Dawid Rossouw is a South African national tourist guide with over 14 years of experience managing tour groups and executing tours successfully. He has a proven track record of improving client satisfaction and increasing revenue. He is fluent in English, German, Dutch, Afrikaans, and has basic Portuguese skills. He has managed tours for Thompsons Africa and Tourvest Destination Management.

1. Dawid Rossouw – South African
0027835997838  supertraveld@yahoo.com  Address: 7 Zuidervliet, Seinheuwel 3a, Aerorand,
Middelburg, 1050 South Africa
NATIONAL TOURIST GUIDE  GERMAN TOUR LEADER TRAVEL SPECIALIST GROUP TOUR
LEADER
Talented, organised & accomplished senior tour guide with 14+ years of experience in managing tour group s,
tour execution and tour management.
Proven track record of increasing clientsatisfaction and revenue generation: Thompsons Trend Tours incoming
tours into South Africa reached their highestcustomer satisfaction and revenue sales with me as their tour guide,
Tour vest DMC’s Austria tours recorded extreme clientsatisfaction and traveller feedback with tours under my management as tour leader.
Proven ability to manage various aspects ofguiding a tour with international guests, motivating better routes and sales toge ther with better
implementing of allocations and site visits and manage from transport to hotels and local guides while on tour.
Successfully executed high end travel groups, budget traveller groups and presenting various inbound travel companies seamles sly.
Exceptional abilities in the areas of logistics,planning,presenting,multitasking,productenhancement, cost saving, and revenue generation
in optional sales. Outstanding presentation and communication skills. Known for thriving in high-pressure environments
Presentation Communications  Group management  Positive atmosphere builder Tour Planning & Executing Crisis Intervention and
Management (Experience) Public Relations  Organization & Follow-Through Relationship builder  Country Ambassador
PROFFESIONAL EXPERIENCE
Thompsons Africa- Inbound Division  20 The Boulevard, West End Business Park,Westville,KwaZulu-Natal,South Africa 
11.2016-07- Present
Freeland German TouristGuide on National Tours
Achievement: Managing big inbound groups thatcame into the country on multi day national tours from Johannesburg rightthrough to Cape
Town. (Totalling 560 guests on tour in 2017, 420 Guests in 2018, 460 Guests in 2019 and 560 new booking signed till June 2020)
 Processing tours and preparing information thatis relevant, interesting and helpful to create maximum clientsatisfaction throug h
preparation.
 Tour end reports on excursion sales,clientfeedback and site visits.
 Effectively managing big groups between 40 and 45 guests per tour on multi-daytours
 Effectively executing all ground operations,clientinterests and clientsatisfaction
 Co-working as a team with the accountmanagers together with bus drivers and local staffat hotels.
 Ensuring thatall deadlines and tour aspects sold are met.
 Presenting interesting facts on all site- visits and preparing guests for a relaxed and well-presented tour on each and every tour.
 Ensuring thatmy companyand country are well represented and acting as an ambassador for my country
 Responsible for handing big sums ofcash and reconciliation after every tour.
 Working closelywith accountmanagers on improving overall productthrough practical solutions
 Managing critical situations when clients gotsick on tour
CompanyWebsite:https://www.thompsonsafrica.com
Actively doing tours for this company
Tour vest Destination Management  3rd Floor Norwich Place West, 2 Norwich Close,Sandton,Johannesburg,2196,South Africa 
01.2013 – 10.2016
Freelance Tour guide.Specialistmarkets Dutch,German,American and Australian tours
Achievements:During 2013,I successfullymanaged high end travel groups and conducted Dutch tours on 21-day basis with superb

2. feedback from clients.Companyrevenue improved in total with each and every tour I conducted by minimizing extra costs and m aintaining
superb standard.In 2015,I conducted Bi-Lingual TIRB 14 day tours from Johannesburg to Cape town as national touristguide ranging from
between 14 and 35 guests per bus.Actively working alongside accountmanagers from scheduled to tours to inbound FTI based in centives.
 Ground handling ofall inbound groups and making sure tour programs were adhered to
 Ensuring thatall operators from hotels,to bus companies,restaurants and safari excursions are in place and on time for service
delivery
 I ensured thatall flight details receiving of guests,dietaryrequirements and special need are met
 Communicating on various platforms with the accountmanagers to ensure thatall funds are allocated correctly and reconciliations
done after every tour.
 Providing a multitude of entertainmentto guests and co-ordinating various programs in each travel plan
 Constantlearning on each and every tour through proper tour preparation and delivery.
 Dedication to deliver the bestpossible expectations.
 Finding each guestquestion as an opportunityto learn something new
 Developing guide scripts and actively doing extra courses to better my knowledge
 Was often given the highestpossible rating bytravel groups
Companywebsite: https://www.tourvestdm.com/the-tdm-difference
Reason for leaving : Better opportunities
Island T.E.F.L programme  Bangtao,Phuket, Thailand  01.2012 – 11.2012
English teacher through the international TESOL America program.
Achievements:I managed to firstget myselfinto the five-week training program.This evolved into teaching at a local school and presenting
evening classes to adults through the local Bag Tao municipality.I gained knowledge and experience in giving back to people that are from a
totally differentculture and making a definite change in their lives. It opened my mind to new worlds and differentcultures .
 Teaching English atthe Dara-Samutprimaryschool in Phuketto learners from 7 years old to 14 years old.
 I gaining respectfor senior people thatwanted to learn English withoutany prior knowledge and guiding them through the proces s.
 I improved my skills in presentation and this came in valuable later years as a tour guide
Highline travel & tours  42 Alexandra Road, Centurion,South Africa  02.2010 – 12.2011
Tour guide in adventure tourism and specialised tours – Dutch market
Achievement: Managing to secure a position in the Soccer world cup was probablyone of the besthighlights ofmycareer. In the time that I
started as a basic qualified guide Ifurthered my studies and secured courses needed to become a national guide.
 Conducting scheduled tours with Dutch clients round South Africa, Swaziland,Namibia,Botswana,and Lesotho
 Showcasing South Africa as a natural wonder destination in various extreme travel destinations.
 Conducting 14 day cycling tours through the Western Cape and managing groups in far off places
 Cooking,presenting leading and presenting adventure tours
 Fulfilling tour programs sold in the Netherlands and successfullymanaging these tours from startto finish
 Gaining more knowledge ofSpoken German through conducting tours with smaller German groups
 Selling various companyexcursions like whale watching,township tours, culinaryexperience.
 These tours also involved numerous self-drive tours and was a wonderful introduction on experience needed for later year.
Companywebsite https://highline.co.za
Reason for leaving: travelling South EastAsia
SteyRoss properties (Pty) Ltd.  Middelburg Mpumalanga,South Africa  02. 2003 – 01. 2009
Estate Agency Principal
Achievements:Starting as a newly qualified estate agentin residential propertythis evolved into managing rentals and sales and starting my
own estate agency. I managed myown property portfolio worth more than 52 Million in assets.
 Managing a team of 19 estate agents.
 Achieving record sales in a small-town worth more than 4 million in sales commissions in 2016
 Starting as a small business this evolved into a massive success and later into owning my own properties
 Managing a team of 25 builders in developing myown residential property-flip portfolio
 Negotiating with lawyers,clients and concluding sales from startto finish
 Securing finance though bond originators and major banks
 Managing cash flow, running costs and advertisements and marketing strategies.
 Finding solutions to manydifficult problems with registrations and finding innovative ways of getting through property deals
 Reporting to shareholders and investors on weeklybasis

3.  Drawing up sales goals and achieving them with estate agents though practical training and advertisements
Reason for closing:Economic crisis 2008
MediaDev.com  London,United Kingdom and Paris,France  | 03.2000 – 12.2002
Software marketing accountmanager
 Marketing for software providers like Microsoft on their .net platform as well as the Citrix systems on their network, developmentand
data software.
 Gaining and insightknowledge ofmarketing campaigns and strategies in and international market.
 Controlling various accounts with success and gaining much needed international playing field work experience.
Companywebsite : www.Mediadev.com
Reason for leaving: Work Visa expired
Languages
 Fluent English – 100% Oral. 100% Written.
 Fluent German– 100% Oral.100% Written,
 Fluent Dutch – 100% Oral and 50% Written,
 Fluent Afrikaans – 100% Oral. 100% Written,
 Basic Portuguese
Education
National Certificate Tourism Guiding NQF 4  02.2008 – 08.2010
THETA (Tourism,Hospitalityand Sport Education Authority South Africa)
 Basics ofGuiding,Legislation,Code ofEthics and conduct, mapping planning and conversions,design Itineraries,meetand gr eet,
managing big groups on tour, dealing with conflictand technical problems,commentary,data resources,records and accounting ,
financial instruments and accommodation and venue arrangements.
Certificate in Sales and Marketing NQF 5  02.2006 – 03. 2008
Damelin education group
 Consumer behaviour, marketing research,professional selling, marketingstrategies and marketing management
Higher Diploma in Business Management NQF 6  02.2003 - 03.2005
Damelin education group
 NQF Level 6, Communication,management,economics,labour economics,financial accounting 2,business law,marketing
management,conceptofmanagementcomputing
Marine biology for field guides  02.2011-08.2011
Wildlife Campus
TESOL and TEFL.  01.2012-11.2012
Teachers of English to Speakers ofOther Languages
National certificate Public Relations and Tourism  1997 – 1999
Elken College
Matric – Middelburg Technical High School  1996
Interests
 Travel. Countries visited include.Brazil, Thailand,Malaysia,Hong Kong, United Kingdom,France,Spain, Indonesia,
Argentina, Uruguay, Singapore and the whole of Southern Africa.
 Architecture
 History
 Culture
 Modern
 Reading fiction