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RDAP 16: Engaging Liaisons


Published on

Research Data Access and Preservation Summit, 2016
Atlanta, GA
May 4-7, 2016

Abigail Goben, University of Illinois Chicago
Tina Griffin, University of Illinois Chicago
Sara Scheib, University of Iowa
Scott Martin, University of Michigan

Panel Leads:
Megan Sapp Nelson, Purdue University
Marina Zhang, University of Iowa

Published in: Education
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RDAP 16: Engaging Liaisons

  2. 2. PRESENTERS • Tina Griffin – Liaison to College of Pharmacy. University of Illinois Chicago • Sara Scheib - Liaison to Actuarial Science, Biological Sciences, Chemistry, Environmental Studies, Geoscience, Mathematics, and Physics and Astronomy. University of Iowa • Abigail Goben – Liaison to College of Dentistry. University of Illinois Chicago • Scott Martin - Liaison to Biology and serves as Librarian for the Museum of Natural History, the Museum of Paleontology, the Museum of Zoology, the University Herbarium, and the Biological Station. University of Michigan. CC-BY Abigail Goben RDAP 2016
  3. 3. Liaison Operator’s Manual The Educator Perspective
  4. 4. The Trifecta Liaisonship Instruction Collection Dev. Reference Admin/ operations Service Research Plus… Data Management
  5. 5. Why are we educators? Because showing “them” isn’t enough They don’t get “it” anywhere else
  6. 6. Liaison Practice Environments  Course integrated instruction  Literature searching skills  Information literacy  Point of care decision support  Evidence based practice  Team based collaboration  Systematic review support  Specialized knowledge base  Grant support  In depth research assistance  Bridge to other campus/library support  Access to resources  Information literacy
  7. 7. Challenges  Generate our own clientele  Demonstrate value to our colleges and the university as a whole  Specifically contribution to student success  Balance knowledge specialization with general skills  Work is highly dependent on relationship building both internally and externally
  8. 8. Engaging Liaisons: Information or Communication? Research Data Access and Preservation Summit May 4, 2016 Atlanta, GA Sara Scheib Sciences Reference & Instruction Librarian University of Iowa Libraries
  9. 9. About Iowa • 32,150 total enrollment • 1,585 tenured and tenure-track faculty • 200+ majors, minors, and certificate programs • $565 million in external funding (FY 2015) • 2,240 grants and contracts awarded • 27% of undergraduates are involved in research Source: Image courtesy of Iowa Digital Library:
  10. 10. Research Data Services – A collaborative effort Key stakeholders: • University Libraries • Liaison librarians • Digital Scholarship & Publishing Studio • Cataloging & Metadata • Information Technology Services • Research Services • Office of the Vice President for Research and Economic Development • Division of Sponsored Programs • Informatics Initiative – cluster hire Image courtesy of Iowa Digital Library: /id/298
  11. 11. Research Data Services – what we do • Referral services for all aspects of data management • Storage • Security • Analysis • Consulting services • Finding and accessing existing data sets • Organizing and documenting research data • Writing data management plans • Publishing and preserving research data • Workshops and in-class instruction • Speakers and events Image source:
  12. 12. Reaching Liaisons and Recruiting Allies “We have two ears and one mouth so that we can listen twice as much as we speak.” - Epictetus • Research Data Interest Group • LibGuide (of course!) • Collaborative consulting • Workshops for librarians and other service providers • Guest speakers and public events
  13. 13. Research Data Interest Group • Established in 2015 • Informal group • No formal mission or charge • Everyone is welcome • Active members from all stakeholder units • Meets monthly to plan activities, discuss questions, provide updates • Sharepoint – discussion board and document sharing Image source:
  14. 14. Research Data Services LibGuide • • Point-of-need information for researchers, librarians, and other campus service providers • Easy to update, many options for content types. • Learning materials archive • slides • event recordings • tutorials
  15. 15. Collaborative Consulting • Consulting requests come to central email address (lib- • Contact subject specialist first, offer assistance • Include subject specialists in consulting appointments • Goals: Increase awareness of data management needs; Learn by doing. • No need for turf wars!
  16. 16. Workshops • Offered in Summer 2015, 4 sessions in multiple locations • Targeted librarians and campus service providers from ITS, DSP, and other units • Goals: Increase awareness of available resources and develop consistent message for researchers
  17. 17. Speakers and Events • Acquired funding from Libraries to bring in expert speakers • Speaker 1: Dr. Heidi Imker, Director of Research Data Service at U. Illinois – Urbana Champaign • Speaker 2: Dr. Jeff de La Beaujardiere, Data Management Architect at NOAA • Goals: Learn how the experts are dealing with data management issues, start a campus-wide conversation, recruit allies
  18. 18. Thank you! • Sara Scheib ( • Research Data Services (
  20. 20. LIAISONS WON’T LEARN RDM (SO WE HEAR) CC-BY Abigail Goben RDAP 2016
  21. 21. FLING RESOURCES AT THEM, RIGHT? CC-BY Abigail Goben RDAP 2016
  22. 22. CC-BY Abigail Goben RDAP 2016 Photo by Abigail Goben
  23. 23. BACKGROUND INFORMATION CC-BY Abigail Goben RDAP 2016 Photo By: Darren Harmon CC-BY-NC-SA Photo By: Jurgen Appelo CC-BY Photo By: Kim Keegan CC-BY-NC-SA
  24. 24. YOU, IN CONTEXT “I don’t • [meet with undergraduates • sit on a public service desk, • work a weekend rotation, • teach intro to libraries • do those “library things” ], I’m the DATA librarian” • Where did your position come from? • How engaged are you in “regular” library work? • How specialized is everyone at YPOW? • How have your responsibilities been presented to your coworkers? • Have your peers gotten to stop doing anything to meet the new data management requirements? CC-BY Abigail Goben RDAP 2016
  25. 25. COMMON TRAPS Overwhelming everyone Asking vs. Giving Everyone must be equally proficient CC-BY Abigail Goben RDAP 2016
  26. 26. Liaison Librarian Competencies • Liaison Librarians (won’t be directly involved with supporting Data Management but will be working with faculty who may need assistance; Liaison Librarians will be expected to provide basic assistance and to refer to other expert librarians more involved in data management or other services as appropriate) • Librarians can assist patrons in locating existing data repositories and data sets • Includes: • knowing that lists of data repositories exist and how to use at least one of them (e.g., • awareness of library-created resources, like libguides, related to datasets and repositories • Be able to make an appropriate referral advanced / future skill: familiarity of the details of the scope, nature and procedures of selected repositories in liaison’s subject area • Excludes: • making specific recommendations about data repositories • Librarians can assist researchers in identifying storage options for data --either subject repositories or a campus repository; appropriately know when to refer to INDIGO/local repository vs other repositories • Includes: • awareness of any local repositories that accept data and some sense of their collection policies • be able to make an appropriate referral • Excludes: • making specific technical recommendations • Librarians can identify metadata resources/lists for data sets • Includes: • knowing resources describing metadata standards for various subject areas (we need to ID such resources, include in libguides) • be able to make an appropriate referral • Excludes: • knowing how to encode information in any specific metadata standard • Librarians are aware of special requirements for data in specific domains / disciplines (e.g. Medical--HIPAA; personally identifiable data in social science research, etc.) • Includes: • general awareness of social science and IRB standards for anonymizing data and protection of research subjects • general awareness of restrictions around HIPAA-protected and protected health information (PHI) • be able to make an appropriate referral • Excludes: • providing detailed advice on specific research protocols • Librarians can assist researchers in identifying federal, grant, or journal mandates for data access and restrictions • Includes: • referring patrons to appropriate funder guidelines (NIH, NSF, NEH, others) available via library resources (e.g., libguides) • referring patrons to the DMPTool • be able to make an appropriate referral • Excludes • providing interpretations of funder mandates • writing or consulting on data management plans for a researcher • Librarians are knowledgeable of the data lifecycle process for research and can provide direction for each stage to research faculty • Includes: • ability to recognize and associate a patron request with a general model of the data lifecycle • ability to associate stages of the data lifecycle with a general model of the research lifecycle • be able to make an appropriate referral • advanced / future skill: familiarity with specific trends and issues in data management in the liaison’s subject area • Librarians are aware of services provided by and the experts within the library • Includes: • awareness of the scope library services related to • the DMPTool and data management planning • library-based workshops • metadata consulting • data curation • data repositories and research / repository matching • help locating existing data • knowing who the library experts are in the above service areas • be able to make an appropriate referral • Excludes: • being able to provide deep expertise in any of the above areas • Librarians can refer patrons to the DMPTool • Includes: • ability to describe the tool and its value • ability to provide the URL • explain that you can log in using UIC netid / common password (via Shibboleth) • be able to make an appropriate referral • Excludes: • being able to demonstrate the tool in detail • Librarians can identify services not provided by the library (i.e. high performance computing, data analysis, survey tools) • Includes: • be able to use a library-based resource (e.g. libguides) that directs patrons to campus services outside the library • be able to refer any questions you’re unsure about to lib-escholarship / be able to make an appropriate referral • Excludes: • deep awareness of any of the specific services provided around campus • Librarians can explain how to cite data in articles • Includes: • be able to identify the basic components that should be required when citing data (author, title, version, date, publisher, resource type, location) • understand the purpose of DOIs or other persistent identifiers • Librarians can communicate/advocate/ market the library’s role in data management to users CC-BY Abigail Goben RDAP 2016
  27. 27. STARTING AT THE BOTTOM CC-BY Abigail Goben RDAP 2016 VS.
  28. 28. 80/20 CC-BY Abigail Goben RDAP 2016 Photo by Rochelle Hartman, CC-BY Photo by Andy Maguire, CC-BY
  29. 29. TAILOR AND PARTNER CC-BY Abigail Goben RDAP 2016
  30. 30. IF NOT TODAY, MAYBE TOMORROW CC-BY Abigail Goben RDAP 2016
  31. 31. TEACH TODAY’S TEN THOUSAND Munroe, R. “Ten Thousand.” XKCD. HTTP://XKCD.COM/1053/ CC-BY-NC CC-BY Abigail Goben RDAP 2016
  32. 32. Diving Into Data: Data Education for U-M Librarians Scott Martin University of Michigan RDAP 2016
  33. 33. Scope of the challenge • U-M in 2015: – 43651 students (65% undergrads) – 7056 faculty • MLibrary in 2015 – ~500 staff – 61 subject liaisons Source:
  34. 34. Data Education Working Group • “The Data Education Working Group is charged to plan, deliver, and assess professional development training related to research data management and services for Library staff.” • Includes members from Science, Engineering, Health Science, Arts & Humanities teams within Research unit, as well as the RDS manager and a representative from the Learning and Teaching unit
  35. 35. A three-pronged approach • Data Concepts for Librarians • Deep Dive into Data • Advanced Data Training
  36. 36. Data Concepts for Librarians • Two 2-hr workshops to cover basic concepts in data management – File naming – File types and data structures – Storage and backup – Security – Data sharing – Data management plans
  37. 37. Deep Dive methodology • A self-directed method for subject liaisons to begin exploring the data landscape of a particular discipline – Stakeholder requirements – Repositories – Metadata standards – Subject-specific data literature – Disciplinary culture • Taught via sample disciplines: attendees work through the methodology for a given subject
  38. 38. Advanced Data Training • Stand-alone workshops to address specific topics in research data – Surveys of disciplinary groupings – Introductions to specialized services – Approaches and best practices • Organized by Data Education WG members, but designed and taught by other Library staff
  39. 39. Sample Advanced Data workshops • Arts and Humanities Data • Metadata for Research Data • Qualitative Data in the Social Sciences • Text Mining • Data Management Plan Consultation • International Data • Faculty Data Interviews
  40. 40. Assessing our performance • Feedback surveys after individual workshops • Master log of attendees – As of 4/15/16: About 200 staff have attended 36 sessions, averaging about 3 sessions per participant (637 participations total) • Occasional group surveys
  41. 41. What’s ahead • Upcoming report from Data Information Literacy Task Force • Building up to a formal campus-wide launch of Research Data Services in September • Conversations with our Design Lab librarian about educational and engagement opportunities beyond the one-shot workshop • Leveraging campus involvement in Software/Data Carpentry education
  42. 42. To read more • Martin and Oehrli, “Diving into Data: Developing Data Fluency for Librarians” In: Ragains and Wood (eds.), The New Information Literacy Instruction (Rowman & Littlefield, 2015) • Preprint available in Deep Blue:
  43. 43. Relationship Building
  44. 44. Attitude Do You Believe?  Partners?  Capable and smart?  Have value?  Have potential?  Plenty of work for everyone?  Willing to learn from them (as much as you want them to learn from you)?
  45. 45. Communication Reach out?  Talking to them about their work  Celebrate their non-DM successes  Listening to their concerns and recalibrating  Allowing dissent and disagreement to your ideas  Consistent communication
  46. 46. Actions Enable their Success?  Working within their context?  Accept their boundaries?  Promoting them and referring to them?  Connecting them to opportunities?  Providing options for growth?  Helping them and allowing learning through mistakes?
  47. 47. Recommended reading Multipliers by Liz Wiseman Winning with People by John Maxwell