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  1	
  
OBJECTIVE
To  be  able  to  pursue  a  challenging  and  financially  fulfilling  career  opportunity  in  all  areas  focusing  in  
Building  an  excellent  customer/client  business  relationship.  
  
QUALIFICATIONS
  
Can  easily  adapt  to  a  rapidly  changing  and  challenging  world  of  business.  
Work  dedicated  and  hardworking  individual.  
Multi-­‐tasking  and  ability  to  work  under  pressure.  
Ability  to  build  a  good  &  fast  trusted  relation  with  customers  /  brokers.  
Apportion  the  work  to  the  employees  in  equitable  manner.
PROFESSIONAL EXPERIENCE
Head  of  Business  Development.  
Al  Nadir,Co  -­‐  Paris  Gallery.  Tripoli-­‐  Libya.  
  
1-­‐  Retail  locations:  Find  locations  for  retail  according  to  retail  opening  plan.  
a.  Finalize  retail  opening  plan  with  GM  including  number,  sizes  and  rent  budget.  
b.  Prepare  locations  proposal  to  be  updates  regularly.  
c.  Scout  and  propose  new  opportunities  not  previously  included  in  the  plan.  
d.  KPI  is  to  reach  the  objectives  in  number  of  locations,  quality  of  location  and  rent  objective.  
2-­‐  Recruitment:  Identify  potential  candidates  according  to  manpower  plan.  
a.  Finalize  manpower  plan  with  GM  including  JDs  and  packages.  
b.  Regularly  scout  for  candidates  locally  to  fill  the  manpower  request.  
c.  Implement  with  GM  rewards  and  recognition  plan  for  staff.  
3-­‐  Sourcing  suppliers:  Identify  potential  suppliers  for  retail  business  including.  
a.  Contractors.  
b.  Interior  designers.  
c.  Maintenance  companies.  
4-­‐  Finding  warehouse:Identify  warehouse  for  business.  
5-­‐  Market  intelligence:  Gather  information  about  market  and  competition  on  a  regular  basis.  
6-­‐  Corporate  business:  Make  contact  with  corporate  entities  to  develop  corporate  business  on  the  long  term.  
7-­‐  Internal  reporting  to  GM:Report  on  a  regular  basis  inside  information  about  the  company  not  usually  
accessible  through  financial  reports  etc.
Hamza  Swedan  
  
+  971  50  793  7561      
+  218  91  315  5224  
swidan_hamza@hotmail.com  
References: Available up on request	
  
Page	
  2	
  
Admin  Sales  Executive  
National  health  insurance  company  -­‐
Daman  
UAE  
(Dec  04  2011)  
To  solve  &  to  find  out  a  proper  solutions  to  all  issues  that  happen  between  the  broker  and  the  underwriters,  also  
to   advice   the   customer   /   broker   to   provide   us   with   all   the   proper   documents   to   not   be   rejected   by   the  
underwriters,  also  I  provide  the  broker  /  customer  all  information  /  queries  that  they  need.  Regular  coordination  
between  client  &  underwriters.  
  
  
Supervisor,  Technical  Direction  
Allibyia  Medical  Insurance  Company    
Tripoli  –  Libya    
  
2009  –  Nov  2011    
  
Assigned  as  a  supervisor  on  the  technical  direction,  my  duties  was  to  provide  the  best  offers  
&  ideas  to  our  clients.  We  were  dealing  With  ministries,  institutions,    local  and  foreign  companies  also.  
competitive  prices  have  to  be  discussed  with  the  Reinsurer  which  is  located  in  London,  and  to  find  solutions  
and  facilitate  the  medical  and  financial  difficulties  
for  both  the  insured  and  Service  Provider  “clinics”  local,  regional  &  global.  
Achievements:  
Within  a  year  and  a  half  the  income  was  nearly  $  7.5  million  and  the  number  of  member  
more  than  42  thousand  members.  
Also  commissioned  to  create  a  reinsurance  section,  and  the  claims  section.  Assigned  directly  
from  the  Board  of  Directors  in  Committee  of  Negotiations  with  Munich  Insurance  Company  
"German”.  
  
Head  of  Public  Relations  Unit  
Libyan  company  for  preparation  &  urban  
Development  
Tripoli  –  Libya  
(2008 –  2009)  
• Coordination  with  media  agencies  and  provide  them  with  the  latest  developments  of  the  company.  
• Coordinate  with  the  heads  of  departments  on  the  drafting  and  scheduling  will  be  published.  
• Also  mandated  with  3  colleagues  to  create  the  first  exhibition  of  the  company.  The  visitors  were  at  
the  level  of  ministers,  institutions  and  local  and  foreign  companies.  
  
Public  Relation  Officer  
Economic  &  Social  Development  Fund,    
Tripoli  –  Libya  
2007  -­‐2008  
  
(Economic  &  social  development  fund,  is  the  largest  financial  institutions  of  the  Libyan  state).  
I  was  the  one  who  in  charge  to  coordinate  for  the  majority  of  the  meetings  with  businessmen  
and  managers  of  foreign  companies  and  delegates,  with  the  Development  Fund  Manager  and  
the  rest  of  the  departments’  managers  in  the  organization.  Also  to  follow-­‐up  hotel  
reservations  for  the  guests.  
  
   Feb  2002  –  2004  
References: Available up on request	
  
Page	
  3	
  
Head  of  Public  Relations  unit    
Irish  company  for  Construction,    
Tripoli  –  Libya    
  
  
Head  Office  and  90%  of  employees  were  in  the  region  of  Benghazi  East  of  Libya.  I  was  in  the  
Tripoli  office  and  charged  to  follow  the  Procedure  for  foreigner  employees  in  the  capital  if  
required.  As  I  following  our  dues  financial  with  the  Ministry  of  Finance  and  some  public  
institutions;  also  arrangement  for  meetings  with  officials  to  end  some  of  the  projects  and  
provide  Offers  for  new  projects  and  translation  in  some  cases  to  the  Executive  Director  of  the  
Company.  
I  was  in  charge  to  follow  with  all  the  case  in  Tripoli.
Receptionist  
Corinthia  Hotel  
Malta    
  
May  2000  –  Sept.  2001  
Working  within  a  reception  environment  providing  a  telephone  answering,  and  reception  
service  as  well  as  organizing  the  post,  welcoming  visitors  and  providing  hospitality  towards  
guests  and  clients.  
Responsibilities  included  receiving  and  distributing  messages  from  telephone/email  as  
appropriate,  taking  clear  messages  and  passing  these  promptly  to  the  appropriate  member  of  
the  team  using  judgment  of  urgency.  
Responded  to  queries  promptly  and  in  a  friendly  manner.  
  
Guide  
EC  English  Language  Center  
Malta.    
  
1999  –  Feb.  2000  
  
Responsible  for  leading  a  group  of  15  overseas  students  through  a  series  of  daily  activities,  
&  solving  their  issue  in  Malta,  till  depart  time.  
Interacted  with  ES  School  on  a  daily  basis,  providing  daily  updates  on  their  student’s  
behavior  and  achievements.
EDUCATION
Name  of  University:  University  of  Tripoli  
Bachelor  Degree:  BA  Arts  
Year  Graduated  in  College:  2006  –  2007
References: Available up on request	
  
Page	
  4	
  
LANGUAGES
§ Arabic,   native   language.   English,   excellent   spoken   and   written  
commands.  
PERSONAL DETAILS
§ Date  of  Birth:          Nov  27  1980.  
§ Nationality:                Libyan  
§ Gender:                            Male  
§ Marital  State:        Single    
§ Home  Address:    Tripoli-­‐LIBYA
SKILLS
Enjoy educate, serve and sell customers.
Interested in the study of markets and market demand.
Enjoy working to meet the challenge of quotes and other goals.
A strong believer in “Team work spirit” concept.
Self-motivated, enthusiastic, quick learning, excellent sales and
communication skills.
Solid background in utilizing the Internet and Email as effective tools for research .

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Hamza's Resume

  • 1. References: Available up on request   Page  1   OBJECTIVE To  be  able  to  pursue  a  challenging  and  financially  fulfilling  career  opportunity  in  all  areas  focusing  in   Building  an  excellent  customer/client  business  relationship.     QUALIFICATIONS   Can  easily  adapt  to  a  rapidly  changing  and  challenging  world  of  business.   Work  dedicated  and  hardworking  individual.   Multi-­‐tasking  and  ability  to  work  under  pressure.   Ability  to  build  a  good  &  fast  trusted  relation  with  customers  /  brokers.   Apportion  the  work  to  the  employees  in  equitable  manner. PROFESSIONAL EXPERIENCE Head  of  Business  Development.   Al  Nadir,Co  -­‐  Paris  Gallery.  Tripoli-­‐  Libya.     1-­‐  Retail  locations:  Find  locations  for  retail  according  to  retail  opening  plan.   a.  Finalize  retail  opening  plan  with  GM  including  number,  sizes  and  rent  budget.   b.  Prepare  locations  proposal  to  be  updates  regularly.   c.  Scout  and  propose  new  opportunities  not  previously  included  in  the  plan.   d.  KPI  is  to  reach  the  objectives  in  number  of  locations,  quality  of  location  and  rent  objective.   2-­‐  Recruitment:  Identify  potential  candidates  according  to  manpower  plan.   a.  Finalize  manpower  plan  with  GM  including  JDs  and  packages.   b.  Regularly  scout  for  candidates  locally  to  fill  the  manpower  request.   c.  Implement  with  GM  rewards  and  recognition  plan  for  staff.   3-­‐  Sourcing  suppliers:  Identify  potential  suppliers  for  retail  business  including.   a.  Contractors.   b.  Interior  designers.   c.  Maintenance  companies.   4-­‐  Finding  warehouse:Identify  warehouse  for  business.   5-­‐  Market  intelligence:  Gather  information  about  market  and  competition  on  a  regular  basis.   6-­‐  Corporate  business:  Make  contact  with  corporate  entities  to  develop  corporate  business  on  the  long  term.   7-­‐  Internal  reporting  to  GM:Report  on  a  regular  basis  inside  information  about  the  company  not  usually   accessible  through  financial  reports  etc. Hamza  Swedan     +  971  50  793  7561       +  218  91  315  5224   swidan_hamza@hotmail.com  
  • 2. References: Available up on request   Page  2   Admin  Sales  Executive   National  health  insurance  company  -­‐ Daman   UAE   (Dec  04  2011)   To  solve  &  to  find  out  a  proper  solutions  to  all  issues  that  happen  between  the  broker  and  the  underwriters,  also   to   advice   the   customer   /   broker   to   provide   us   with   all   the   proper   documents   to   not   be   rejected   by   the   underwriters,  also  I  provide  the  broker  /  customer  all  information  /  queries  that  they  need.  Regular  coordination   between  client  &  underwriters.       Supervisor,  Technical  Direction   Allibyia  Medical  Insurance  Company     Tripoli  –  Libya       2009  –  Nov  2011       Assigned  as  a  supervisor  on  the  technical  direction,  my  duties  was  to  provide  the  best  offers   &  ideas  to  our  clients.  We  were  dealing  With  ministries,  institutions,    local  and  foreign  companies  also.   competitive  prices  have  to  be  discussed  with  the  Reinsurer  which  is  located  in  London,  and  to  find  solutions   and  facilitate  the  medical  and  financial  difficulties   for  both  the  insured  and  Service  Provider  “clinics”  local,  regional  &  global.   Achievements:   Within  a  year  and  a  half  the  income  was  nearly  $  7.5  million  and  the  number  of  member   more  than  42  thousand  members.   Also  commissioned  to  create  a  reinsurance  section,  and  the  claims  section.  Assigned  directly   from  the  Board  of  Directors  in  Committee  of  Negotiations  with  Munich  Insurance  Company   "German”.     Head  of  Public  Relations  Unit   Libyan  company  for  preparation  &  urban   Development   Tripoli  –  Libya   (2008 –  2009)   • Coordination  with  media  agencies  and  provide  them  with  the  latest  developments  of  the  company.   • Coordinate  with  the  heads  of  departments  on  the  drafting  and  scheduling  will  be  published.   • Also  mandated  with  3  colleagues  to  create  the  first  exhibition  of  the  company.  The  visitors  were  at   the  level  of  ministers,  institutions  and  local  and  foreign  companies.     Public  Relation  Officer   Economic  &  Social  Development  Fund,     Tripoli  –  Libya   2007  -­‐2008     (Economic  &  social  development  fund,  is  the  largest  financial  institutions  of  the  Libyan  state).   I  was  the  one  who  in  charge  to  coordinate  for  the  majority  of  the  meetings  with  businessmen   and  managers  of  foreign  companies  and  delegates,  with  the  Development  Fund  Manager  and   the  rest  of  the  departments’  managers  in  the  organization.  Also  to  follow-­‐up  hotel   reservations  for  the  guests.       Feb  2002  –  2004  
  • 3. References: Available up on request   Page  3   Head  of  Public  Relations  unit     Irish  company  for  Construction,     Tripoli  –  Libya         Head  Office  and  90%  of  employees  were  in  the  region  of  Benghazi  East  of  Libya.  I  was  in  the   Tripoli  office  and  charged  to  follow  the  Procedure  for  foreigner  employees  in  the  capital  if   required.  As  I  following  our  dues  financial  with  the  Ministry  of  Finance  and  some  public   institutions;  also  arrangement  for  meetings  with  officials  to  end  some  of  the  projects  and   provide  Offers  for  new  projects  and  translation  in  some  cases  to  the  Executive  Director  of  the   Company.   I  was  in  charge  to  follow  with  all  the  case  in  Tripoli. Receptionist   Corinthia  Hotel   Malta       May  2000  –  Sept.  2001   Working  within  a  reception  environment  providing  a  telephone  answering,  and  reception   service  as  well  as  organizing  the  post,  welcoming  visitors  and  providing  hospitality  towards   guests  and  clients.   Responsibilities  included  receiving  and  distributing  messages  from  telephone/email  as   appropriate,  taking  clear  messages  and  passing  these  promptly  to  the  appropriate  member  of   the  team  using  judgment  of  urgency.   Responded  to  queries  promptly  and  in  a  friendly  manner.     Guide   EC  English  Language  Center   Malta.       1999  –  Feb.  2000     Responsible  for  leading  a  group  of  15  overseas  students  through  a  series  of  daily  activities,   &  solving  their  issue  in  Malta,  till  depart  time.   Interacted  with  ES  School  on  a  daily  basis,  providing  daily  updates  on  their  student’s   behavior  and  achievements. EDUCATION Name  of  University:  University  of  Tripoli   Bachelor  Degree:  BA  Arts   Year  Graduated  in  College:  2006  –  2007
  • 4. References: Available up on request   Page  4   LANGUAGES § Arabic,   native   language.   English,   excellent   spoken   and   written   commands.   PERSONAL DETAILS § Date  of  Birth:          Nov  27  1980.   § Nationality:                Libyan   § Gender:                            Male   § Marital  State:        Single     § Home  Address:    Tripoli-­‐LIBYA SKILLS Enjoy educate, serve and sell customers. Interested in the study of markets and market demand. Enjoy working to meet the challenge of quotes and other goals. A strong believer in “Team work spirit” concept. Self-motivated, enthusiastic, quick learning, excellent sales and communication skills. Solid background in utilizing the Internet and Email as effective tools for research .