1. Kandice O’Toole Stinnette , RN
2310 Barracuda Ct.
Holiday, FL 34691
(H)) 727-940-7164
(C) 727-505-9702
kandyotoole@yahoo.com
CAREER SUMMARY:
Articulate, respected professional with exceptional assessment, communication and
problem solving skills. Proven record of consistently achieving successful results. Solid
medical background; extensive network of physician relationships; able to build strong
connections with key personnel. Strong leadership skills.
PERSONAL SUMMARY:
The combination of my strong marketing, nursing, and management experience makes
me the ideal candidate for your open position. Not only do I have cost containment/patient
management knowledge through case management but also extensive PPS/ CMS/ HCAPS
knowledge. My sales, medical, contracting, and senior management background are all
attributes of a well- rounded leader. Dedication, effective communication, and strong
desire to serve my customers – from patients to employees- have been my keys to success.
Beyond that, frankly, failure is just not a part of my vocabulary! I enjoy a challenge.
SUMMARY OF EXPERIENCE:
Adventist Hospital Consultant/Director Jan.2012- March 2015
KR Management, LLC
Tarpon Springs, FL 34691
 Responsible for 24/7 oversight of 18 bed transitional unit
 Managed higher acuity SNF patients- TPN, IV Mag, IV Albumin, Blood Admin
 Average Daily Census of 17.2 for 3 consecutive years with waitlist
 Direct supervision of 30 employees (very low turnover)
 Excellent annual survey outcomes
 Return to hospital less than 5 % annually
 Managed care patient level of care negotiations
 Fluent in hospital computerized EMR/ Cerner, Billing/ Cerner, Staffing/ANSOS
 Employee Productivity quarterly averages 98-110 %
 Daily patient record review and patient rounds
 Developed excellent relationships with hospital physicians/ specialists
 Mentored, supported 10 Employees through ACLS, EKG, LPN-RN
 Cross- trained nurses to float to tele/ surgical/ and Progressive Care units
 Zero in-house pressure ulcer development 2014
 Served on several hospital committees- Nurse Executive Council, CAP program
 Worked with Adventist Corporate to develop/roll computerized managed care levels
of care
 Daily participation in hospitalists daily patient care meetings
 Constant emphasis/review hospital HCAPS scores
 Risk management review/ analysis of patient complaints and resolution
 Managed/ influenced patient and patient family relationships

2.  Trained PA/ ARNP for SNF community contracted SNF patient rounding
 Successfully completed Adventist 8 month Nurse Leadership Training course
 Developed annual budgets in conjuction with Adventist CFO
 Corporate Mock Survey team member
 Assisted in roll out/ implementation of Cerner EMR/ Achieved Level 7 HIMMS
DESIGNATION
Corporate Director of Clinical Operations Jan. 2010- Jan. 2012
Corporate Director of Marketing/ Acquisitions Jan. 2008- Jan. 2010
WW Healthcare Consultants
Hickory, NC 28601
 Responsible for Census/ Marketing Strategies for 6 – 11 SNF’s (currently we
are managing six in 4 states- NC, FL, IL KY)
 Overall occupancy 92%/ Quality mix 28%
 Clinical Oversight of all SNF’s (clinical ops report- wounds, falls, infection control,
staffing, etc)
 Assist CFO in developing yearly budgets and financial strategic plan
 Weekly review of all facility employee ppd/ overtime
 Monthly review of financial statements and budget variance reports and adjustment
 RN licensure in Florida and North Carolina
 Provide education to Administrators/ DON’s in survey preparedness
 Policy and procedure development based upon new interpretive guidelines
 RUGS IV education and roll out
 Monthly review of RUGS distribution/ length of stay/ return to hospital
 Developed C NA preceptor programs
 Research regional market for prospective SNF acquisitions
 Interim DON as needed
 Clinical lead on COMS rollout (computerized disease mgmt. program)
 Developed Corporate Customer Service/ Culture Change Training Program
 Responsible for managed care contracting for all facilities
 Mock Surveys
 Development of 2567 Plans of Correction
 Responsible for monitoring workers comp. claimants/ communication with carrier
 Responsible for Administrator/ DON disciplinary actions
Healthcare Originator Sept.2006- Jan. 2008
Greystone Financial Group
New York, NY
 B2B marketing to healthcare facilities of Greystone loan products
 Generated first year loan sales of 100M with 250M in pipeline closed in 2008
 Responsible for coordination of team marketing efforts to include mailers,
conferences, healthcare organization memberships, golf tournaments, etc.

3.  Responsible for initial review and underwriting of facility financials
 Established healthcare broker contacts and contracts with two national, prestigious
healthcare brokerage firms
Director of Marketing Operations Feb.2006- Sept.2006
Senior Rehab Nurse Liaison/ Interim DMO Oct.2004- Feb.2006
HealthSouth Hospital
Largo, Fl
 Hired and trained 6 new staff members within first 90 days
 Reorganized and expanded dept. within first 90 days to include event planning,
program development, and fundraising
 Developed marketing plans for tri- county territory and 11 staff members
 Developed hospital marketing budget for 2006 and 2007
 Active participant in all senior level hospital mgmt. committees and meetings to
include leadership, Admin. Team meetings, and Med Exec.
 Developed highly effective strategies to navigate hospital through Medicare
guideline changes so that my hospital remained competitive and profitable
 Manage marketing of 4 outpatient satellites as well as inpatient hospital
 Expanded MS Clinic to a bi- county area
 Organized major fundraiser for Amputees Across America
 Developed presentation for “Direct Admit from Home” program
 Responsible for the care and guidance of 11 extraordinary staff members!
 Hospital budget development and reporting
 Marketing budget development and reporting
 Marketing Plan development
 Staff marketing and medical training
 Hospital rounds/ chart review/ initial H and P
 Physician relationship development
 CMS fluency
 Met marketing budget in very first quarter- had not occurred in 4 yrs.
 Increased admissions from North County territory by 150%
Reason for leaving: Greystone Corporate CEO called and stated “We need you back to
expand our healthcare loan division!”
CORP. DIRECTOR OF MEDICAL CASE MANAGEMENT Aug.2003-Oct.2004.
Greystone Healthcare Management
Tampa, Fl
 Developed and directed case management of workers comp. program for entire
company – cut case load from 125 to 17 in 6 months
 Directed comp. attorneys in regards to settlement negotiation
 Assisted company in process of self insurance
 Corporate Marketing Team/ Physician recruiting
 Mock Survey Team
 Staff education and physician rounds at local 4 St. Petersburg SNF’s

4.  Managed care and workers comp. contracting
 Monitored pharmacy reimbursement for 8 of the 35 SNF’S
 Participated in clinical pathway revision in collaboration with managed care
corporate physicians
 Monitored case management compliance with managed care contracts and closely
monitored managed care census companywide/cost containment
Reason for leaving: marriage and no longer wanted extensive travel
MEDICAL CASE MANAGER Apr. 2001- Aug. 2003
Madison Pointe Health & Rehab
New Port Richey, Fl
 Managed all aspects of patient care from admit to discharge on managed care
patients
 Developed strong relationships with numerous managed care physicians through
marketing and excellent patient care which led to preferred admit status
 Staff education of disease process and management, medications, and lab work,
procedures
 On call 24/7 on managed care admits and employee questions, IV insertions, blood
draws
 Brought JSA medical group physicians and patients into facility and increased
average daily census by 10-12 patients per day
 Hospital and SNF rounds with physicians/ H& P’s/ D/C summaries
 Managed patients admitted direct from ER and home and responsible for initial
assessment and work up of patients.
 Monitored all labwork for entire unit twice a day
 Communicated very effectively with managed care case managers and negotiated
level of care, length of stay
 Responsible for discharge of all skilled patients- called in meds, scheduled f/u appts,
arranged home health ( and obtained referrals), and DME
Reason for leaving: corporate position obtained
REGIONAL CASE MANAGER Dec. 1998- Apr. 2001
Harborside Health and Rehab
New Port Richey, Fl
 Managed all aspects of patient care from admit to discharge on managed care
patients in 4 Harborside facilities
 Independently developed strong relationship with JSA medical directors and
marketed for exclusive admission rights to Harborside facilities

5.  Obtained Humana contract for Palm Harbor Harborside
 Physician rounds at SNF’s and area hospitals
 Staff education
Reason for leaving: new position/ career growth
FIELD RN/ CASE MANAGER Sep. 1996- Dec. 1998
Housecall Home Healthcare
Tampa, Fl (South Tampa Office)
 Performed in home nursing care to homebound patients (Medicare and managed
care ) including high-technical visits
 PICC line certification
 Supervised home health aides
 Communicated with physicians and team members regarding patient plan of care
Reason for leaving: new position/ career growth
RN FLOAT TEAM MEMBER Sep. 1995-Sep. 1996
St. Joseph’s Hospital
Tampa, Fl
 Alternated units according to staffing needs- infectious disease, emergency room,
cardiac, pulmonary progressive, peds, Cancer institute
 Alternate charge nurse on medical overflow
Reason for leaving: new position/ career growth

6.  Obtained Humana contract for Palm Harbor Harborside
 Physician rounds at SNF’s and area hospitals
 Staff education
Reason for leaving: new position/ career growth
FIELD RN/ CASE MANAGER Sep. 1996- Dec. 1998
Housecall Home Healthcare
Tampa, Fl (South Tampa Office)
 Performed in home nursing care to homebound patients (Medicare and managed
care ) including high-technical visits
 PICC line certification
 Supervised home health aides
 Communicated with physicians and team members regarding patient plan of care
Reason for leaving: new position/ career growth
RN FLOAT TEAM MEMBER Sep. 1995-Sep. 1996
St. Joseph’s Hospital
Tampa, Fl
 Alternated units according to staffing needs- infectious disease, emergency room,
cardiac, pulmonary progressive, peds, Cancer institute
 Alternate charge nurse on medical overflow
Reason for leaving: new position/ career growth