1. Glenn W. Ferrere
119 Richland Lane Mooresville, NC 28115
(631) 987-8939
glennferrere@hotmail.com
Summary
Accomplished professional health care administrator with 20 years of diverse experience in senior care and corporate
sectors with expertise in: revenue growth, management of employees, state inspections and engagement with regulatory
bodies, health care providers and facility vendors.
Experience
Executive Director
Emeritus at Churchill/Brookdale Churchill, Mooresville, NC March 2011 - Present
• Led community consistently in the top 5% of profit generation within the company’s 1100+ community portfolio
• Maintained 98-100% occupancy with an average of 49.9% EBITDARM for current year
• Increased Revenue per Unit, yearly, by $270
• Developed relationships and led facility through successful state surveys conducted by North Carolina
Department of Health and Human Services
• Managed department heads and handled all employee engagement including policy implementation
Community Relations Director
Emeritus at Churchill, Mooresville, NC October 2007 – March 2011
• Increased occupancy from 67% to 100% occupancy
• Maintained an Emeritus Divisional Record of 260 consecutive days of no lost revenue
• Established key contacts with industry professionals, local businesses, chamber of commerce, potential resident,
hospitals and physicians in order to generate referrals and community awareness
• Streamlined internal systems and programs in order to gain maximum occupancy/revenue results
Manager
The Place at South Park Assisted Living Facility, Charlotte, NC March 2007 – October
2007
• Managed day-to-day operations of assisted living and memory care facility including staff supervision
• Primary stakeholder responsible for prospective residents and family members’ inquiries
• Provided comprehensive care while effectively resolve requests, problems and concerns
Program Manager
The Long Island Head Injury Association Inc, Commack, NY August 2006 – February 2007
• Restructured program curriculum focused on cognitive functioning
• Established working relationships with outside providers/ agencies ensuring maximum opportunities for growth
• Developed, revised and distributed program schedules and curriculum
• Managed billing sheets to ensure proper DOH/OMRDD guidelines
Software MS Office Suite, KRONOS Payroll, Coupa,
Education
Stony Brook University, Stony Brook NY
Graduate Certificate – Community Health, 2005
Bachelor of Arts – Psychology, 1996
Community Involvement
• Mooresville/Lake Norman Rotary
• Alzheimer’s Association Memory Walk Planning Committee
• South Iredell Health Care Forum
• Leading Edge Marketing Group