1. CNichols,MS,RD/LDPage1
CHERRY NICHOLS, MS, RD/LD
314 Woodland West Drive, Greenfield, IN 46140
Home Telephone: (317) 622-1580 Cell Phone: (571) 228-7899
Mihoko1@ATT.net
PROFILE SUMMARY
• Time management ability (achieving deadlines for all tasks): Flexible and versatile in relation to business needs,
excellent time-management skills, appropriate sense of humor, ability to learn quickly, and enjoys initiating new programs
& solving puzzles; developing or modifying recipes as needed
• Team management or leadership skills: scheduling, disciplinary actions, payroll time & attendance verification,
planning & forecasting, streamlining tasks for efficiency; problem solving; analyzing data, flow charting and other visual
data display techniques, enables coworkers in a positive manner, facilitates the exchange of ideas between people with
varied education levels, skilled in reviewing information for use in new ways, skilled in writing policies & procedures
• Eye for detail: Problem solving/Situation analysis, ability to review areas for needs and then begin the process for
improvement at various levels
• Tactfulness: able to work with various educational groups without loss of intent or dignity
• Communication skills: Teaching skills: group and individual skills including interactive, topic specific, and outcome
oriented, ability to write manuals, handbooks and instructional aids in English at educational levels needed
• Strong subject knowledge: Motivated, personable professional with college degrees [BS & MS] and Registered
Dietitian with the Academy of Nutrition and Dietetics
MEMBERSHIPS
Academy of Nutrition and Dietetics Member – CDR RD #592022
Registered Dietitian in good standing; current with continuing education hours (minimum of 12hr / year)
Currently licensed in Indiana ------ HACCP Certified through SERVE SAFE
CAREER RECITAL
CLINICAL NUTRITION MANAGER (CNM) 2 OCTOBER 2002 – AUGUST 2013
Sodexo Health Care Services Nancy Hoey, Director Human Resources, Wexford, PA 724-799-2705
Queen of the Valley Medical Center Napa, California Chip Plant, DM
Roles and Responsibilities: Interim GM April 9 – August 20, 2013
Many projects started prior to arrival including a move to a new Critical Care Tower
2 person management team – CNM is new to the account; Client RDs with turnover
Working to achieve department and hospital staff trust of Sodexo as management company in a newly
Nursing unionized account
Davis County Hospital Bloomfield, IA Mike Butler, DM
Roles and Responsibilities Acting GM until unit closure in March 2013
Cardinal Glennon Children’s Hospital St Louis, MO Nancy Holland, GM
Roles and Responsibilities Pt Services/AYR Support; AYR Start up at relatively new account 1/2/13- 2/8/13
Cook County Hospital Chicago, IL a 5-day assignment in Dec Joann Chan, GM
Roles and Responsibilities Patient Services vacation relief (union account)
Vista Health System Waukegan, IL a 10-day assignment in Dec Erin Hanley, CNM
Roles and Responsibilities Clinical care of acute care patients as assigned; Special management projects as assigned by CNM
Covenant Village of Florida Plantation, FL 9/12 – 11/12 Larry Kondziela, GM
Roles and Responsibilities Interim CNM; Clinical care of residents; MDS, CAA, Care Plans, and Progress notes; kitchen
sanitation; menus
Southeastern Missouri Hospital Cape Girardeau, MO 2/12 –9/12 JD Webster, GM
Roles and Responsibilities Interim CNM; write menus, reprograming Health Touch, re-writing policies and procedures, re-
writing Standards of care, implementing appropriate guidelines for new EHR, & all other general
clinical management duties.
University Mississippi Med Center Jackson, MS 11/11 – 2/12 Randy Thomas, GM
Roles and Responsibilities Provide Patient services support with Health Touch – revising menus and incorporating appropriate
menus for patient ages in preparation for AYR service; this is a large teaching hospital account
Waterbury Hospital Waterbury, CT 8/11 – 11/11 Sue Sussman, GM
Roles and Responsibilities: Interim Retail Manager for new full service Union account; Set up cash procedures, wrote NRM
complaint retail menu; worked with new coffee cart service and Brioche; Worked to achieve Fresh
Inspiration retail standards
2. CNichols,MS,RD/LDPage2
CHERRY NICHOLS, MS, RD/LD
Cell Telephone: (571) 228-7899 Home Telephone: 317-622-1580 Mihoko1@ATT.net
Dominion Hospital Falls Church, VA 7/11 – 8/11 Barry Perrin, DM
Roles and Responsibilities Interim GM for Food & Nutrition Services/EVS; an opening of a new psych hospital account
Children’s Hospital of the Kings Daughter Norfolk, VA 5/11 – 6/11 Dianne Filerman, DM
Roles and Responsibilities: Interim GM; Work with Managers and supervisors of the full service account to evaluate policies a
and procedures currently in place and to provide appropriate direction concerning personnel issues,
room service implementation guidance, and for equipment needs
Sentara Potomac Hospital, Woodbridge, Virginia 3/04 – 4/11 Janet LaFin, GM
Roles and Responsibilities Clinical Nutrition Manager
Provide direct supervision of Registered Clinical Dietitians for 183 bed acute care community hospital
Working with clinical staff to embrace & correctly use the new ADA Nutrition Care Process charting methods
Provide in-direct supervision as Assistant Director of 50 FTE: Personnel issues – disciplinary processes & performance
evaluations, scheduling, purchasing needs, product testing; menu writing to encompass many cultural/religious preferences, production,
tray delivery; ensure adherence to HACCP standards, ensure routine in-service and training requirements are fulfilled
Implemented and maintains At Your Request Room Service®
(a 3-operator call center with computerized patient meal delivery
system) while moving into a new patient tower improving patient satisfaction from the mid-80th
percentile to the 99th
percentile; direct supervision of patient care supervisors diet office staff
Responsible for developing department operational policies & procedures and departmental performance improvement
plans within federal, state, and local regulations and other compliance organizations
Attend committee and other meetings to facilitate interdepartmental cooperation, works with various departments to
decrease expenditures (e.g. selection & control of tube feeding formulary) and increase revenue from
outpatient education
Interact routinely with other department managers & supervisors to coordinate daily operation via email, committees, and
face-to-face interactions-- covering maintenance, IT, nursing, pharmacy, purchasing, and HR needs
Work closely with the General Manager/Director to facilitate positive culture changes of the Food and Nutrition Services
personnel resulting from the acquisition of Potomac Hospital by Sentara
Jefferson Regional Medical Center Pine Bluff, Arkansas 10/02 – 3/04 Bundy Krakau, GM
Roles and Responsibilities Clinical Nutrition Manager
Provide Direct Supervision of Diet Office and Registered Clinical Dietitians
Assist General Manager in developing department operational policies and procedures
Attend committee and other meetings to facilitate interdepartmental cooperation
Interact with other managers & department supervisors for daily operation
CLINICAL DIETITIAN
American Senior Center Greenwood Meadows 6/15 – 12/15 Sue Daube, HFA, ED
Roles and Responsibilities Full-Time Clinical Dietitian
Provide Nutrition Therapy for residents focusing on unintentional weight loss, wound healing, and tube fed
patients; using electronic charting; providing education to staff as requested; monthly CQI ; IDT
meeting: wound, NAR, etc
Genesis Health Care, Decatur Township, Indianapolis, IN 10/14 – 6/15 Adrianne Bortz, ED
Roles and Responsibilities Part-Time Clinical Dietitian
Provide Nutrition Therapy for residents focusing on unintentional weight loss, wound healing, and tube fed
patients; using electronic charting and the Academy language in the charting; providing education to
staff as requested; monthly audits as needs require
Jefferson Regional Medical Center, Pine Bluff, Arkansas 2001 -- 10/02 Dianne Jenkins, CNM
Roles and Responsibilities Clinical Staff Dietitian
Provide Medical Nutrition Therapy for patient on assigned units: ICU/CV, Orthopedics, and Oncology
Collaborated with management on tray line improvement, production sheets, The Joint Commission and CMS requirements
Engage in active listening of verbal and non-verbal cues from patients and nursing staff to facilitate communication and
provide targeted support
Excellent ability to ascertain audience readiness to learn and skilled at engaging the learner during the education exercises
for patients and/or staff
3. CNichols,MS,RD/LDPage1
CHERRY NICHOLS, MS, RD/LD
314 Woodland West Drive, Greenfield, IN 46140
Home Telephone: (317) 622-1580 Cell Phone: (571) 228-7899
Mihoko1@ATT.net
Skilled in patient counseling: readiness and ability to learn, language pacing skills, providing materials that stimulate interest
Skilled in use of assessment software currently available [P-21; and Nutrition Rx] to expedite nutrition assessments
CONSULTANT DIETITIAN PharMerica, North Little Rock, Arkansas 5/1999-- 2001 Kim Payne,
GM
Roles and Responsibilities Consultant Dietitian in LTC & Group homes
Provide Nutrition Therapy for contracted Nursing Homes across Arkansas focusing on unintentional weight
loss, wound healing, and tube fed patients; also with various Psychiatric Group Homes for desired weight
loss and food/drug or drug/drug interactions
Preceptor for 3 -5 students – Dietary Managers Association correspondence course for certification
Collaborated with Nursing Home, Group Home staff & administration to ensure quality patient care as well as
adherence to The Joint Commission (TJC) standards, CMMS and Arkansas State Health Regulations.
Provide Nutritional Analysis, Nutritional Assessment, Food & Drug Interactions, Human needs assessment,
patient/client counseling & group classes; sanitation inspections; and staff in-services as needed
MANAGER/ADMINISTRATIVE DIETITIAN St Vincent Health Care Systems (SVHC) May 1988 - May 1999 Little
Rock, Arkansas
Roles and Responsibilities Manager / Administrative Dietitian, (Although the titles changed over time)
Team Leader to implementation of new HACCP program; Co-ordinated work flow between multiple site operations
Collaborated with and followed guidance of the Administrator of Guest Services in assuring regulatory compliance
(TJC standards; CQI and Process Improvement; Arkansas State Health Regulations)
Developed operational plans and actions in collaboration with the Food Services Director
(Payroll; budgets; Clinical planning; Computer systems needs)
Interacted routinely with the Production Manager & Purchasing Manager to coordinate day-to-day operation
(Personnel issues; payroll; scheduling (45-70 employees); purchasing needs; product testing; menu writing;
production; tray delivery)
Plan & Implement Education Programs for Food Services Department for professional and service employees
Developed and Implemented Spoken Menu and Quality Technician Program for delivery of patient meals
Wrote policies, manuals, handbooks, newsletters, and job aids
Facilitated interdepartmental cooperation with Food Services, HR, Maintenance, Nursing, IT, Security, etc.
Preceptor; AP4/Dietetic Internship - UCA
Preceptor for 2 - 3 students for 3 - 5 weeks of Administrative experiences
Developed the Multi-disciplinary approach for practical experience at SVHC and local businesses for interns
SURVEYOR, HOSPITAL TEAM Arkansas State Health Department May 1986 - Oct 1987 Little Rock, Arkansas
Roles and Responsibilities Surveyed hospitals in AR for compliance to CMS and/or state regulations
Worked with a interdisciplinary team of professionals (RN, engineer, Pharmacist, AART, Laboratory) individuals in order
to ensure compliance of all Arkansas Hospitals with HCFA regulations and Arkansas State Health regulations.
Surveyed both Medicare facilities and those of deemed status by JCAHO in AR for annual and semi-annual surveys.
Provided assistance/guidance for hospitals that were building new facilities or doing major reconstruction to existing
facilities to ensure that the new structures met the most recent health regulations.
Provided guidance and instruction concerning regulations for Food Services and Quality Assurance as needed (Until my
time as a surveyor, Dietitians only surveyed Food Services. I was the first to ask for more responsibility, and to date,
Dietitian surveyors have routinely had additional surveying responsibilities.)
Provided workshops for Food Service professionals concerning the changing regulations and compliance requirements.
Answered pertinent telephone or written complaints concerning sanitation and nutrition guidelines from the public.
Wrote applicable portions of the HCFA Medicare reports. Attended HCFA training in Baltimore and in Dallas.
SEVERAL PREVIOUS POSITIONS TO THOSE LISTED ABOVE INCLUDING WORK AS HOSTESS, CASHIER,
FOOD SERVICE SUPERVISOR, DEPARTMENT DIRECTOR, COLLEGE INSTRUCTOR OUTPATIENT DIETITIAN, AND MASTERS
RELATED LAB RESEARCH
FORMAL EDUCATION
RECENT CEU: 16 CPEU FOR DRUG USE IN LONG-TERM CARE: EFFECTS ON NUTRITION & HEALTH STATUS
PROJECT MANAGEMENT ALISON ON LINE Certificate of completion
January 2014
4. CNichols,MS,RD/LDPage2
CHERRY NICHOLS, MS, RD/LD
Cell Telephone: (571) 228-7899 Home Telephone: 317-622-1580 Mihoko1@ATT.net
10X10 INFORMATICS CLASS OHSU & Sponsored by the Academy Certificate of completion in October
2012
UNIVERSITY OF ARKANSAS AT FAYETTEVILLE Fayetteville, Arkansas M.S. Food & Nutrition
OUACHITA BAPTIST UNIVERSITY Arkadelphia, Arkansas B.S. Dietetics & Psychology
COLDWATER HIGH SCHOOL Coldwater, Michigan Honors Graduate