1. MICHAEL F.
PITTMAN
MBA/HCM RN
31710 SYDNEY CREEK DR. HOCKLEY, TEXAS
361.244.3018
MICHAEL.F.PITTMAN@GMAIL.COM
SENIOR HOSPITAL LEADERSHIP
Physician Relationship and Engagement |Operations Management | Business Development | Marketing |
Regulatory Management | Human Resources | Team Development | Project Coordination
Competent and seasoned healthcare professional encompassing broad clinical and non-clinical
leadership experience, within for-profit and not-for-profit healthcare settings.
Proven record of change leadership by utilizing lean management tools to drive and sustain change
and success.
Proven track record in providing exceptional patient care with remarkable interpersonal and
communication skills. Ability to forge, lead, and motivate exceptional healthcare teams that provide
the highest level of patient care while meeting or exceeding productivity measures.
PROFESSIONAL EXPERIENCE
BAYLOR SCOTT & WHITE HEALTHCARE- BRENHAM TEXAS
HOSPITAL ADMINISTRATOR - CHIEF OPERATIONS OFFICER/ CHIEF
NURSING OFFICER
Jan 2013- Current
• As of Nov 16th
, 2015 accomplished the Best Joint Commission Survey for entire Baylor Scott & White
Healthcare System for 2015 & the Best survey ever for Brenham hospital. Receiving 3 Directs and 1
indirect finding.
• Directed to bring Brenham Hospital back to a profitable margin:
o Removed over $900K of overhead- positive 3.6% margin obtained first year.
o Met and or exceeded budget expectations every year since 2013.
• Directed to drive quality and patient experience metrics:
o Developed teams for each of the needed improvement areas.
o Achieved the following by using a Lean Management system process:
Recognized by the state for readmission decrease from 14.2% down to 3.6%.
Lowest readmits in Baylor Scott &White Healthcare System 2015.
Surgical core measures recognized by state for top surgical outcomes in 2014 and
2015.
OB/GYN core measures top performance score 3 years running.
Moved patient experience cumulative score from the 4th
percentile to the 51st
percentile
in 1 year.
Joint Commission Top Performance on Key Quality Measures Award for 2014-2015.
Only Scott & White Healthcare System Hospital to receive this award 4 years
consecutively.
HACs reduced to best score in Baylor Scott &White Healthcare System 2015.
Recognized by Baylor Scott & White Healthcare as having the most improvement and
highest Value Based Purchasing score in 2014.
• Directed to integrate hospital back into the community through community involvement and
participation in local events and clubs:
Page 1 of 5
2. MICHAEL F.
PITTMAN
MBA/HCM RN
31710 SYDNEY CREEK DR. HOCKLEY, TEXAS
361.244.3018
MICHAEL.F.PITTMAN@GMAIL.COM
o Elected to Chamber Commerce, Washington Co. Executive board.
o Elected to State School board
o Increased community projects budget to $20K.
o Engaged in multiple speaking events supporting local charities.
o Corner stone business for Project SEARCH with a continuous hire rate of 90%.
LIFEPOINT HOSPITALS – BRENTWOOD TENNESSEE
Corporate Field Officer June 2010-Dec 2012
• Directed to improve clinical operations, clinical quality, patient safety, patient satisfaction, physician
engagement, and all other duties assigned to meet and or exceed hospital expectations with a main
focus in the clinical leadership roles.
• 1st
assignment Maysville KY (January 2010-June 2011).
o Assumed COO role for the last six months in Maysville due to CEO departure.
o Awarded CNO of the year for Continental division, received multiple accommodations for
quality, HCAHPS and clinical operations.
• 2nd
assignment Martinsville VA (June 2011-December 2012).
o Remained in team development with targets achieved through process changes, team
involvement, and staff engagement.
MEMORIAL HOSPITAL OF MARTINSVILLE VIRGINIA - LIFEPOINT
CHIEF NURSING OFFICER June 2011-Dec 2012
• Built a clinical leadership team within six months that increased quality, patient safety, and patient
satisfaction, decreased mortality, decreased readmissions and recaptured market share while
maintaining operational efficiencies in a declining market. Members of the team included: Director of
Quality, Manager of Case Management, Director of Emergency Services, Director of Education
Department, Director of Home Health, Director of Medical Surgical Department, and Director of
Psychiatric Services.
• Coordinated, developed, and implemented multiple projects including:
o Integration of full hospitalist program.
o Meaningful use project.
o Physician electronic documentation.
o Implementation of Full Electronic Medical Record.
o Rebuilding the physician work force and relationships.
o Overall work force engagement.
MEADOWVIEW REGIONAL MEDICAL CENTER MAYSVILLE
KENTUCKY LIFEPOINT
CHIEF NURSING OFFICER Jan 2010-June 2011
• Responsible for increasing physician recruitment and supporting retention to maintain a high level of
quality care and appropriate financial responsibility.
Page 2 of 5
3. MICHAEL F.
PITTMAN
MBA/HCM RN
31710 SYDNEY CREEK DR. HOCKLEY, TEXAS
361.244.3018
MICHAEL.F.PITTMAN@GMAIL.COM
• Forged relationships and improved communication with local competitor hospital leadership.
• Developed and maintained relationships with board members and other community leaders to improve
overall image of hospital.
• Responsible for speaking engagements and supporting local charity events throughout the year.
• Responsible for speaking engagements to improve local image and awareness of hospital services.
• Responsible for improving communication and speaking engagements with local educational
institutions.
• Developed relationships for collaborative projects with the Buffalo Trace Health Department and state
government.
• Participated in the development of 2011 hospital strategic initiatives and budget development.
• Oversaw all clinical operations units including Med/Surg, OB, L&D, Nursery, ICU, Surgical Service,
Endo, Dietitian, Education, Nursing Informatics, Emergency Department, Lab, Cardiopulmonary,
Imagining, Physical Therapy, Cardiovascular Rehab, Cath Lab, Angio Pharmacy, and Infection
Control.
CHRISTUS SPOHN HEALTH SYSTEM - CORPUS CHRISTI TEXAS
CHIEF NURSING OFFICER / SYSTEM EXECUTIVE DIRECTOR OF
PROFESSIONAL NURSING PRACTICE/ NURSE DIRECTOR/ MANAGER
2006-2009
• Primary focus of Clinical Leadership.
o 1st
Assignment: Unit Manager of ICU (2006-2007)
o 2nd
Assignment: System Director of Professional Nursing Practice (2007)
o 3rd
Assignment: Chief Nursing Officer at CHRISTUS Spohn Health System-Corpus Christi
(2007-2009)
CHRISTUS SPOHN HEALTH SYSTEM –CORPUS CHRISTI TEXAS,
SOUTH CAMPUS
CHIEF NURSING OFFICER 2007-2009
• Oversaw overall clinical operations, including patient care delivery and nursing practice for
CHRISTUS Spohn Hospital Corpus Christi South Campus.
• Served as Assistant Administrator during the absence or under the direction of the COO, responsible
for administering daily clinical and non-clinical operations.
• Assisted and provided vision and direction to the entire hospital operations.
SYSTEM EXECUTIVE DIRECTOR OF PROFESSIONAL NURSING
PRACTICE
2007
• Reported directly to Chief Nurse Executive and managed professional nursing development for six
hospitals.
• Developed and implemented successful Nursing Shared Governance structure for the system.
Page 3 of 5
4. MICHAEL F.
PITTMAN
MBA/HCM RN
31710 SYDNEY CREEK DR. HOCKLEY, TEXAS
361.244.3018
MICHAEL.F.PITTMAN@GMAIL.COM
• Led the facilitation, coaching, and coordination of Unit Based, Specialty, Coordinating, and Practice
councils.
• Taught Nurse Managers in regards to all issues related to their positions within the system.
• Drafted and published weekly patient communication newsletter and monthly Professional
Empowerment Nursing newsletter.
• Coordinated various events for all six hospitals, including professional development for staff nurses
and nurse managers.
• Supported multiple committees and councils including Ethics, Recruitment and Retention, and Joint
Commission.
• Served as Interim Director or Interim Nurse Manager for several units in the system as required by the
COO/ CNE.
CHRISTUS SPOHN MEMORIAL –CORPUS CHRISTI TEXAS
NURSE DIRECTOR/ MANAGER 2006-2007
• Functioned as Nurse Manager of Critical Care.
• Instituted corrective measures to stop the loss of medical supplies to lost charges.
• Functioned as an Interim Manager to multiple (M/S ICU, CCU) units.
• Met or exceeded all productivity measures and goals within 90 days of assuming unit responsibility.
• Successfully minimized overtime rates to half of previous year’s percentage as well as number of
absenteeism and tardiness.
• Increased Clinical Ladder participation from 2% to more than 40% and trimmed down RN turnover
rate to less than 3%.
GUARDIAN FLIGHT, INC. – FAIRBANKS, AK
EXECUTIVE DIRECTOR OF OPERATIONS 2003-2006
• Assumed senior leadership functions to create strategy and build new infrastructure in support of
striving expansion goals for a critical care ambulance company serving the entire state of Alaska.
• Handled medical programs within three locations, including medical quality management and training
and company communications center.
• In charge of public relations, medical community outreach, and marketing research and analysis.
• Expanded medical budget of $2.4M in 2005 by formulating staffing projections and recruitment
strategies.
• Created policies and procedures, as well as established and maintained multiple working committees.
• Directed physician, mid-level and medical staff recruitment.
• Acted as key person in customer interactions, concerns and vendor relationships.
• Built and maintained corporate culture focusing on personal and professional growth; led and
motivated all employees toward improvement.
• Played an integral role in developing processes for CAMTS accreditation.
• Drove and generated new corporate infrastructure to include medical services, auditing, compliance,
and training programs that led the company to the top of the industry.
Page 4 of 5
5. MICHAEL F.
PITTMAN
MBA/HCM RN
31710 SYDNEY CREEK DR. HOCKLEY, TEXAS
361.244.3018
MICHAEL.F.PITTMAN@GMAIL.COM
• Launched a satellite medevac base, two ground ambulance operations, an urgent care clinic and a
nationwide communications system.
• Delivered exceptional results across multiple measures that captured 96% of market share in just one
year.
• Boosted overall flight volume by 43% and doubled the size of the medical staff and cut turnover rate
by 50%.
OTHER EXPERIENCE
INTERIM NURSE MANAGEMENT, SUPERVISORY AND REGISTERED NURSE
2000- 2003
1ST CAVALRY BRIGADE AID STATION MANAGER 1996-1999
EDUCATION AND CREDENTIALS
MASTER OF BUSINESS ADMINISTRATION IN HEALTH CARE MANAGEMENT,
UNIVERSITY OF PHOENIX -2004
AMERICAN COLLEGE OF HEALTHCARE EXECUTIVES FELLOW| FACHE -2009
BOARD CERTIFIED NURSING ADMINISTRATOR, CNA-BC,
AMERICAN NURSES CREDENTIALING CENTER - 2007
BACHELOR OF SCIENCE IN NURSING, REGISTERED NURSE,
REGENTS COLLEGE –1999
PROFESSIONAL TRAINING
Lean Management tools and systems Baylor & White Healthcare system- 2013
12-month Internal Executive Development Course, CHRISTUS Health Academy- May 2009
PROFESSIONAL AFFILIATIONS
American College of Healthcare Executive (ACHE)
Page 5 of 5
6. MICHAEL F.
PITTMAN
MBA/HCM RN
31710 SYDNEY CREEK DR. HOCKLEY, TEXAS
361.244.3018
MICHAEL.F.PITTMAN@GMAIL.COM
• Launched a satellite medevac base, two ground ambulance operations, an urgent care clinic and a
nationwide communications system.
• Delivered exceptional results across multiple measures that captured 96% of market share in just one
year.
• Boosted overall flight volume by 43% and doubled the size of the medical staff and cut turnover rate
by 50%.
OTHER EXPERIENCE
INTERIM NURSE MANAGEMENT, SUPERVISORY AND REGISTERED NURSE
2000- 2003
1ST CAVALRY BRIGADE AID STATION MANAGER 1996-1999
EDUCATION AND CREDENTIALS
MASTER OF BUSINESS ADMINISTRATION IN HEALTH CARE MANAGEMENT,
UNIVERSITY OF PHOENIX -2004
AMERICAN COLLEGE OF HEALTHCARE EXECUTIVES FELLOW| FACHE -2009
BOARD CERTIFIED NURSING ADMINISTRATOR, CNA-BC,
AMERICAN NURSES CREDENTIALING CENTER - 2007
BACHELOR OF SCIENCE IN NURSING, REGISTERED NURSE,
REGENTS COLLEGE –1999
PROFESSIONAL TRAINING
Lean Management tools and systems Baylor & White Healthcare system- 2013
12-month Internal Executive Development Course, CHRISTUS Health Academy- May 2009
PROFESSIONAL AFFILIATIONS
American College of Healthcare Executive (ACHE)
Page 5 of 5