration:
- A search has been in progress longer than twenty minutes
- The child is very young
- The entire building has been searched
- Extenuating circumstances cause concern
In the event that we are unable to find the child, the following steps will be taken:
• Security will announce over the portable radio on the “All” channel that the missing child situation
has resulted in a Code Adam.
• All staff will continue searching as described for the missing child. All available staff not already
helping, will make their way to the Front of House Admission Desk to assist.
• Security will announce over the PA System the following:
“Attention, Attention. Code Adam is in Progress, once again there is a Code Adam in progress. We
require everyone’s assistance to search for a missing child. We are looking for [Provide description]”
• Security will assign staff with a portable radio to stand guard at the exits. Staff will request that guests
remain in the building for the duration of the Code Adam. Staff will remain at the door until the Code
Adam is cancelled.
• If a guest insists on leaving, staff will not prevent them. Staff will take note of that person’s
description and any pertinent details. This information will be provided to Security as soon as
possible, who will then inform emergency responders.

Code Adam continued
• Science Guides will remain with their groups if The Code Adam progresses.
• Dome shows, Science Demos and Science Bites will be stopped, and audiences will be searched for the
missing child. Shows will not resume until The Code Adam is cancelled.
• Security will meet with The Calgary Police upon arrival, and inform them of the situation.
• The Calgary Police will take over the situation and provide further directions. Security will relay
information to staff and guests using the portable radio.
• If the child is found, staff will call on the portable radio their name and that they are with the child. They
will be brought to the Front of House, where Security and the guardian will determine that they are the
correct child. If the child does not want to go with you, call Security and they will escort the guardian to
the child. Security will announce over the portable radio on the “All” channel, and the PA system, that
The Code Adam is cancelled.
• Spark Activities will resume as normal.
• Security will contact Calgary Police and update them of the situation. The guardian of the missing child
will be asked to remain with Security until released by Calgary Police
Note: CODE Adam takes priority over all other tasks and the building
will be locked down

Robbery
A robbery is when someone is taking something that does not belong to them.
In the event that this happens to you, follow these steps:
• Remain calm
• Notify Security or another staff member if possible
• Cooperate with the robber
• Do not offer additional funds or information
• Do not argue with the robber
• Call Security when it is safe to do so
• Do your best to keep witnesses on scene
• Take note of and record as much detail immediately after the event as possible
• Physical description of robber, their sound of voice, weapons, the direction they left in,
their license plate, and vehicle description etc.
• Never chase after a robber/thief. Your life and safety are far more important than the
item(s) or money that have been taken

Aggressive Guest
An aggressive guest could be considered someone who is physically or
verbally threatening an employee. This could also include inebriated or
special needs guests. In the event you come across an aggressive guest:
• Do not approach a hostile situation alone.
• Notify Security immediately. You can do so by requesting Security come
to your location.
• Maintain a calm demeanor and tone and open body language
• Allow them to rant/yell
• Acknowledge their concerns and provide options for a desired outcome
• Do not be afraid to say no or walk away
Note: Whenever you call Security, be sure to clearly state
your location so that Security can find you!

Bomb Threat
• Remain calm, do not interrupt the caller.
• Record the number, and any details provided.
• Ask questions about the threat:
• Who are you?
• Why are you doing this?
• Where is the bomb located?
• Note any voice details:
• Accent, speech impediments, sound of voice (deep, high etc.)
• Background noise
• Notify Security immediately and call 911.

Armed Intruder
An armed intruder could include anyone who intends to cause mass harm to the
people inside of the building. In the event that this happens the following steps will be
taken:
• Discreetly notify Security and call 911 immediately.
• Security will attempt to notify all staff, however this may not be announced over the
PA or radio.
• Silence phones and radios, turn off the lights, shut and lock the doors.
• Remain out of open areas. Meeting rooms, prep rooms and storage locations are
good spots to hide.
• Listen for direction from the Police. The Police will clear the building, and announce
when it is safe to return.
• Do not touch any physical evidence. These items will be required for investigation
after the incident is over.
Note: Remember to keep yourself safe. Do not put
yourself at risk. Remain alert and be prepared to fight
if need be (as a last resort).

Other Scenarios
There are many other possible emergencies that could happen at
Spark.
Procedures for these can be found at the Safety Nook or at
Security.
Some of these include:
• Protests
• Guests under the influence of Drugs or Alcohol
• Sudden Death
• Flooding
• Natural Disasters
• Inclement Weather
If you have any questions or concerns, talk to Security!

What to expect in an emergency
During an emergency there will likely be some confusion, chaos and
panic. You as a Spark employee can mediate this by being familiar with
the building, procedures, and emergency resources. Always remember to
take in to account your own personal safety and protect yourself.
Remember:
• Remain Calm
• Notify Security
• See something, say something!
• Listen for instructions from Security and emergency personal
• Stay safe!

Thank you!
If you have any questions or concerns, now or ever, talk to
Security and your manager!
Security can be contacted 24 hours at 403-817-6829.
Congratulations! You are halfway through the
training course and ready to move on to Section 3!

Section 3:
Respectful Workplace Policy

Interpersonal friction is a normal part of
life, including in the workplace. In fact,
disagreement and temporary tension is
part of a healthy effective organization.
However, deliberate disrespect is
different. Physical and psychological
violence or harassment is not tolerated.

Objectives
The purpose of this training manual is to help you, as a Spark employee:
• Understand the Human Rights and Occupational Health and Safety
Legislation as it relates to Respectful Workplaces.
• Recognize violence and harassment.
• Understand TELUS Spark’s policies and procedures with respect to
violence and harassment including obtaining assistance and the
procedures for reporting, investigating and documenting violence and
harassment.
• Understand Unconscious Bias

It’s the Law!
The legislation that
outlines health and safety
requirements of
worksites in Alberta is
called the Occupational
Health and Safety Code
The legislation that prohibits
discrimination in the area of
employment is called the Alberta
Human Rights Act.
The Alberta Human Rights Act prohibits
discrimination based on the protected
grounds of race, colour, ancestry, place of
origin, religious beliefs, gender, gender
identity, gender expression, age, physical
disability, mental disability, marital status,
family status, source of income and
sexual orientation.

TELUS Spark’s Commitment
Spark is committed to providing a collaborative environment in which all
individuals are treated with dignity and respect. Staff, volunteers, guests
and stakeholders have the right to work in a professional environment and
are expected to respect the individual qualities, characteristics and
differences of others and promote a professional working environment.
Abuse of any kind will not be tolerated. To maintain this kind of setting we
must each take responsibility for a safe, inclusive, respectful workplace,
and be vigilant about swiftly reporting any discriminatory practices,
harassment, bullying, or other aggressive or violent behaviours.

Occupational Health & Safety Code
• Alberta Occupational Health and Safety Code (OHS) requires employers to
investigate incidents of workplace violence and harassment and are classified
as workplace hazards.
• OHS has a broad concept of workplace “health and safety”. Employers and
other stakeholders must ensure the psychological and social well-being of
workers, which includes protecting against harassment, bullying and
psychological violence.
• The new definitions of harassment and violence address psychosocial risks. All
forms of abuse, including sexual and domestic, are all included and regulated
in OHS legislation.

OHS Workplace Harassment Definition
Any single incident or repeated incidents of objectionable or
unwelcome conduct, comment, bullying or action that causes
offence or humiliation to a worker, or adversely affects the
worker’s health and safety, and includes:
• Conduct, comment, bullying or action because of race, religious beliefs, colour,
physical disability, mental disability, age, ancestry, place of origin, marital status,
source of income, family status, gender, gender identity, gender expression, and
sexual orientation.
• Sexual solicitations or advance, “violence” threatened, attempted or actual
conduct of a person that causes or is likely to cause physical or psychological injury
or harm, and includes domestic or sexual violence.
• Excludes any reasonable conduct of an employer or supervisor in respect of their
management of the workers or a worksite.

OHS Roles and Responsibilities
Roles and Responsibilities
• Employers are responsible for:
• Ensuring the health, safety and welfare of workers
• Ensuring workers are aware of their rights and duties under the law
• Providing competent supervisors, training workers, and preventing violence
and harassment
• Supervisors must prevent violence and harassment in the workplace
• Workers must refrain from causing or participating in violence and
harassment
• Any person cannot take or threaten discriminatory action against workers
for exercising their rights and duties under the law that protects workers
from reprisal

Violence and Harassment in the Workplace
• Harassment includes:
• Physical assault or aggression
• Unsolicited and unwelcome conduct, comment, gesture, or contact which causes
offence or humiliation (includes bullying); and
• Physical harm to any individual which creates fear or mistrust, or which
compromises and devalues the individual

Physical Assault or Aggression: Workplace
Violence
• Workplace violence is threatened, attempted or actual contact of a person
that causes physical injury at a work site or a work related place.
• It is important to understand that violence is the injection of fear into the
environment that can make people uncomfortable in the workplace. The
conduct does not have to be intended to inject fear.
• Hitting someone, attempting to hit someone or threatening to hit someone
are all examples of workplace violence.

Verbal Harassment
Words can hurt others. Verbal harassment is language that offends or humiliates.
Some examples:
• Screaming or yelling
• Insults and name calling
• Swearing and using offensive language
• Using a disrespectful tone of voice
• Mocking or mimicking someone
These behaviours are inappropriate and have no place at Spark
Note: Humor can also be harassment. Just because you think a joke is funny,
doesn’t mean that everyone does.

Non-verbal Harassment
• Non-verbal harassment is any behavior that offends or humiliates.
Some examples:
• Slamming hand down on table
• Throwing items like books
• Aggressive finger pointing
• Crossing arms
• Turning away from someone before he or she finishes speaking
• Throwing a temper tantrum
• Staring or glaring
• Sneering or smirking or using other disrespectful body language

Workplace Bullying
• Humiliating someone
• Gossip and rumours
• Silent treatment
• Jekyll and Hyde behaviour – acting one way with certain people and another way with
others
• Character assassination
• Cyber bullying
• Gas lighting – manipulating some by psychological means. For example, someone says
something and then denies it, challenging or questioning what others have said or
suggesting they did things differently than what they remember.
• Invading a person’s privacy
• Turning others against the target
• Excluding someone from group activities
• Ostracizing
• Nitpicking

Sexual Harassment
Workplace Sexual Harassment means engaging in a course of vexatious comment or conduct
against a Staff member in a workplace because of sex, sexual orientation, gender identity or
gender expression, where the course of comment or conduct is known or ought reasonably to
be known to be unwelcome, or making a sexual solicitation or advance where the person
making the solicitation or advance is in a position to confer, grant or deny a benefit or
advancement to the Staff and the person knows or ought reasonably to know that the
solicitation or advance is unwelcome. This applies to Staff, Management, Guests, Contractors
and Volunteers.
Workplace sexual harassment includes, but are not limited to:
• unwelcome sexual advances; be it in person, online, or through social media
• requests for sexual favours; be it in person, online, or through social media
• other verbal or physical conduct of a sexual nature including sexual jokes, graphic spoken
commentary about a person’s body, derogatory or degrading remarks, leering, whistling,
unwanted touching, slapping, hugging, kissing, tickling, pinching, patting, petting and
assault
• inquiries or comments about an individual’s sex life or sexual orientation
• displaying sexually suggestive or inappropriate material in the workplace

A power differential can complicate things.
Manager behaviours that constitute
harassment include:
• Using legitimate management tools
to target an employee –
Performance Improvement Plans
• Applying a different standard
• Excessive favouritism
• Excessive and unjustified criticism
• Micro-management
• Constantly assigning the worst or
lowest level jobs
Manager behaviours that do not
constitute harassment include:
• Legitimate evaluation of
performance
• Enforcement of legislation and
corporate rules or policies
• Enforcement of Spark or team
standards
• Disciplinary action interpersonal
conflict

Violence, harassment and bullying – where is the
line?
• It is different for each person.
• Silence does not mean no one was offended.
• Doesn’t have to be intentional.
• If you aren’t sure then it’s best not to do it.

Impacts of violence, bullying and harassment
• Stress related illness including PTSD and anxiety
• Diminished self-esteem
• Job consequences such as absenteeism and poor productivity
• Emotional Issues such as being irritable, tearful, violent or
aggressive outbursts

Respectful Workplace Policy
• TELUS Spark has a formal policy to ensure the safety of all employees and
volunteers
• The policy covers a number of key elements including definitions
• Harassment
• Sexual harassment
• Violence
• Workplace Bullying
• It also includes procedures such as reporting
• It is located in the staff guidebook – please review!

Application of Respectful Workplace Policy
• Who? The policy is applicable to all Spark, employees, community partners,
volunteers, students, clients and visitors
• What? All Spark Staff, Volunteers and Visitors are expected to understand their
roles under the policy
• When? At all times while undertaking duties or activities related to employment,
including social gatherings and offsite training and conferences
• Where? At all Spark locations and Spark business related locations such as
community partner premises, training locations, and work related social
gatherings as well as on technology systems
• Why? When we all live the Spark values and work with respect we have a safer,
healthier and more effective Spark for everyone

Everyone's Role: Overcoming a Culture of Silence
The key to maintaining a respectful workplace is overcoming a culture of silence.
We can help each other be better people by:
• Identifying behaviors with which you are uncomfortable and mentioning it
directly to the individual – deal with issue immediately, don’t let it build up over
time.
• Tell the individual that their behavior is unwelcome and inappropriate and ask
them to stop. Confronting someone usually gets it to stop almost immediately.
• If unwelcome behavior is addressed and yet does not stop, then report the
offending behavior to HR. Spark Personnel are required to report violations or
suspected violations of applicable laws, rules, and regulations of this Code and
Policy to appropriate senior management within Spark. Spark will not tolerate
retaliation against anyone who presents this type of information in good faith.

Reporting Harassment and/or Violence
If you are a victim of harassment and/or violence, or you witness harassment
and/or violence, you should first try to communicate directly with the person
involved. If a conversation feels unsafe, please report the behaviour
immediately to:
• Your direct manager and Human Resources – HR@sparkscience.ca
• If the perpetrator is your manager please contact Human Resources
• Whistle Blower Policy (see Staff guidebook for details)

Consequences of violations
If there has been an investigation under the Respectful Workplace Policy,
Human Resources will determine if a violation has occurred based on the
evidence provided. Consequences depend on severity and circumstances.
• Potential consequences include apology, restitution or reimbursement
for damages, leave of absence without pay, suspension or termination
of employment for cause, reporting of criminal activities or civil action.
• If appropriate, mediation or conciliation may be recommended.
Please Note: Not all incidents of conflict between parties constitutes
harassment and/or bullying. Human Resources will work with all parties
involved to resolve issues in the appropriate manner.

Unconscious Bias
You will now complete a 23 min training on Unconscious bias. All Spark staff are required to
do this training to understand we all have biases but we must ensure that those biases do not
lead to discrimination of any kind within our workplace.
Steps to access the training:
1. Calgary Library users have free access to the Unconscious bias training via LinkedIn
Learning. You will simply use your Calgary card number and pin to log in:
https://www.linkedin.com/learning-login/go/calgarylibrary
2. Once you are logged in with your library credentials please click here to start the training
or you can also type “Unconscious bias” into the search bar.
3. If you do not have a library pass please register here:
https://calgarylibrary.ca/your-library/join/
4. Once you have completed the training please download the certificate and send it to
HR@sparkscience.ca

Questions or additional support required?
Reach out to Human Resources (HR@sparkscience.ca) with questions
or feedback.
Review the employee guidebook and the health and safety manual for
information on conflict resolution, diversity at Spark, respectful
workplace and whistle blower policy.
Congratulations! You are now ready to move on to the last and final
section!

Section 4:
Workplace Hazardous Material
Information System (WHMIS) Training
Program

We have some powerful
chemistry in this building …
and each and every one of us
needs to exercise care as a
result.

What is WHMIS?
WHMIS stands for
• Workplace
• Hazardous
• Materials
• Information
• System
WHMIS is a system which
provides information on the
safe use of hazardous
materials used in the
workplace.

WHMIS at Spark
There are many chemicals that you
may come across during your time
at Spark.
This training will help prepare you
for dealing with these hazardous
materials.
Some of these include:
•Liquid Nitrogen
•Paint
•Hydrogen Peroxide
•All purpose white glue
•Cleaning supplies
•And many, many more
If you have any questions or
concerns about what you are
working with, speak with your
supervisor.

Responsibilities
Everyone has a different responsibility when it
comes to hazardous products. This includes the
supplier, employer and the worker. The next three
slides will outline these responsibilities for each
role.

Supplier’s Role
The supplier is responsible for correct classification of the
relevant hazards.
The supplier will apply labels to hazardous products, and supply
additional labels for bulk shipments.
The supplier will develop and provide a Safety Data Sheet (SDS)
sheet in both French and English.
*Note: If you order any hazardous material to
Spark, you are responsible for ensuring that
your supplier provides the necessary labels and
Safety Data Sheets.

Employer’s Role
Spark will ensure that a copy of the Safety Data Sheet (SDS) is available
for a hazardous product, and that it is updated within 90 days of new
information being provided.
Spark will ensure that all containers containing hazardous material are
labelled at all times.
Spark is responsible for making sure workers understand the information
on the label, and the need to review the Safety Data Sheets (SDS).
Spark is responsible for training staff in safe use, storage, handling and
disposal of hazardous material.

Worker’s Role
Staff are required to be familiar with the Safety Data Sheet
for any hazardous material that they are using, prior to
using it.
Report to your employer where labels are unreadable,
have been removed, altered or de-faced.
Cooperate with the employer, and advise your employer if
any information on hazardous products is not understood,
or insufficient.
*Spark Note: SDS sheets can be found in the Learning
Centre (Lab Prep Room), First Aid Room, Second Floor
Back of House, Inspiration Stage Prep Room and Second
Floor Custodial Room.

Classification
Hazardous products are classified based on unique properties. One
product could have multiple classifications, but will always follow the
same progression of classification.
Groups Classes Categories
Groups are broken down in to physical, health and
environmental.
Each Group is then further broken down in to specific
classes, and then further still into hazard categories
Categories indicate how hazardous a material is and
uses a scale of Category 1 through Category 5,
Category 1 being the most hazardous. This can be
broken down further into subcategories.

Classification
Physical
• Based on physical or chemical properties of the product-such as
flammability, reactivity, or corrosiveness of metals.
• Has 19 classes
Health
• Based on the ability of the product to cause health effects such
as eye irritation, respiratory sensitization, or carcinogenicity.
• Has 12 classes
Environmental
• Based on the impact of
the hazardous material
on the environment.
• Has 2 classes
Increasing severity
of hazard

Classification
Groups
Physical Health Environmental
Classes
• Corrosive to Metals
• Combustible Dusts
• Flammable Gases
• Flammable Liquids
• Flammable Solids
• Gases Under Pressure
• Oxidizing Gases
• Oxidizing Liquids
• Oxidizing Solids
• Organic Peroxides
• Pyrophoric Liquids
• Pyrophoric Solids
• Pyrophoric Gasses
• Physical Hazards not
Otherwise Classified
• Self-Reactive
Substances and
Mixtures
• Self-Heating
Substances and
Mixtures
• Substances and
mixtures which, in
contact with water,
emit flammable Gas
• Simple Asphyxiates
• Acute Toxicity
• Aspiration Hazard
• Biohazardous
Infectious
• Carcinogenicity
• Germ Cell
Mutagenicity
• Health Hazards not
Otherwise Classified
• Respiratory or Skin
Sensitization
• Reproductive Toxicity
• Serious Eye
Damage/Eye Irritation
• Skin
Corrosion/Irritation
• Specific Target Organ
Toxicity-single
exposure
• Specific Target Organ
Toxicity-repeated
exposure
• Hazardous to the
Aquatic Environment
• Hazardous to the
Ozone Layer

Example: Diesel Fuel
Category
Category 3
Category 1
Category 2
Category 3
Category 2
Category 2/2B
Category 3

Hazard Pictograms
Flame (flammable, solids, liquids,
aerosols, gases)
Flame Over Circle (oxidizing gases,
solids, liquids)
Health Hazard (chronic health effects)
Skull and Crossbones (acute toxic
effects)
Exploding Bomb (explosive and self-
reactive substances and organic
peroxides)

Hazard Pictograms
Exclamation Mark (acute toxicity,
specific target organ toxicity,
sensitivity to: skin, eyes)
Gas Cylinder (compressed, liquefied,
refrigerated and dissolved gases)
Corrosion (corrosive material)
Environment (hazardous to the
aquatic environment or the ozone
layer)
Biohazardous Infectious Materials
(cause diseases in people or animals)

Double click on the image below to watch a video
on pictograms

Labels
Labels are used to communicate hazards and precautionary
measures to users. They are intended to be the first alert to the
user.
There are two types of labels:
• Supplier Label- placed on container by the manufacturer or
supplier
• Workplace Labels-Placed on the container by the employer or
worker where needed on the job site.
Products are required to have a label that is durable and legible for
transport and storage.
Labels may be removable during use (when the label will interfere
with normal use).
*Spark Note: If you are using a hazardous material,
and you see that there is no label, it is your
responsibility to notify your supervisor
immediately.

Communication
All Labels will include the following:
1. Product Name
2. Supplier Identifier
3. Hazard pictograms
4. Signal Word
5. Supplemental Label Information
Containers smaller than 100 mL are not required to
have a Precautionary or Hazard Statement on the
label.

Supplier Label Example
• Product Identifier
• Pictograms
• Signal word
• Hazard Statements
• Precautionary
• Statements
• Initial
• Supplier Identifier
• Supplemental Label
Information (May be required)

Workplace Labels
• Product Name (matching
SDS)
• Safe handling precautions
(may include pictograms
or other supplier label
information)
• A reference to the SDS
Workplace labels must be placed on hazardous products
produced in the workplace, or on a product decanted from
the original container into another container.
The Workplace label will contain less information than the
supplier label. It need not display a hazard symbol and is
required to give only three of the seven kinds of
information.

on labels

Safety Data Sheets (SDS)
Spark will ensure that Safety Data Sheets
are available to all staff, throughout the
building.
Safety Data Sheets contains additional and
detailed information for the hazardous
materials, which will be important during
emergencies, storage or clean-ups involving
the material.
Safety Data Sheets must be in English and
French, and any other working language in
the workplace.

Safety Data Sheets at Spark
SDS binders for the building are located in the
following locations:
• Learning Centre (Lab Prep Room)
• First Aid Room
• Second Floor Back of House
• Inspiration Stage Prep Room
• Second Floor Custodial Room
• The workshop also has an SDS binder specific to
the workshop

on labels SDS Sheet

SDS Example
We are now going to look at a real SDS sheet. We will break
down each section, which is consistent for every hazardous
material.
The SDS sheet is for Isopropyl Alcohol 99%, which is a
hazardous material we use at Spark.

1. Identification of Product &
Supplier
•GHS Product Identifier – same
as label
•Other means of Identification
•Recommended use of the
chemical and restrictions on
use
•Supplier's details (including
name, address, phone
number, etc.)
•Emergency phone number
2. Hazards Identification
•GHS classification
•GHS label elements, including
precautionary statements.
Hazard symbols may be
provided or the name of the
symbol
•Other hazards which do not
result in classification (e.g.,
dust explosion hazard) or are
not covered by the GHS

3. Composition Information on
Ingredients
Substance - chemical identity
• Common name,
synonyms, etc
• CAS number, EC
number, etc.
• Impurities and
stabilizing additives
which are themselves
classified
Mixture
• The chemical identity
and concentration or
concentration ranges of
all hazardous
ingredients present
above their cutoff
levels

4. First Aid Measures
•Description of necessary
measures, according to the
different routes of exposure:
- inhalation
- skin and eye
contact,
- ingestion
•Most important
symptoms/effects, acute and
delayed
•Indication of immediate
medical attention and special
treatment needed
5. Firefighting Measures
•Suitable (and unsuitable)
extinguishing media
•Specific hazards arising from the
chemical (e.g., nature of any
hazardous combustion products)
•Special protective equipment and
precautions for firefighters

6. Accidental Release
Measures
•Personal precautions,
protective equipment and
emergency procedures
•Environmental precautions
•Methods and materials for
containment and cleaning
up
7. Handling and Storage
•Precautions for safe
handling
•Conditions for safe
storage, including any
incompatibilities
8. Exposure Controls/Personal
Protection
• Control parameters,
(e.g., occupational
exposure limit values or
biological limit values)
• Appropriate engineering
controls
• Individual protection
measures, such as personal
protective equipment

9. Physical & Chemical
Properties
• Appearance (phys. state,
color, etc.)
• Odor
• pH
• Flash point
• Flammability (solid, gas)
• Auto ignition
temperature
• Upper/lower flammability
or explosive limits
• Vapor density
• Relative density
• Solubility
• N-octanol/water
• Decomposition
temperature

10. Stability and Reactivity
•Chemical stability
•Possibility of hazardous
reactions
•Conditions to avoid (e.g.,
static discharge, shock or
vibration)
•Incompatible materials
•Hazardous decomposition
products
11. Toxicology Information
•Information on the likely
routes of exposure
•Symptoms
•Delayed and immediate
effects and also chronic
effects
•Numerical measures of
toxicity
12. Ecological Information
•Eco toxicity (aquatic and
terrestrial, where available)
•Persistence and degradability
•Bio accumulative potential
•Mobility in soil
•Other adverse effects

13. Disposal Considerations
•Description of waste
residues and information
on their safe handling
•Methods of disposal
•Disposal of any
contaminated packaging
14. Transport Information
•UN Number
•UN Proper shipping name
•Transport Hazard class(es)
•Packing group, if
applicable
•Marine pollutant ?
•Special precautions which
a user needs to be aware
of or needs to comply with
transport

WHMIS at Spark
There are many chemicals that you
may come across during your time at
Spark. Some of these include:
• Liquid Nitrogen
• Paint
• Hydrogen Peroxide
• All purpose white glue
• Cleaning supplies
• And many, many more
It is your responsibility to ensure
that you understand how to use
these materials. If you are unsure,
speak to your manager
immediately.

WHMIS at Spark
There are chemicals stored in the
following locations at Spark:
• Workshop
• Creative Kids Museum
• Boiler Room
• Inspiration Stage
• Learning Centre
• First Aid Room
• Custodial Rooms
• Loading Dock (Inside and
Outside)

Ordering of Chemicals
• If you bring any chemicals in to the
building, it is your responsibility to
ensure a proper SDS sheet is available
to staff.
• Provide the SDS to security, and
security will distribute it to all binders.

WHMIS at Spark
• If your job requires you to use any
chemicals, you will receive further
training from your supervisor.
• If you come across anything that
you are unsure of how to safely
use, speak with your supervisor
and refer to the SDS.

Injuries
• If you are injured while working with any
chemicals, call security. Security will
administer first aid as per the SDS, and
will direct for further medical attention if
required.
• All information will be passed on to your
Manager, the Health and Safety Chair, and
Human Resources.

Congratulations! You have now read the
mandatory safety training materials for
employees at Spark.
Please take a moment to reflect: What did you
learn? Generally? Specifically?
If you have questions please connect with
Security in person or via telephone at 403-
817-6829 or HR – HR@sparkscience.ca
Thank you for being a part of the safety
culture at Spark!

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