Netflix’s unique DVD rental service has revolutionized the industry. They successfully took the best of traditional conventions (like physical media, the U.S. Postal Service) and mixed them with new world internet-conventions. They have also effectively managed to discourage competition from both more established businesses and new entrants. The future growth of Netflix as it expands into streaming media, poses challenges in legal, infrastructure/technology, and through additional costs. In order to remain competitive, it is imperative that Netflix partner with companies with global reach to overcome these challenges. This presentation was part of an MBA class assignment to audit and industry in the the technology sector. The presentation has multiple authors listed on the title page. If you would like copies of the executive summary, complete S.W.O.T. analysis, and/or the transcript of the presentation please PRIVATE MESSAGE ME and I will email it to you.
Netflix’s unique DVD rental service has revolutionized the industry. They successfully took the best of traditional conventions (like physical media, the U.S. Postal Service) and mixed them with new world internet-conventions. They have also effectively managed to discourage competition from both more established businesses and new entrants. The future growth of Netflix as it expands into streaming media, poses challenges in legal, infrastructure/technology, and through additional costs. In order to remain competitive, it is imperative that Netflix partner with companies with global reach to overcome these challenges. This presentation was part of an MBA class assignment to audit and industry in the the technology sector. The presentation has multiple authors listed on the title page. If you would like copies of the executive summary, complete S.W.O.T. analysis, and/or the transcript of the presentation please PRIVATE MESSAGE ME and I will email it to you.
Urban clap the facility to get everything done with a clap from beauty to salon to fitness or guitar classes, repairing or servicing and what not and all of that delivered at your footsteps.
A free version of Amazon.com SWOT analysis 2017. To get the full presentation buy the SWOT here: https://www.strategicmanagementinsight.com/swot-analyses/amazon-swot-analysis.html
A presentation on business model of online grocery e-tailer, Grofers. Presentation briefs about how it was founded, overview, business model, strategies and operational aspects of Grofers.
A Product Teardown, “or simply teardown, is the act of disassembling a product, such as a television set, to identify its component parts, chip & system functionality” – Wiki
In the context of the teardown for SaaS companies, it involved a deep dive into the company’s Idea, Discovery Process, Landing Page, Sign Up, and its “Wow” experience.
Creating the Culture of Innovation through an Innovation Program that encourages employee to contribute ideas to grow the business, create operational efficiencies and improve customer satisfaction - Based on the Innovation Program I created at my company
The Customer Is King. With this in mind, we provide an overview of the value of customer service in terms of real-world business benefits. It outlines an approach to improving customer service through IP call / contact centre technology, which offers distinct advantages.
Urban clap the facility to get everything done with a clap from beauty to salon to fitness or guitar classes, repairing or servicing and what not and all of that delivered at your footsteps.
A free version of Amazon.com SWOT analysis 2017. To get the full presentation buy the SWOT here: https://www.strategicmanagementinsight.com/swot-analyses/amazon-swot-analysis.html
A presentation on business model of online grocery e-tailer, Grofers. Presentation briefs about how it was founded, overview, business model, strategies and operational aspects of Grofers.
A Product Teardown, “or simply teardown, is the act of disassembling a product, such as a television set, to identify its component parts, chip & system functionality” – Wiki
In the context of the teardown for SaaS companies, it involved a deep dive into the company’s Idea, Discovery Process, Landing Page, Sign Up, and its “Wow” experience.
Creating the Culture of Innovation through an Innovation Program that encourages employee to contribute ideas to grow the business, create operational efficiencies and improve customer satisfaction - Based on the Innovation Program I created at my company
The Customer Is King. With this in mind, we provide an overview of the value of customer service in terms of real-world business benefits. It outlines an approach to improving customer service through IP call / contact centre technology, which offers distinct advantages.
A short presentation on emerging trends in social commerce, the fusion of e-commerce and social media, with a focus on moving beyond transactions and towards relationships.
Brands covered include Starbucks, Levi's Diesel, Apple, P&G, Disney, Kenmore, Domino's
The Current State Of Company Loyalty and Employee EngagementMonster
In the wake of the global economic downturn, more than a quarter of employees worldwide say that the recession has made them more loyal to their employer. Organizations with positive management, strong morale and active communications have succeeded in making their workforce more engaged in spite of the uncertainty caused by falling profits and layoffs. Using Kelly’s Global Workforce Index as a backdrop for the conversation, this webinar focuses on why company loyalty and employee engagement should be top priority for every organization.
At the conclusion of this presentation, you will understand:
* How the “War for Talent” is affecting employee loyalty and engagement
* Current company loyalty and employee engagement ratings by region (North America, Europe, Asia Pacific)
* The difference between engagement and satisfaction, and why it is so important to have truly engaged employees
* What you can do to foster engagement in your organization
Entry Level Study Notes
Complaints are an inherent part of customer service, and this is especially true of internal customer service environment.
No matter the level of vigilance, problems will arise, and when they do, they must be greeted with quick and effective decisions and actions to ensure that business can proceed.
Learning and applying conflict-handling skills to overcome a host of obstacles and provide excellent internal customer service is a must.
We look at the Service Strategy phase of the ITIL V3 service lifecycle and the key processes that enable business and IT integration. We will discuss critical processes such as Service Portfolio Management, Business Service Management, Financial Management and Demand Management, along with key roles such as Business Relationship Manager and Product Manager.
CREATING CUSTOMER value, satisfaction and loyaltySajjad Sayed
Presentation, CREATING CUSTOMER value, satisfaction and loyalty, help the students to understand core concepts of how to make customer crazy to your products and offerings.
What Does Money Market Mean?
What is the definition of money market? The purpose of this market is to provide liquidity to market participants’ through short-term financing. The maturity of these instruments can range from a few hours to one year. The majority of participants, if not all of them, are financial institutions and regular companies looking to finance their regular, day-to-day operations using the funds provided through this market. In other words, a bank might need a loan for two hours to funds their cash reserves before the next delivery of cash arrives. Thus, the bank would take out a short-term loan on the market and pay interest to the lender. Some of the instruments traded in the MM are certificate of deposits, treasury bills, and commercial papers.
This market is not that heavily regulated since most of its players can be considered professional investors. Also, most transactions are settled over-the-counter and the size of each transaction is regularly high. This market has become more accessible to the investing public indirectly, through money market accounts and MM funds offered by financial services firms. These firms invest the money available in their client’s accounts in MM instruments that provide an additional investment return to their client’s money.What Does Money Market Mean?
What is the definition of money market? The purpose of this market is to provide liquidity to market participants’ through short-term financing. The maturity of these instruments can range from a few hours to one year. The majority of participants, if not all of them, are financial institutions and regular companies looking to finance their regular, day-to-day operations using the funds provided through this market. In other words, a bank might need a loan for two hours to funds their cash reserves before the next delivery of cash arrives. Thus, the bank would take out a short-term loan on the market and pay interest to the lender. Some of the instruments traded in the MM are certificate of deposits, treasury bills, and commercial papers.
This market is not that heavily regulated since most of its players can be considered professional investors. Also, most transactions are settled over-the-counter and the size of each transaction is regularly high. This market has become more accessible to the investing public indirectly, through money market accounts and MM funds offered by financial services firms. These firms invest the money available in their client’s accounts in MM instruments that provide an additional investment return to their client’s money.What Does Money Market Mean?
What is the definition of money market? The purpose of this market is to provide liquidity to market participants’ through short-term financing. The maturity of these instruments can range from a few hours to one year. The majority of participants, if not all of them, are financial institutions and regular companies looking to finance their regular, day-to-day oper
Breaking Down the Barriers to Customer Engagement: What Marketers need to do ...Precisely
In today’s competitive landscape, companies can’t afford to lose a single customer. Marketers know that customer loyalty is fragile, with 71% of customers saying that a bad experience will cause them to stop doing business with a company. In fact, according to Gartner, poor customer experience is the biggest barrier for success for over 75% of companies in 2020.
Are you prepared to overcome this barrier? Do you have the tools necessary to engage your customers and prospects at their moment of need… anywhere, anytime? How can you make this happen?
Join us in this webinar for a discussion with Kaspar Roos, CEO of Aspire, and Camilla Cramner, CEO of LoyaltyFactory to:
- Discuss the most important trends and technologies marketers should be using in digital communications and customer experience
- See why marketers and digital agencies need to utilize a variety of digital channels to help them differentiate in competitive markets and engage their customers the way they want to be engaged
- Find out how organizations can increase customer loyalty and deploy new digital technologies to meet customers at their moments of need
Newshores bangalore international college - New shores college. new shores
Newshores bangalore international college - New shores college. Newshores bangalore international college - New shores college. Newshores bangalore international college - New shores college. Newshores bangalore international college - New shores college. Newshores bangalore international college - New shores college.
Update:
-The perceived value I give on books
-on ebooks for the education sphere
-ebooks reader or tablet pc
Bringing books to another level of interactions. I do understand AB already exist, dictionnary, notes and so one, I view improvements emphasizing. I believe books exist for so long because of their own value and their specifities
ok one example? here on a fiction, so just for the mood setting and the inspiration wave I was in before writing each bits:
http://www.scoop.it/t/air-buzz
The key idea was coming from this simple statement:
"I love to be surprised"
With everything being online now, segmentation being as expert as it could be thanks to CRM, how will I get surprised?
It follows up work I thought of, marketing wise for Nespresso:
http://stotb.blogspot.com/2011/05/nespresso-tea-experiment.html
and one on digital and viral marketing
http://stotb.blogspot.com/2011/04/digital-and-viral-marketing-en-fr.html
Mergers and Acquisitions Case: Kraft hostile takeover on Cadbury.
After reviewing operations, finance, marketing, supply chain management, this practical example supported my learning within the legal international frame.
Penultimate presentation carried out within a mostly French group, interesting :)
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...BBPMedia1
Grote partijen zijn al een tijdje onderweg met retail media. Ondertussen worden in dit domein ook de kansen zichtbaar voor andere spelers in de markt. Maar met die kansen ontstaan ook vragen: Zelf retail media worden of erop adverteren? In welke fase van de funnel past het en hoe integreer je het in een mediaplan? Wat is nu precies het verschil met marketplaces en Programmatic ads? In dit half uur beslechten we de dilemma's en krijg je antwoorden op wanneer het voor jou tijd is om de volgende stap te zetten.
7 Benefits of Using Tradeasia’s Premium Paint Chemicalsjeffmilton96
Discover 7 compelling reasons to choose Tradeasia’s premium paint chemicals. Enhance your formulations with eco-friendly, high-performance ingredients. Ideal for all paint types.
BIS Hallmark Certificate for jewellery business in India.pdfAgile Regulatory
A BIS Hallmark is a certification mark from the Bureau of Indian Standards that guarantees the purity of gold and silver jewelry. An Agile Regulatory Consultant can assist in obtaining this hallmark by providing expert guidance, managing paperwork, and ensuring compliance with BIS standards efficiently and smoothly. To know more visit https://www.agileregulatory.com/service/bis-hallmark
It is therefore essential to employ other water sources, such as river water, for consumption by humans. Commercial RO Plant purifiers manufactured by Netsol Water are necessary because a different type of water is completely unsuitable for human consumption. Large-scale water filtration is accomplished with the assistance of a Noida-based commercial RO plant manufacturer i.e., Netsol Water. It supports several methods for getting rid of all kinds of contaminants in water.
RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...BBPMedia1
Marvin neemt je in deze presentatie mee in de voordelen van non-endemic advertising op retail media netwerken. Hij brengt ook de uitdagingen in beeld die de markt op dit moment heeft op het gebied van retail media voor niet-leveranciers.
Retail media wordt gezien als het nieuwe advertising-medium en ook mediabureaus richten massaal retail media-afdelingen op. Merken die niet in de betreffende winkel liggen staan ook nog niet in de rij om op de retail media netwerken te adverteren. Marvin belicht de uitdagingen die er zijn om echt aansluiting te vinden op die markt van non-endemic advertising.
Skye Residences | Extended Stay Residences Near Toronto Airportmarketingjdass
Experience unparalleled EXTENDED STAY and comfort at Skye Residences located just minutes from Toronto Airport. Discover sophisticated accommodations tailored for discerning travelers.
Website Link :
https://skyeresidences.com/
https://skyeresidences.com/about-us/
https://skyeresidences.com/gallery/
https://skyeresidences.com/rooms/
https://skyeresidences.com/near-by-attractions/
https://skyeresidences.com/commute/
https://skyeresidences.com/contact/
https://skyeresidences.com/queen-suite-with-sofa-bed/
https://skyeresidences.com/queen-suite-with-sofa-bed-and-balcony/
https://skyeresidences.com/queen-suite-with-sofa-bed-accessible/
https://skyeresidences.com/2-bedroom-deluxe-queen-suite-with-sofa-bed/
https://skyeresidences.com/2-bedroom-deluxe-king-queen-suite-with-sofa-bed/
https://skyeresidences.com/2-bedroom-deluxe-queen-suite-with-sofa-bed-accessible/
#Skye Residences Etobicoke, #Skye Residences Near Toronto Airport, #Skye Residences Toronto, #Skye Hotel Toronto, #Skye Hotel Near Toronto Airport, #Hotel Near Toronto Airport, #Near Toronto Airport Accommodation, #Suites Near Toronto Airport, #Etobicoke Suites Near Airport, #Hotel Near Toronto Pearson International Airport, #Toronto Airport Suite Rentals, #Pearson Airport Hotel Suites
Business Valuation Principles for EntrepreneursBen Wann
This insightful presentation is designed to equip entrepreneurs with the essential knowledge and tools needed to accurately value their businesses. Understanding business valuation is crucial for making informed decisions, whether you're seeking investment, planning to sell, or simply want to gauge your company's worth.
Matt Conway - Attorney - A Knowledgeable Professional - Kentucky.pdfMatt Conway - Attorney
After completing his law degree at the Brandeis School of Law at the University of Louisville, Matt Conway (Attorney) embarked on a varied career that has included roles in real estate law, public prosecution, and private practice. Find out more about him at his official site https://mattconway.net/
Premium MEAN Stack Development Solutions for Modern BusinessesSynapseIndia
Stay ahead of the curve with our premium MEAN Stack Development Solutions. Our expert developers utilize MongoDB, Express.js, AngularJS, and Node.js to create modern and responsive web applications. Trust us for cutting-edge solutions that drive your business growth and success.
Know more: https://www.synapseindia.com/technology/mean-stack-development-company.html
Memorandum Of Association Constitution of Company.pptseri bangash
www.seribangash.com
A Memorandum of Association (MOA) is a legal document that outlines the fundamental principles and objectives upon which a company operates. It serves as the company's charter or constitution and defines the scope of its activities. Here's a detailed note on the MOA:
Contents of Memorandum of Association:
Name Clause: This clause states the name of the company, which should end with words like "Limited" or "Ltd." for a public limited company and "Private Limited" or "Pvt. Ltd." for a private limited company.
https://seribangash.com/article-of-association-is-legal-doc-of-company/
Registered Office Clause: It specifies the location where the company's registered office is situated. This office is where all official communications and notices are sent.
Objective Clause: This clause delineates the main objectives for which the company is formed. It's important to define these objectives clearly, as the company cannot undertake activities beyond those mentioned in this clause.
www.seribangash.com
Liability Clause: It outlines the extent of liability of the company's members. In the case of companies limited by shares, the liability of members is limited to the amount unpaid on their shares. For companies limited by guarantee, members' liability is limited to the amount they undertake to contribute if the company is wound up.
https://seribangash.com/promotors-is-person-conceived-formation-company/
Capital Clause: This clause specifies the authorized capital of the company, i.e., the maximum amount of share capital the company is authorized to issue. It also mentions the division of this capital into shares and their respective nominal value.
Association Clause: It simply states that the subscribers wish to form a company and agree to become members of it, in accordance with the terms of the MOA.
Importance of Memorandum of Association:
Legal Requirement: The MOA is a legal requirement for the formation of a company. It must be filed with the Registrar of Companies during the incorporation process.
Constitutional Document: It serves as the company's constitutional document, defining its scope, powers, and limitations.
Protection of Members: It protects the interests of the company's members by clearly defining the objectives and limiting their liability.
External Communication: It provides clarity to external parties, such as investors, creditors, and regulatory authorities, regarding the company's objectives and powers.
https://seribangash.com/difference-public-and-private-company-law/
Binding Authority: The company and its members are bound by the provisions of the MOA. Any action taken beyond its scope may be considered ultra vires (beyond the powers) of the company and therefore void.
Amendment of MOA:
While the MOA lays down the company's fundamental principles, it is not entirely immutable. It can be amended, but only under specific circumstances and in compliance with legal procedures. Amendments typically require shareholder
Unveiling the Secrets How Does Generative AI Work.pdfSam H
At its core, generative artificial intelligence relies on the concept of generative models, which serve as engines that churn out entirely new data resembling their training data. It is like a sculptor who has studied so many forms found in nature and then uses this knowledge to create sculptures from his imagination that have never been seen before anywhere else. If taken to cyberspace, gans work almost the same way.
Using Generative AI for Content MarketingChuck Aikens
Using Generative AI for Content Marketing starts with developing out your Foundational Docs and then understanding how to properly work through various steps to produce quality branded content that will attract and engage your audience.
4. Starbucks – A unique community experience by providing customers a “3 rd place” between home and work. Service Delivery System Operating Strategy Service Concept Target Market STRATEGIC SERVICE VISION
5. Source: The Service Profit Chain by Haskett, Sasser & Schlesinger Actual Profit to Service Provider Cost to Service Provider Value of results to Customer vs. = Potential profit to Service Provider Service Delivery System Operating Strategy Service Concept Target Market STRATEGIC SERVICE VISION Price and Access Costs to Customer Value of results And Perceived Quality to Customer vs. = Value to Customer Profit Customer Value Equation Customer Satisfaction Customer Loyalty Growth Employee : Satisfaction Loyalty Productivity and Quality Capability SERVICE PROFIT CHAIN
6.
7. Profit Customer Value Equation Customer Satisfaction Customer Loyalty Growth Employee : Satisfaction Loyalty Productivity and Quality Capability SERVICE PROFIT CHAIN Internal Marketing Interactive Marketing External Marketing Company (Management) Customers Employees “ Enabling the promise” “ Delivering the promise” “ Making the promise” Source : Adapted from Mary Jo Bitner, Christian Gronroos, and Philip Kotler
10. Perceived Value = Quality Perceived Cost (Perception - Expectation) (Acquisition Cost) + (Perceived Price) Perceived Value =
11. In the 1990’s In the 2000’s Expansion into Retail Locations Individual Storefronts (Quality) (Acq. Cost) + (P. Price) (Same) (Decreased) + (Same) = Increase in Perceived Customer Value
12. Teller ATM Phone/ Computer Movies via mail Movies online Potential Changes in the Value Equation Traditional Rental Stores Traditional Carriers Discount Carriers Quality Acquisition Costs Perceived Price Multiple languages Time Historical Reliability Ease of Use Competitors Availability Convenience Demand for Funds
13.
14.
15. www.progressive.com and the Customer Respect Group http://www.forbes.com/2008/02/20/service-consumers-retail-biz-cx_tvr_0220service_slide_8.html http://businesstravel.about.com/od/airlineinformation/a/ontime_stats.htm Southwest United On-time arrival 80.5% 71.6% Lost luggage per 1000 (# of passengers) 4.55 (104,758,285) 5.24 (54,114,611)
20. Source: economy of customer loyalty: “The Loyalty effect” Reichheld Source: The Service Profit Chain by Haskett, Sasser & Schlesinger New customer Defection Rate 1. Acquisition cost 2. Base Profit 3. Cost savings 4. Referral 5. Price Premium Time Customer inventory Percent increase in Customer Value Auto service 30% 85% 75% 25% Bank Credit card Credit insurance Profit increase resulting from 5% inreases in customer loyalty
Clear objectives with table of contents on the block + take away Recap on conclusion of each secion Be as structured as possible Know the conclusion where we are going and don t be too opened in the game part Overall learning Bring hand outs
Strategy service business strategy: provide an experience, a way out of the outside, safe
Dynamic view of the value creation
Satisfaction over time can change, require improvement. Satisfaction is dyanmic as is loyalty
- Customers have different behviors hence different segmentation low profitable high profitable long term short term page 93”the mismanagement of customer loyalty Weiner Reinartz