1. Elaine Wysling
1 Rubens Gate, Chelmsford, Essex. CM1 6GW
Home Telephone No: 01245 469603
Mobile No: 07796 241350
Email address: elaine.wysling@btinternet.com
Professional LinkedIn address: http://lnkd.in/dUNKrTh
PROFILE
I am a qualified, experienced and competent secretary. I am a loyal and trustworthy individual
who will work diligently to the very best of my ability at all times. I have worked for the same
Financial Services business for the last 16 years and in that time have adapted through many
changes to the business and worked for different consultants and directors within the firm. As
well as my general secretarial skills I am also competent in the use of Excel, PowerPoint and
Advisor Office (1st
) which is our database system.
KEY ACHIEVEMENTS
Full secretarial/receptionist duties within busy office and often first point of contact for
clients;
Maintain diary system to ensure client review meetings are set up and using Condecco to
book the meeting rooms/parking;
Helped organise a seminar at Hylands House for professional connections;
Organised office social function for 80 people, i.e., booking venue, sending out invitations
and collating menu choices;
EMPLOYMENT EXPERIENCE
Various Temporary Assignments Dec 2014 – Present
Reception duties;
Typing letters, Emails, Statements etc
Secretary (Full time), Broadstone Pensions & Investments Limited June 1998 - End Nov 2014
Diary management for Partner and Senior Consultant using Outlook;
Typing of meeting minutes, client reports and general client correspondence using the
Olympus 4000 digital transcription;
Organising travel arrangements for Partner and Senior Consultant;
Manage archive storage system – including retrieval of files and arrange for couriers to
transport to various offices;
Answering the telephone and forwarding calls and messages to the relevant people;
Covering the reception as and when required;
Working within a paperless office by scanning and saving post on to INVU (our office
electronic filing programme);
Manage expense claims for Partner and Senior Consultant
Petrol Customer Services Attendant (Sunday - Part time), Sainsbury Oct 1992 to date
Working on the Tills Dealing with Customers;
Authorising payments.
2. 2
Audio Typist (Part-Time) - British Rail 1989 – 1991
Typing day to day correspondence
Secretary (Full Time) – Furness Withy (Chartering) Limited 1977 – 1986
Typing general correspondence and the monthly accounts for the Managing Director and
Directors using shorthand and audio;
Answering the telephone and forwarding messages to the relevant people;
Using telex;
Filing and archiving and setting up new files each year.
Shorthand/Copy Typist – Country Produce Limited 1975 - 1977
Typing general correspondence from shorthand for the Accountant;
Answering the telephone and forwarding messages to the relevant people;
Filing.
EDUCATION & TRAINING
Chelmsford College of Further Education – (1 Year Secretarial Course) 1974 - 1975
RSA Typing I, II, III (all with distinction)
Pitman Shorthand speeds of up to 90 wpm
English O Level
St Martin’s Secondary School - CSE Qualifications 1969 – 1974
English Maths
Commerce Pitman Typing with merit
Pitman Shorthand with merit Needlework
Cookery
CORE SKILLS
Secretarial skills including digital transcription and copy typing
IT Skills: Microsoft Office: Word, Excel, PowerPoint, Outlook and Explorer
Diary Management
Travel Arrangements
Extensive use of Adviser Office (1st
) database
INTERESTS
Outside of work I enjoy spending time with family and friends and eating out
REFERENCES
Angela McGough – Broadstone Pensions & Investments Ltd – Head of HR
Telephone: 0207 893 3455 – email: angela.mcgough@broadstoneltd.co.uk
Sharon Thorpe – Broadstone Pensions & Investments Ltd – Private Client Partner
Mobile: 07721 066812 – email: sharon.thorpe@thomasmiller.com
Matthew Phillips – Broadstone Pensions & Investments Ltd – Managing Director
Mobile: 07968 591192 – email: mathew.phillips@thomasmiller.com
Mandy Sparrow – Sainsbury – Springfield Store – Team Manager
Mobile: 07921 671898 – email: amanda.sparrow@talk21.com
