Student Transition from FE to HE FE Student Transition to HE Using assessment in your teaching: why you should, how to do it and how to make it as painless as possible Teaching infoskills to Education Postgraduate students- the blending, flipping and testing approach Teaching Academic Skills in HE Teaching small groups and one-to-ones Supporting international students Supporting disabled students in the library Dealing with verbal aggression awkward customers and challenging situations in libraries Understanding your users OR what the @*%$ do they really want? Skills, Skills, Skills: How Northumbria Supports Researchers How do librarians support researchers? Transferrable thrills: Taking the Librarian out of the Library Developing a dedicated research support team: redefining roles at the university of York 
