1. Himangshu Pradhan
DOB: 15th Sep. 1988
Address: Siyalsai,Mohanpur, Paschim Medinipur, Kolkata- 721436, India
Phone Number: 91-8001517430/91-9003233275
Email: himanshu.himanshurumi@gmail.com Skype ID: himanshu.pradhan5
Pradhanhimanshu5@gmail.com
Career Objective: Seeking a position to utilize my skills and abilities in the Hospitality
Industry that offers professional growth while being resourceful, innovative and flexible.
Educational History :
· Bengal School of Hospitality Management, Kolkata, June 12,2008,
Diploma in Hotel Management
· West Bengal Board in the year 2006
Passed Higher Secondary School Certificate Examination
· West Bengal Board in the year 2004
Passed Secondary School Certificate Examination
Professional Experience :
· ‘Rain Tree Hotel’,(SUMMIT GROUP OF HOTEL)Chennai,India
· Housekeeping Supervisor May 21,2014 – Present
·
 Ensuring a smooth service sequence taking account of the service standards
and the satisfaction of guests. Increasing sales by providing specialist advice
and active selling.

2.  Ensure a consistent and convincing standard of service and maintain all the
service standards.
 Room Checking the Guest Room And Checkout Room and All Guest Areas
 Making Discrepancy Report.
 Taking Laundry Inventory
 Solving queries of the Guest.
 Active contribution to service.
 Guarantee a cost conscious manner of working.
 Participate in internal meetings and training courses.
 Care of guests from arrival to leaving the outlet in accordance with the
standards.
 Conscientious and correct execution of the Team Leaders’ instructions.
· Radisson Blu&Spa Resort’,Alibaug,Maharastra, India
· Housekeeping Supervisor Jan 12, 2011 – May 15,2014
·
 Ensuring a smooth service sequence taking account of the service standards
and the satisfaction of guests. Increasing sales by providing specialist advice
and active selling.
 Ensure a consistent and convincing standard of service and maintain all the
service standards.
 Room Checking the Guest Room And Checkout Room and All Guest Areas
 Making Discrepancy Report.
 Taking Laundry Inventory
 Solving queries of the Guest.
 Active contribution to service.
 Guarantee a cost conscious manner of working.
 Participate in internal meetings and training courses.

3.  Care of guests from arrival to leaving the outlet in accordance with the
standards.
 Conscientious and correct execution of the Team Leaders’ instruction.
· Hotel Aananda Imperial(pre opening hotel), Bilaspur, India
Sep 17,2010 - Jan 5, 2011
· Housekeeping Supervisor
·
 Ensuring a smooth service sequence taking account of the service standards
and the satisfaction of guests. Increasing sales by providing specialist advice
and active selling.
 Ensure a consistent and convincing standard of service and maintain all the
service standards.
 Room Checking the Guest Room And Checkout Room and All Guest Areas
 Making Discrepancy Report.
 Taking Laundry Inventory
 Solving queries of the Guest.
 Active contribution to service.
 Guarantee a cost conscious manner of working.
 Participate in internal meetings and training courses.
 Care of guests from arrival to leaving the outlet in accordance with the
standards.
 Conscientious and correct execution of the Team Leaders’ instructions.
· Hotel Ameer green,(Ameer Group Hotel) Bhopal, India
January 13,2009 – Sep 14, 2010
· Housekeeping Supervisor
·
 Ensuring a smooth service sequence taking account of the service standards
and the satisfaction of guests. Increasing sales by providing specialist advice
and active selling.

4.  Ensure a consistent and convincing standard of service and maintain all the
service standards.
 Room Checking the Guest Room And Checkout Room and All Guest Areas
 Making Discrepancy Report.
 Taking Laundry Inventory
 Solving queries of the Guest.
 Active contribution to service.
 Guarantee a cost conscious manner of working.
 Participate in internal meetings and training courses.
 Care of guests from arrival to leaving the outlet in accordance with the
standards.
 Conscientious and correct execution of the Team Leaders’ instructions.
· Hotel Ginger,(Group of TATA) Mysore,Karnataka, India
· Housekeeping Room Attendant July 17, 2008 -
November 26, 2008
 Greet the guests of the hotel at the time of Check-in & Escort to
their Room.
 Maintaining the Standards & Quality of the service
 serving the Guests Room & Checkout Room
 Cleaning the Corridors,Lifts,Pantries,Trolleys
 Refilling of Mini fridge in the room after the
departure of the guests.
 Solving queries of the Guest.
 Learn how to make Beds of the guests.
 Turndown service to be given to the VIP Guests of the Hotel.
 Taking Feed backs of the guests during Check-outs.
 Conscientious and accurate implementation of the
Assistant manager information.

5. Special Skills:
 Comprehensive problem solving abilities, excellent verbal and written communication
skills, ability to deal with people diplomatically, willingness to learn, team facilitator &
hard worker.
Certifications & Achievements :
 Got Star of the month From Hotel Ginger ,Mysore in the year of 2008
 Got Bravo Certificate From Hotel Radisson , Alibaug ,Mumbai in the year of 2011
 Got Appreciation Certificate From Hotel Aanada Imperial,Bilaspur,in the year of 2010
 Completed One Year Computer Diploma From Youth Computer Training Center Board
of west Bengal in the year 2007
.
Language Ability :
 English : Fluent
 Hindi : Excellent
Hobbies :
keeping and gaining knowledge of Housekeeping Department and making friends and
nook corner of the world

6. Special Skills:
 Comprehensive problem solving abilities, excellent verbal and written communication
skills, ability to deal with people diplomatically, willingness to learn, team facilitator &
hard worker.
Certifications & Achievements :
 Got Star of the month From Hotel Ginger ,Mysore in the year of 2008
 Got Bravo Certificate From Hotel Radisson , Alibaug ,Mumbai in the year of 2011
 Got Appreciation Certificate From Hotel Aanada Imperial,Bilaspur,in the year of 2010
 Completed One Year Computer Diploma From Youth Computer Training Center Board
of west Bengal in the year 2007
.
Language Ability :
 English : Fluent
 Hindi : Excellent
Hobbies :
keeping and gaining knowledge of Housekeeping Department and making friends and
nook corner of the world