1. INI ISANGEDIGHI, PMP, MBA, MM
1618 Oakdale Green Drive
Charlotte, NC 28216
336.541.2218
Ini.Isang@yahoo.com
CAREER PROFILE
Experienced, certified senior program management professional with a proven track record helping companies
exceed their goals and expectations. Strong ability to lead global programs from concept to completion that are
finished on time and within budget. Demonstrated skills in the design, development, and delivery of complex tasks
and high-performance solutions. Expertise in leading cross-functional teams to succeed at the highest levels.
AREAS OF STRENGTH AND EXPERTISE
 Lean Six Sigma Toolbox
 Gap Analysis
 Technical Writing
 Executive Presentations
 Policy Creation
 Business Process Improvement &
Development
 Strategic Planning & Analysis
 Profit and Loss Management
 General Securities (Series 7)
 Team Leadership
 Project Management
 Budget Analysis
 Microsoft Office Suite
 Problem Solver
PROFESSIONAL EXPERIENCE
LPL Financial (Business Technology Services, Advisor Facing Technology), Greensboro, NC 2014 to Present
A. Vice President, Program Management
Primarily responsible for providing process and technical leadership to a distributed software development team. Working closely with key
stakeholders to ensure projects are within budget with high quality deliverables that meet and exceed business expectations. Utilizing process,
communication and program management skills while leveraging interpersonal cross-functional leadership to deliver complex projects.
Providing strategic guidance to executive management to influence the engineering and business direction of the organization. Routinely
translating business objectives into business features.
Key Accomplishments:
o Resource Center Phase Refresh: This project involved redesigning Resource Center to address some of the biggest challenges
users faced with this application. The intent was to save LPL clients time and effort by providing faster and easier access to
information needed to run their practices and/or learn about new investment solutions. Phase 1 delivered value by enhancing
search capabilities, providing an improved and intuitive user experience, enabling mobile access to Resource Center content and
delivering relevant content.
o Recipient of the CIO Top 100 Award: Award Winning New Resource Center, for exemplifying the highest level of operational
and strategic excellence in information technology
o CRM Program: Achieved the goal of creating a common integration framework that facilitated integration between ClientWorks
and other CRM platforms. This integration enabled seamless sharing of data such as clients, accounts, household groups and user
defined groups, activities, permissions etc. between platforms. Increased advisor productivity by 20%
o SalesForce.com Compliance Remediation: This effort was primarily centered on compliance related issues pertaining to
properly displaying, linking, and synchronizing client data between LPL systems and Salesforce. This yielded the availability and
reliability of updated data for linked clients and accounts in Salesforce and displayed correct client linkage status in LPL systems.
o ClientWorks Advisor Landing Page: provide ClientWorks users with a relevant Landing Page within Client Management. This
Landing Page is designed to present users with information needed to assist in managing their business. The intent is to create
two standard views available to all users.
o Identified, trained and mentored internal talent resulting in advancement in their career growth in the realm of project
management and agile.
Danaher Corporation (Gilbarco-Veeder Root Payment Engineering Dept.), Greensboro, NC 2012 to 2014
Global Payment Program Manager
Responsible for on-time delivery of large-scale solutions for payment engineering business unit of major retail fuel dispensing company.
Oversaw design, requests for proposal, requirements, contract development, estimating, engineering development, verification, system
integration, installation, and deployment. Accountable for defining clear product and solutions specifications and drive gap analysis and work
content estimating. Prepare communication plans and related project status reports. Develop functional specifications and change notices.
Directed daily program team personnel and communication management. Led project life-cycles and managed cross-functional teams from
concept to release. Developed and managed program schedule ensuring on time delivery of agreed to milestones and deliverables.

2. Key Accomplishments:
o Successfully led three global, cross-functional teams that consistently yielded quality on-time deliverables within targeted budgets
in Canada, Italy, Argentina, Japan & Germany.
o Chaperoned as design engineer and reliability tester in launch of secure hybrid card reader with Payment Card Industry level 3
(PCI) certification.
o Led quality enhancements for Canadian install base created to perform hardware and software site enhancements for 2,000+ sites
within eight months with a $3.5M budget.
Kovine Medical Supply, Inc., Greensboro, NC 2009 to 2012
Vice President, Operations
Charged with building infrastructure to help company reposition within a downturned market amidst concurrent changes in federal
regulations. Performed full-scale audit of operational areas and created training workshops to increase understanding of recently-implemented
changes for existing and newly created positions. Input financial transactions and inventory into QuickBooks to construct an accurate
financial picture.
Key Accomplishments:
 Led operations for 42 employees in 3 divisions across 16 states.
 Key member of senior leadership team engineering complete turnaround that drove 30%+ increase in annual sales revenue.
 Reduced claim denial rate from 60% to 20% over an eight-month period through new billing initiatives.
 Effectively utilized newly-purchased Electronic Medical Records software to track and bill claims resulting in a 31-day reduction
in insurance claim payouts.
 Increased sales by 62% over a six month period by fostering relationships with doctors' offices that subsequently referred a
constant stream of patients with DME needs.
 Improved product rental sales with guaranteed 13-month payout period.
 Saved 27% in procurement needs by identifying previously unrecognized duplicate purchases.
Senior Project Manager (2006-2009)
Oversaw capital projects from initiation through closing phase. Led team of 10 employees and operational functions for 42 employees in 16
states.
Key Accomplishments:
 Created an advertising project with an $8K budget and three-month timeframe that resulted in a television commercial airing 22
times per month and our company significantly increasing brand recognition.
 Revitalized sales incentive project that drove a 15% increase in equipment sales while remaining in scope, time and budget of the
project.
 Initiated and led quality management project with a limited budget and human resources that resulted in the company’s change in
process management.
AgIon Technologies (now Sciessent LLC), Wakefield, MA 2005 to 2006
New Product Development Project Manager
Led multi-national, cross-functional team in helping determine which market industry and segment of various markets to enter. Created
effective work breakdown structures to manage time projections, costs, constraints, resources, marketing plan, procurement, quality
assurance, and integration management.
Key Accomplishments:
 Delivered desired results on time and within $4M budget.
 Successfully completed a comprehensive business and marketing plan deliverable hinged upon ensuring knowledge of U.S. business
practices.
 Capitalized upon inherent individual strengths of Italian, Mexican, Indian, German and Chinese foreign national team members by
creating sub-teams to more easily attain rigid project constraints.
Ini & Company, Greensboro, NC
Owner/Operator 1999 to 2007
Contracted and planned an average of 70 annual corporate, wedding, and other events with budgets ranging from $500-$50K. Independently
handled all aspects of financial statement analysis and contract negotiations including check requests, invoicing, and reporting.
Key Accomplishments:
 Managed event details by effectively managing stakeholders, vendor management, logistical support, timelines and overall quality.
 Met growing challenge of increased expectations with decreased budgets by successfully anticipating project needs, discerning work
priorities and meeting deadlines without supervision.

3. Education, Training, Certifications
Master of Business Administration, Finance and Entrepreneurship
Hult International Business School, Cambridge, MA
(Formerly known as Arthur D. Little School of Management)
Master of Music, Cello Performance
East Carolina University, Greenville, NC
Bachelor of Music, Cello Performance
East Carolina University, Greenville NC
General Securities Representative (Series 7), FINRA
Certified Project Management Professional, Project Management Institute
PMP# 1601663
Certified Program Management Training for PgMP, Project Management Institute
Professional Scrum Master, Scrum.org
Lean Six Sigma Certified, Danaher Business System (DBS)
Professional Scrum Product Owner, Danaher Business System (DBS)
LPL Financial Affiliations
Co-Chair, African-American Employee Resource Group (AA ERG) - LPL
Responsible for providing leadership and support as an ERG leader to foster:
 Interaction with employees and other ERGs
 Being a champion for diversity inclusion
 Structure and organization within the ERG
Chair, Career Development of AA ERG – LPL
Responsible for creating and organizing enterprise-wide events that aid to career development. Events created thus far:
1. Speed Networking Event 4.26.2016
a. Meet with LPL hiring managers and bring awareness of roles at LPL
i. Executives in Attendance: Anthony Perkins, Marc Ehlers & Charis Jones
b. Spread the AA ERG mission statement
2. ABCs of Financial Literacy 5.24.2016
a. Educate LPL employees about the importance of financial investing
i. Brought in LPL Financial advisor, Terry Colen, CRPC of Blackbridge Financial
b. Increase business acumen and empathy of employees towards LPL Advisors
c. Establish an on-going relationship with local advisors
3. Brown Bag Series – LinkedIn & Workday 6.15.2016
a. Learn about LinkedIn and its value
b. Get tips to refine your profile
c. How to link your profile with Workday
4. Sugar-Free Talk 7.27.2016
Utilizing my personal network, the AA ERG was able to enlist the help of one of Charlotte-Mecklenburg Police
Department’s former leading homicide detectives and the star of Investigation Discovery’s TV series ‘I Am Homicide’,
Garry McFadden. The talk provides unbiased facts about community-focused policing and shares tangible
information on how to move forward.