1. 1
Jack Steigerwald
886 Ronda Sevilla Unit C
Laguna Woods, CA 92637
Home: 949-382-5663
Cell: 541-740-8787
E-mail: jack@jsteigs.com
EDUCATION:
1969
University of Dayton; Dayton, Ohio
B.A. Psychology
1979
Sinclair College, Dayton, Ohio
Pre-MBA Business Courses, Labor Management
1983
University of Dayton; Dayton, Ohio
M.B.A. Management
2007
Capella University
Minneapolis, MN
ABD in Industrial/Organizational Psychology
EMPLOYMENT:
04/2013 – present
Midas Touch Estate Sales Professionals
Laguna Hills, CA
Co-owner
Estate liquidation. General advertising of the service. Developing marketing program to
real estate agents, probate attorneys and others. Designing Facebook and web site for
business. Customer outreach soliciting referrals through referrals and face-to-face
contacts. Assessment of appropriateness of potential sale. Organizing sale such as
designing physical schematic of sale to include product placement, customer traffic
flow, and researching recent sale prices of items for sale. Setting sale according to
schematic, pricing items according to research, advertising sale on estate sale focused
web sites, ad placement in local and regional newspapers, Pennysaver, Craig’s List, and
other media, including placing advertising fliers in appropriate areas. Holding the sale,
negotiating prices, completing sale.
Salary: Percentage of sales
4/2012 – 6/2013
Home Depot

2. 2
Laguna Woods, CA
Sales associate Hardware
Responsible for customer service and customer relations, inventory control,
marketing.
Salary $11 per hour
2/2012 – 4/2012
Treatment Helplines
Seal Beach, CA
On- Call Counselor
Responds to inquires from caller concerning treatment for substance abuse issues.
Refers to appropriate facilities or programs.
Salary: $8.00 per hour
09/2011 – 02/2012
Retired.
8/2008 to 9/2011
Madigan Army Medical Center
Ft. Lewis, Washington
Neuropsychometrist
Requested to return to Neuropsychology by command.
Administer, score and report neuropsychological, cognitive, personality, vocational and
educational tests.
Performed fitness for duty for both psychological and neuropsychological reasons.
Performed fitness for deployment evaluations and evaluation of post-deployment
mental health status under the Soldier Wellness Pilot Program.
Provided OJT and continuing support for junior neuropsychometrists and psychology
interns and residents.
Salary: $72,000 per year
8/2006 to 8/2008
Madigan Army Medical Center
Ft. Lewis, Washington
Clinic Manager Behavioral Health Clinic
Provided administrative and management support to the Chief, Department of
Behavioral Health and staff through analysis, evaluation, advice, and coordination of
administrative policies, programs, and operations.
Coordinated and assisted with other Chiefs of Departments and Sections to maximize
mental health services rendered to beneficiaries.
Coordinated, documented, and implemented internal policy as it relates to mental
health care delivery.
Planed, directed, analyzed and coordinated administrative activities in the Department
of Behavioral Health

3. 3
Researched and applied techniques to gather, organize, and analyzed workload,
personnel, metrics and budgetary resources data to make recommendations to the
Chief of the Department of Behavioral Health.
Monitored and analyzed workload statistics for the Department of Behavioral Health.
Purchased, maintained, and arranged deployment and repair of office equipment.
Liaison with other medical center departments such as printing, facilities management,
telecommunications, computer instillations, IT, business affairs, various clinics, inpatient
units, and external shareholders such as unit commands, public relations, and civilian
entities.
Solved problems regarding space issues.
Responsible for oversight of application and performance of clinic and medical center
policies and practices, supervision of clinic records, development of preparation of
production reports.
Directed and monitored personnel schedules, both on monthly basis and responded to
the requirement to expedite evaluations of a large influx of walk-ins.
Developed various Excel programs to monitor provider production and several other
internal reports and peer review processes.
Salary: $70,000 per year
9/1999 to 8/2006
Madigan Army Medical Center
Ft. Lewis, Washington
Neuropsychometrist
Clinical:
Administer, score and report neuropsychological, cognitive, personality, vocational and
educational tests.
Performed fitness for duty for both psychological and neuropsychological reasons.
Performed fitness for deployment evaluations under the Soldier Wellness Pilot Program.
Administrative:
Wrote and maintained Excel program for clinic scheduling, storing and reporting testing
results.
Conceived and developed a test for cognitive performance and malingering.
Developed and maintain business plan for clinic.
Salary: $68,000 per year
9/1998 to 5/2000
Pierce County Crisis Line
Tacoma, WA
Crisis Line Supervisor
Part time, on call position. Responsible for supervising crisis line answerers including
training new staff, active monitoring of answerers work, coordinating responses with
emergency services, 911 staff, police, crisis outreach staff, et al.
Salary: $32,000 per year

4. 4
2/1995 to 9/1999
Pierce County Mental Health Services
Tacoma, Washington
Crisis Intervention Specialist
Provided crisis intervention services to the countywide community. Intervention,
assessment, conflict resolution, and/or referral to appropriate community services.
10/1992 to 2/1995
University of California at Los Angeles Medical Center
Department of Psychiatry Inpatient Service
Part-time Licensed Psychiatric Technician
Provided inpatient psychiatric services, including medication nurse, to patients on all
units including children, adolescents, adult, eating disorder and geriatric.
2/1993 to 2/1995
Pacific Clinics
Pasadena, California
Licensed Psychiatric Technician (LPT) Homeless Mentally Ill Program
(LPT license equivalent to LPN in California) Directed and coordinated medication
services of mentally ill/homeless program. Met with homeless mentally ill on streets, in
shelters, and community agencies. Assessed needs, especially medication, arranged for
psychiatrist to assess and medicate if necessary. Administered medications as
appropriate. Authorized to execute involuntary commitments under 5150 regulations.
Referred clients to appropriate community agencies for assistance.
9/1989 to 3/1991
Orange County Mental Health Clinic
Anaheim, California
Case Manager.
Worked case load of 45-50 chronically mentally ill clients.
Monitored 5 board and care homes with between 3 and 125 residents.
Developed Hospital Liaison position. Reviewed admissions and discharges of county
funded mental health clients in local inpatient psychiatric hospitals. Linked patients with
existing case managers or assigned case manager from appropriate clinic. Authorized to
execute involuntary commitments under 5150 regulations.
Provided troubleshooting services to the system in regards admitted clients.
6/1982 to 3/1991
University of California at Irvine Medical Center
Psychiatric inpatient Services
Orange, California
Full-time, part-time and on-call Licensed Psychiatric Technician

5. 5
Provided inpatient psychiatric services, including medication nurse, to patients on all
units including children, adolescents, adult, eating disorder and geriatric. Worked
psychiatric emergency room.
8/1983 to 8/1991
Royale Therapeutic Residential Center
Santa Ana, California
(County funded adult psychiatric inpatient facility -130 patients)
Full-time, part-time and on-call Licensed Psychiatric Technician
Provided inpatient psychiatric services, including medication nurse, to patients on all
units including children, adolescents, adult, eating disorder and geriatric.
12/1987 to 9/1989
Builders Emporium
San Juan Capistrano, CA
Assistant store manager/Corporate trainer.
Began as floor salesperson in a home improvement store, promoted to assistant
manager and then to corporate trainer shortly before company declared for bankruptcy.
8/1985 to 11/1987
Mission Viejo Medical Center
Mission Viejo, CA
Credit Adjuster
Supervised collection processes for 250 bed major medical center facility. Reconciled
accounts, researched insurance and patient payments. Explained costs, payments, and
balances to patients. Devised payment plans. Reduced patient liabilities as appropriate.
Interacted with accounting department, insurance companies, physicians, attorneys,
other third party payers, and collection agencies.
3/1984 to 8/1985
Straight Ahead, Inc.
Dana Point CA
Program Coordinator
Responsible for program development and facility management for a residential
chemical dependency program for young adults. Provided direction for facility clinical
and administrative staff. Responsible for budgetary issues, contracting for outside
providers, oversaw purchase of goods and services. Developed job placement program.
1/1974 to 2/1982
Good Samaritan Mental Health Center
Dayton, Ohio
Senior Therapist
Crisis intervention and brief therapy.

6. 6
Liaison with Montgomery County Mental Health Department for computer programming,
data collection, and finance issues. Developed a cost benefit analysis program for non-
profit agencies. Identified misapplication of costs by sponsoring medical center saving
over $100,000 per year.
1/1970 to 1/1974
Dover AFB Mental Health Center
Non-Commissioned Officer in Charge of Mental Health.
Responsible for day to day functioning of Mental Health Center. Supervised 9
technicians. Training, program development, liaison with commanders, hospital staff,
civilian agencies.