1. Theresa O’Connell, NHA, PCHA
7300 Johnson Farm Ln
Apt. 316
Chadds Ford, Pa 19317
484-678-5410
toconnell0302@gmail.com
Seeking to secure a position as an Administrator in a well established organization with a
stable environment that will lead to a lasting relationship in the healthcare field.
• Responsible for the successful and ongoing daily operation of 76 bed skilled
nursing facility
• Successfully executed plan to improve overall financial gains, operations, resident
and employee satisfaction scores
• Developed and maintained an effective management team, an efficient organized
structure and an efficient operational program and procedure to effectively carry
out quality care of the residents
• Strong clinical knowledge base, contributing to increase of facility CMI
• Strong community relations
• Responsible for Quality Assurance program
• Compliant with all Department of Health regulations
• Built and maintained successful working relationship with local survey team Plan,
operate and direct the community in accordance with the policies and procedures
of the facility and in compliance with federal, state and local regulations.
• Multiple deficiency free surveys
• Oversaw continued development and implementation of the community strategic
plan.
• Successfully increased and maintained census above budget.
• Increased financial stability and profitability of community.
• DPW licensing surveys above state average
• Reduced staff turnover to below the state average
• Developed and executed multi-million dollar budget
• Responsible for the successful, ongoing overall operation of 146 bed Skilled
Nursing community.
• Direct management and oversight of 200+ employees, strategic planning,
budgeting, long-range planning, marketing, QA Chairperson.
• Responsible for the successful, ongoing overall operations of 20 bed private pay
skilled nursing community.
• Assisted the Executive Director in the day to day operations of the IL/PC and
skilled nursing campus.
• Responsible for entire campus in the absence of the Executive Director.
• Performed a variety of duties to support the community operations with an
emphasis on customer service.
• Highly involved in the Human Resources and Payroll aspects of the facility.
• Chairperson of Safety Committee and QI Committee.

2. Experience:
Golden LivingCenter – Rosemont (12/13 – present), Executive Director
Spring Mill Presbyterian Village (09/11 – 11/13), Administrator
Broomall Presbyterian Village (05/11 – 09/11), Interim Administrator
Friends Home in Kennett (05/07 – 01/11), Administrator
Allstate Insurance Co (01/03 – 01/07), Sales Executive
St. Francis Country House (04/02 – 12/02), Assistant Administrator
Ware Presbyterian Village (11/01 – 04/02), Assistant Administrator
New Courtland (09/00 – 11/01), Assistant Administrator
HCR ManorCare (1995 – 2000), Social Services Director, Admissions Director, Arcadia
Unit Director, Director of Clinical Documentation
Education:
Millersville University, BA in Psychology
Licensed Nursing Home Administrator, PA
Licensed Personal Care Home Administrator, PA
References available by request