This document discusses managing libraries and the role of technology. It begins by segmenting library users into categories like undergraduate, postgraduate, faculty etc. and understanding their purposes for using the library like class study, research, exams etc. and content needs like textbooks, periodicals, databases. It emphasizes the need for user-focused technologies like the integrated library management system, discovery tools, mobile apps and websites to help users search, access and organize content conveniently. It also highlights the importance of effectively managing resources like content in different formats, staff, finances and partners. Finally, it stresses that the key to linking users, services, resources and technology is the library staff, and good management requires skills like strategic planning, communication, leadership and
3. Some more ????
• How do they help?
• What is their role?
CORE ?
• Why do users come to the library?
• Why do users not come to the library?
4. Why do your users come to the library?
• Books
• Read, Issue, Return, Browse, Self-Update, Search, Discover,…
• Periodicals
• Read, Issue, Return, Browse, Search, Discover, ….
• Newspapers
• Read, Browse, Self-update, Search, etc.
• Computers
• Type, Print, Internet, Connect, Search, Explore, Discover, etc.
• Spaces
• Carrels, Reading room, Discussion room, Makerspaces, Lounge, Toilets, AC, Safety,
Architecture, etc.
• People
• Other users, Staff, etc.
5. Why do your users NOT come to the library?
• Digital formats
• Internet / Google
• Perceive it is as not useful / friendly
• Disconnect with educational outcomes like exams, placements, etc
• Does not make a difference
• Afford on their own or own resources
• Spaces, content, Access, etc
• Teachers do not inspire
• Lack of reading habits
9. Why? ...Purpose
• Class study
• Assignments
• Dissertation
• Projects
• Moot court
• Research
• Extracurricular
• Exams
• General reading (GK, Literature,
etc)
• Publish
• Review (a topic or a paper)
• Consulting
• Training
• Personality development
USERS
14. OTHER
• Staff (categorise and address)
• Attitude / skills
• Education / Training
• Diversity
• Teams
• Empowerment
• Finance
• Budget and its efficient management
• Saving
• Demand by users
• Long term growth Vs short term (ex: perpetual vs annual)
• Users
• Partners (Consortium, LIS Profession, etc)
RESOURCES
15. SERVICES - Link Users to Resources
• Resources
• Content – Staff – Finance – Users – Partners
• Users need:
• CAS
• SDI
• Research support
• Circulation
• Browse / reference
• Photocopying / scanning / printing
• Indexing
• Spaces
• Copyright assistance
• Startup support – makerspaces
SERVICES
16. • Users want to CONVENIENTLY:
• Search
• Federate
• Discover
• Retrieve
• Store / organise
• Use- read-analyse-share
Link Users to CONTENT SERVICES
17. • Tools
• OPAC
• Fed Search engine
• Discovery
• Remote Access
• RFID
• Website
• Mobile apps
• Reference management software
• Stat analysis
• Questionnaire
• Check : Grammar, Plagiarism
Link Users to CONTENT SERVICES
18. • Technology awareness, identification and purchase
• Books purchase
• Website creation
• Data collection / analysis
• Expertise in journal ranking, reference management tools, checking
publications of faculty, bibliographies, etc
• Connect with publishers or content providers
• Conferences
• Publishing
• Specialized research
Link Users to STAFF SERVICES
19. • Lobby for the library
• Help save funds
• Negotiate with content providers
Link Users to FINANCE
Link USERS to USERS
• Reference service
• Guidance
• Co-publish
• Invites
• Networking
SERVICES
Link Users to Partners
• Consortium
• Subject and profession
21. for Users
• Who? Segmentation
• Why? Purpose
• What? Content
SEGMENTATION
• UG (Yearwise, subjectwise,
etc)
• PG
• PhD
• FACULTY
• OTHERS (RA/AA/TA,
Researchers, External
(students, faculty, etc), Staff,
Children, etc)
• Class study
• Assignments
• Dissertation
• Projects
• Moot court
• Research
• Extracurricular
• Exams
• General reading (GK,
Literature, etc)
• Publish
• Review (a topic or a
paper)
• Consulting
• Training
• Personality
development
• Primary, Secondary, Tertiary
• Facts, Commentaries, Reviews, Interpretations, Opinions,
Reports, Treatises, How-to manuals, etc
• Data-Information-Knowledge
• Textbooks
• Reference
• Fiction
• Non Fiction
• General
• Magazines
• Newspapers
• Periodicals
• Databases
• Portals
• Conference proceedings
• Working papers
• Monographs
Purpose
TECHNOLOGY
22. What tools are required?
• ILMS
• User focused
• Recommendation
• Renewal / Holds
• Check own account
• Staff focussed
• Auto reports
• Management information on books, users, demand, holds, etc
• Bulk changes, imports, etc
• ID cards printing
• Ebooks management software
• Mobile apps
• Web based services
• Book / information recommendation services
• Publishing services
TECHNOLOGY
23. Services
• Users want to
CONVENIENTLY:
• Search
• Federate
• Discover
• Retrieve
• Store / organise
• Use- read-analyse-
share
• Use the Library spaces
• Tools
• OPAC
• Fed Search engine
• Discovery
• Remote Access
• RFID
• Website
• Mobile apps
• Reference
management
software
• Stat analysis
• Questionnaire
• Check : Grammar,
Plagiarism
• Link Users to the Resources
• Content – Staff – Finance –
Users – Partners
• Users needs:
• CAS
• SDI
• Research support
• Circulation
• Browse / reference
• Photocopying / scanning /
printing
• Indexing
• Spaces
• Copyright assistance
• Startup support –
makerspaces
TECHNOLOGY
25. • Staff (categorise and address)
• Attitude / skills
• Education / Training
• Diversity
• Teams
• Empowerment
• Finance
• Budget and its efficient management
• Saving
• Demand by users
• Long term growth Vs short term (ex: perpetual vs annual)
• Users
• Social media
• Analytics
• Use the library
• Partners (Consortium, LIS Profession, etc)
Other Resources TECHNOLOGY