This document discusses branding strategies for service products and experiences. It explains that giving products or services names makes them more effective. Many service organizations offer multiple product lines rather than a single product. Branding can be done at both the company and product levels. A company brand helps consumers understand the business as a whole, while product brands help communicate specific benefits. The document provides an example of how British Airways brands its different air travel offerings and classes of service. It also notes there are three broad alternatives for branding: using a single brand for all offerings, separate brands for each, or a combination.