1. CV of GORITSA ATANASOVA
София
бул. Арсеналски 81 , вх.А ет. 6 ап. 14
Email: GORATA_2002@yahoo.com
Mob : 0897244956
Summary: Proven experience in Sales /Key Account handling / International clients, Spanish Speaking
Markets with exposure to Business Operations and General Business Support/, 13 years of work
experience, with several years’ tenure in management, including a high-level position.
Experience
Jan 2012 - July 2016 ACCOR Hotels Uk - London
Senior Sales Executive
Sales Department
Completing accountmanagementofselected
major operators:work in line with UK sales strategy
in conjunction with hotels/Head Office Management
– negotiate and agree rate levels, contracting for
own accounts and key accounts. Prepare and
action annual activities covering direct sales visits /
presentations/incentives/Hotel site inspections,
creating tactical offers,monitoring monthly
production,developing business through the new
sales distribution channels.Presenting the Accor
UK & International Hotel portfolio to the client with
the mostappropriate sales message face to
face. Negotiating and contracting rate agreements
research ofprospective and develop existing Key
accounts. Attend Leisure travel shows/conferences
etc both within the UK and. Ensure good
communication with departmentand growing the
revenue from the designated accountportfolio.
Produce monthlysales activity through reports.
Feb2010 – Aug 2011 Destinations ofthe World - London
Business Support Coordinator/Sales Executive
Sales and Contracting
Department
Account handling for major tour operators and
travel agents from UK, South America and Spain;
XML development.Training and maintaining
relationships with existing clients;major UK and
Spanish speaking Tour Operators and Travel
Agents, obtaining their feedback developing new
business opportunities;face to face contacts,
telephone sales, office visits and presentations.
Analyzing the business production ofthe major
accounts on monthlybasis:sales reports.
Supporting the contractors, selling UK and
international hotels to the clients per their needs.
Assisting atExhibitions, attending Leisure Travel
Shows,Conferences in UK and abroad.
Dec 2007 –Feb2010 Destinations ofthe World
Operations Executive
Operations department
Dealing clients payments,managing book outs and
additional requests. Close communication with all
the tour operators abroad (Spanish speaking world)
via email and phone as well as close cooperation
with all upmarkethotels in London and UK.
Maintaining relationships with a large variety of
suppliers and hotel chains in Europe and Middle
East, negotiating prices and availabilityon a
seasonal basis.

2. Feb 2006 – Dec 2007 Leisure Direction - London
Sales Consultant / After Sales Specialist
Call Centre
Customer Services Department
Answering big volume of customer calls,dealing
with variety of enquiries from booking European
shortbreaks to ski holidays and Disneyland Paris.
Taking payments,requesting and confirming all
reservations with suppliers.Selling hotels,flights
and ground services.
Feb 2005 - Feb 2006 BalkansTravel - London
Travel Consultant
Hospitality,Travel & Leisure
Preparing special offers and dealing with personal requests,answering phone calls,
dealing with English speaking clients and organizing their trips and packages to
Bulgaria and all other major Eastern European destinations.Selling hotels,different
accommodation types and flights,on a package and tailor made basis.
Oct 2000 - May 2001 Bulgarian Business Publications - Sofia
Advertising / Sales
Media/New Media
Selling the advertising spaces in the newspaper to contracted clients and networking to
expand the client’s portfolio. Assisting with seminars and events organized by the major
IT companies in Bulgaria.
Education
Jan 2005 Amadeus Automated
Ticketing
Amadeus Centre - Crawley Automated
Ticketing and
Fares
Sep 2004- Feb 2005 IATA -level 1 and 2
Reservations and
Automated Airline ticket
issuing
Cavendish College Automated
Ticketing and
refunds
Sep 2004 – Sep 2008 Spanish And Latin
American Studies
Birkbeck College.
University College ofLondon
BA
Sep 1999 - Jan 2002 Philology in Spanish
Language
University of Sofia - Bulgaria BA
Languages Spoken
Bulgarian Native
English Fluent in both written and spoken
Spanish Fluent in both written and spoken
Russian Intermediate;conversational
Other Skills
IT skills Proficient in Salesforce Tool
Proficient in MS Office : Word : Excel; Power Point
Proficient in Amadeus CRS and Amadeus Amigo Internet Applications
Proficient in Travelog in-house Reservation System and Elgar-Eurostar
Reservation System (through Galileo)
PersonalSkills I have continually demonstrated initiative, creativity, enthusiasm, commitment,
and flexibility. I am very reliable and organized, good communicator and a
team player.
Hobbies Water sports, travelling, reading, cooking